Sun International
The Meropa Casino and Entertainment World is looking to recruit a General Manager. The role, which reports to the Meropa Board, will be responsible to lead the planning, transformation and implementation of the business unit strategy, vision, and objectives, providing…
Job Purpose To provide a warm and professional welcome to all spa guests while efficiently managing bookings, payments, and front desk operations. Ensure a seamless client journey by delivering excellent service and supporting smooth spa operations. Key Performance Areas Greet…
Job Purpose The Butler will be responsible for greeting and checking in guests, making dining and entertainment arrangements and keeping guest rooms and suites up to the hotel and guest standards. Key Performance Areas Connect with all guests by providing…
Job Purpose The Guest Relations Officer is responsible for being the point of contact for all guest queries, co ordinating guest activity requests and providing exceptional, personalised customer service to guests on arrival and throughout their stay in the hotel…
Job Purpose The Concierge is responsible for being the point of contact for all guest queries, co ordinating guest activity requests and providing exceptional, personalised customer service to guests throughout their stay in the hotel to ensure that their stay…
Responsible to provide exceptional, personalised luggage, transport and customer service to guests on arrival and throughout their stay in the hotel to ensure that their stay is memorable. Key Performance Areas Prepared Work Environment Identify issues with regards the workstation…
Job Purpose To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed Key Performance Areas Prepared Work Area Prepare mise en place, and…
Job Purpose; The trend of gamblers moving to the online gaming industry is steadily increasing year by year. It is imperative that we ensure that SunBet’s high value players are looked after to secure maximum player retention. Sunbet needs to…
Job Purpose The Gaming Manager will be accountable for providing effective leadership and management of the slots, tables and gaming technical operations and team for the business unit in line with gaming regulations, legislative requirements and Sun standards. The role…
Job Purpose The Gaming Manager will be accountable for providing effective leadership and management of the slots, tables and gaming technical operations and team for the business unit in line with gaming regulations, legislative requirements and Sun standards. The role…
Job Purpose; The trend of gamblers moving to the online gaming industry is steadily increasing year by year. It is imperative that we ensure that SunBet’s high value players are looked after to secure maximum player retention. Sunbet needs to…
Job Purpose Responsible to monitor the gaming floor and operation to ensure gaming and procedural compliance and protection of Company assets, staff and guests, in accordance with company standards and gaming regulations. Key Performance Areas Surveillance Monitoring Monitor all Gaming…
Job Purpose The CRM Specialist will be responsible to grow gaming revenue for Sun International business operations, by utilising an in depth understanding of the Sun database and its customers and insight to compile targeted and relevant campaigns to drive…
Job Purpose Responsible for the effective day to day shift management of slots gaming operations with specific regard to maintaining products and standards of operation, maximizing customer satisfaction and managing spend. Key Performance Areas Shift management Put in place duty…
Job Purpose Responsible to supervise the day to day delivery of the food and beverage service and team within a specific outlet / conference centre with the objectives of maintaining standards of service; enhancing the customer experience; and controlling operating…
Job Purpose Responsible to be the frontline customer point of contact, providing exceptional service to guests on the slots floor, and assist with the servicing and cleaning of gaming machine components in accordance with company standards and gaming regulations. Key…
Job Purpose The Assistant Front Office Manager is accountable for supervising front desk activities (check in, check out, night audit), ensuring that internal (SOP’s) and external (tourism grading) standards and procedures are continuously achieved, client disputes / queries are resolved…
Job Purpose Responsible to be the frontline customer contact to coordinate the day to day customer experience in the Prive and Sun Lounge areas by providing exceptional service to the guests, in accordance with company VIP standards and gaming regulations.…
Job Purpose Responsible to collect, deliver and transport guests around the property and to external destinations safely, throughout their stay in the hotel, ensuring that the customers’ experiences remain exceptional, personalized, and worth remembering Key Performance Areas Prepared Workstation Conduct…
Job Purpose The CRM Specialist will be responsible to grow gaming revenue for Sun International business operations, by utilising an in depth understanding of the Sun database and its customers and insight to compile targeted and relevant campaigns to drive…
Job Purpose The marketing manager is responsible for developing and implement integrated marketing strategies that support the hotel's revenue goals, enhance brand visibility, and drive customer engagement across all channels. The Marketing Manager plays a key role in positioning the…
Job Purpose Responsible for administrative and operational support to the Head of Sales and Marketing, Marketing Manager and Sales Team. This role is key in ensuring the smooth execution of daily sales activities, maintaining efficient communication with clients and supporting…
Job Purpose The Sales Manager is responsible for executing the sales strategy at operational level, driving revenue growth through direct sales efforts, client relationship management, campaign implementation, and market penetration in line with the hotel's brand, service standards, and revenue…
Job Purpose Responsible to supervise and monitor the MVG operation and team during the shift to ensure an exceptional guest experience at the MVG desk in accordance with company standards and gaming regulations. Key Performance Areas MVG Desk Supervision Promotes…
Job Purpose The Operations Duty Manager is responsible for the monitoring, management and delivery of the customer experience and product offerings by internal employees, business partners and concessionaires across the business unit operation ensuring that internal (SOP) and external (grading)…
Job Purpose The Marketing Operations Manager will be responsible for providing leadership and management of the marketing team and function for the business unit, including the planning and delivery of various gaming marketing initiatives. The role will collaborate with central…
Job Purpose Sun Bet as the online sports betting division of Sun International will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on sports betting product performance, revenue growth, operational governance and service standards, as…
Job Purpose The IT Technical Specialist: Hospitality will be responsible for planning, installing, and configuring Hospitality software applications, platforms and programs (including Opera Suite, Micros); as well as enhancements to existing products in line with business needs in a manner…
Job Purpose The IT Technical Specialist: Hospitality will be responsible for planning, installing, and configuring Hospitality software applications, platforms and programs (including Opera Suite, Micros); as well as enhancements to existing products in line with business needs in a manner…
Job Purpose The Operations Duty Manager is responsible for the monitoring, management and delivery of the customer experience and product offerings by internal employees, business partners and concessionaires across the business unit operation ensuring that internal (SOP) and external (grading)…
Job Purpose ** The Marketing Operations Manager will be responsible for providing leadership and management of the marketing team and function for the business unit, including the planning and delivery of various gaming marketing initiatives. The role will collaborate with…
Job Purpose The Food & Beverage Team Leader is responsible for overseeing the daily operations of food and beverage service within a designated outlet or conference centre. This role focuses on maintaining high service standards, enhancing the customer experience, and…
Job Purpose To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed Key Performance Areas Prepared Work Area Prepare mise en place, and…
Job Purpose Responsible for the effective day to day management of the restaurant outlet (including food and beverage service) and the management of the team with specific regard to achieving profitability, maximising operational efficiencies and productivities; maintaining the restaurant product…
Job Purpose The Food & Beverage Team Leader is responsible for overseeing the daily operations of food and beverage service within a designated outlet or conference centre. This role focuses on maintaining high service standards, enhancing the customer experience, and…
Job Purpose To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed Key Performance Areas Prepared Work Area Prepare mise en place, and…
Job Purpose To greet and welcome arriving guests to the restaurant and monitoring of dining sections to ensure all guests receive an exceptional experience within the restaurant operations Key Performance Areas Prepared Work Area Prepare mise en place, place settings…
Responsible to provide support to the Accountants in the processing of financial accounting entries and the reconciliation of accounting transactions for the unit in line with Company standards and regulations. Qualifications Grade 12 Studying towards a BCOM Experience Minimum 1…
Responsible to provide support to the Accountants in the processing of financial accounting entries and the reconciliation of accounting transactions for the unit in line with Company standards and regulations. Qualifications Grade 12 Studying towards a BCOM Experience Minimum 1…
Job Purpose *The Gaming Technical Manager has the overall responsibility and accountability for leading and managing the gaming technical operations for the business unit in line with gaming regulations; legislative requirements and company standards Key Performance Areas Delivered Gaming Technical…
Main Purpose of the Job Responsible to accurately process all guest billing transactions and access control for the Retail in accordance with the required standards of the Company. Key Performance Areas Prepared Work Area Check trading area and ensure all…
Job Purpose The VIP Personal Host is responsible for implementing the end to end VIP customer program and is the single point of contact for all Hosted and VIP customers. The role needs to acquire, build and retain relations with…
Job Purpose The HR Consultant will be responsible for the implementation of all HR processes, projects and activities throughout the life cycle of the employee at a business unit level; ensuring sound advice and the seamless and consistent delivery of…
Job Purpose The Housekeeping Team Leader is responsible for supervising daily housekeeping operations, ensuring cleanliness and presentation standards in guest rooms, public areas, kitchens, and back of house areas, supporting the property in achieving service excellence, operational efficiency, and compliance…
Job Purpose To oversee the planning, coordination, and delivery of an extensive portfolio of complex entertainment and events, including Grand Arena performances, suppliers, artists, entertainers, and related activities. The role is dedicated to delivering a world class entertainment experience that…
Job Purpose The Linen Team Leader is responsible for coordinating and supervising day to day linen, laundry, and uniform operations; ensure efficient distribution and stock control; maintain order in linen areas; and support team performance and service delivery in line…
Job Purpose The Security Manager has the overall responsibility and accountability for leading and managing the security operations (including the management of the in house security company) for the business unit in line with regulations; legislative requirements and company standards.…
Job Purpose The Spa Team Leader is responsible for supporting the day to day operations of the spa and leading the spa team to deliver exceptional service and treatments. This role acts as a bridge between therapists and spa management,…
Job Purpose The Spa Therapist is responsible for delivering a wide range of professional spa treatments and wellness therapies to clients in a safe, courteous, and professional manner. The role focuses on enhancing guest wellbeing and satisfaction by ensuring a…
Job Purpose The HR Consultant will be responsible for the implementation of all HR processes, projects and activities throughout the life cycle of the employee at a business unit level; ensuring sound advice and the seamless and consistent delivery of…
Job Purpose The Gaming Technical Manager has the overall responsibility and accountability for leading and managing the gaming technical operations for the business unit in line with gaming regulations; legislative requirements and company standards Key Performance Areas Delivered Gaming Technical…
Job Purpose The VIP Personal Host is responsible for implementing the end to end VIP customer program and is the single point of contact for all Hosted and VIP customers. The role needs to acquire, build and retain relations with…
Main Purpose of the Job Responsible to accurately process all guest billing transactions and access control for the Retail in accordance with the required standards of the Company. Key Performance Areas Prepared Work Area Check trading area and ensure all…
Job Purpose To oversee the planning, coordination, and delivery of an extensive portfolio of complex entertainment and events, including Grand Arena performances, suppliers, artists, entertainers, and related activities. The role is dedicated to delivering a world class entertainment experience that…
Job Purpose The receptionist is responsible for being the point of contact for guests, facilitating the check in and check out processes of the hotel, upselling of rooms and providing exceptional, personalised customer service to guests throughout their stay in…
Main Purpose of the Job Responsible for performing multiple first line repairs and maintenance tasks throughout the day, which could include, but is not limited to: carpentry work; electrical; plumbing; painting; HVAC; flooring; and general facility repairs. Education, experience and…
Job Purpose Responsible to service and clean the components on gaming related equipment to required standards to prevent failures Key Performance Areas Duties and responsibilities include: Maintained Gaming Product Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming…
Job Purpose Responsible for the planning, co ordination and implementation of PR, content and communication initiatives and events respectively to enhance the image and reputation for the business unit’s brand as the entertainment and casino establishment of choice. Key Performance…
Job Purpose Responsible for the planning, co ordination and implementation of PR, content and communication initiatives and events respectively to enhance the image and reputation for the business unit’s brand as the entertainment and casino establishment of choice. Key Performance…
Job Purpose Responsible and accountable to invoice customers, allocate receipts, collect due receivables, reconcile accounts and clear queries through Kofax Totalagility (“KTA”) worklists in line with Company and SSC standards and regulations. Key Performance Areas Create new customers and adjust…
Job Purpose The storeman will be responsible to monitor and record the transfer of food and beverage stock from the stores to the respective outlets to ensure sufficient stock levels in line with operational requirements, and according to Company standards…
Job Purpose The Contact Centre Agent, as the first point of contact for the resort; is responsible for the answering of inbound calls received by the business unit and providing of exceptional, professional customer services to guests in line with…
Job Purpose The Finance Administration Clerk will be responsible to provide financial administrative support to the department and to ensure the seamless implementation and consistent delivery of transactional services provided by the department to its stakeholders including the compiling, capturing,…
Job Purpose The Contact Centre Agent, as the first point of contact for the resort; is responsible for the answering of inbound calls received by the business unit and providing of exceptional, professional customer services to guests in line with…
Main Purpose of the Job Responsible to be the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations and other cash desk areas on the gaming floor (including caions and…
Job Purpose The Finance Administration Clerk will be responsible to provide financial administrative support to the department and to ensure the seamless implementation and consistent delivery of transactional services provided by the department to its stakeholders including the compiling, capturing,…
Job Purpose The storeman will be responsible to monitor and record the transfer of food and beverage stock from the stores to the respective outlets to ensure sufficient stock levels in line with operational requirements, and according to Company standards…
Main Purpose of the Job Responsible to supervise the day to day delivery of the food and beverage service and team within a specific outlet / conference center with the objectives of maintaining standards of service; enhancing the customer experience;…
Job Purpose Accountable for leading the entertainment team in the strategic planning and day to day management and delivery of entertainment events, including large scale events for the complex from venue and production management to technical set ups, logistics (including…
The Special Projects Administrator will be responsible for providing a wide range of administrative, project, and transactional support of a responsible, confidential and complex nature to support SunBet’s special projects and retail teams in order to ensure a seamless and…
Main Purpose of the Job: Responsible to provide exceptional, personalised customer service to guests on arrival and throughout their stay in the hotel to ensure that their stay is worth remembering Work Conditions and special requirements Ability to work shifts…
Main Purpose of the Job: To prevent loss of life or bodily injury. Reporting to the Waterpark Lifeguard Supervisor, the successful applicants will undergo Waterpark training in accordance with Company processes and procedures. Knowledge Administers First Aid and CPR as…
Job Purpose The Kids Club Team Leader is responsible for supervising the daily operations of the Kids Club, ensuring safe, engaging, and age appropriate activities for children. The role supervises staff performance, facility standards, guest satisfaction, and compliance, while supporting…
Responsibilities Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives Conduct change impact assessments to identify the potential effects of change on employees and organizational performance Work with the Head of Communication to…
Job Purpose Responsible and accountable for the effective leadership of quality and innovative culinary production, presentation and standards across the kitchen operations with the aim of maximising the revenue potential of culinary products at the hotel. Key Performance Areas Delivered…
Job purpose Responsible to perform and supervise (when necessary) daily Electrical repairs, installations and troubleshooting of Electrical equipment and systems across the business unit according to legislation and standards; including the installation and maintenance of wiring, lighting systems and Electrical…
Job Purpose; The Cleaner will be responsible for ensuring that the retail facility and related areas are clean, maintained and organised at all times according to SunBet’s operational excellence standards and procedural compliance. Key Performance Areas Ensure all equipment and…
The Call Centre Agent,as the first point of contact for the SunBet business; is responsible for the answering of inbound calls, providing exceptional and professional customer service to successfully on board and support online sports betting customers in line with…
Job Purpose The Linen Team Leader is responsible for coordinating and supervising day to day linen, laundry, and uniform operations; ensure efficient distribution and stock control; maintain order in linen areas; and support team performance and service delivery in line…
Job Purpose The Housekeeping Team Leader is responsible for supervising daily housekeeping operations, ensuring cleanliness and presentation standards in guest rooms, public areas, kitchens, and back of house areas, supporting the property in achieving service excellence, operational efficiency, and compliance…
Responsibilities Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives Conduct change impact assessments to identify the potential effects of change on employees and organizational performance Work with the Head of Communication to…
Job Purpose The Kids Club Team Leader is responsible for supervising the daily operations of the Kids Club, ensuring safe, engaging, and age appropriate activities for children. The role supervises staff performance, facility standards, guest satisfaction, and compliance, while supporting…
Job Purpose Manages the day to day delivery of the food production operation and culinary team within a specific outlet with the objectives of delivering quality culinary products, maximising revenue through controlling operational efficiencies and productivities, operating equipment and stock,…
Responsibilities Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives Conduct change impact assessments to identify the potential effects of change on employees and organizational performance Work with the Head of Communication to…
Job Purpose The Guest Services Duty Manager is accountable for supervising front of house guest relations desk, porte cochere, portering activities (hotel welcome, valet parking), and luggage services, ensuring that internal (SOP’s) and external (grading) standards and procedures are continuously…
Main Purpose of the Job: Responsible to provide exceptional, personalised customer service to guests on arrival and throughout their stay in the hotel to ensure that their stay is worth remembering Work Conditions and special requirements Ability to work shifts…
Main Purpose of the Job: To prevent loss of life or bodily injury. Reporting to the Waterpark Lifeguard Supervisor, the successful applicants will undergo Waterpark training in accordance with Company processes and procedures. Knowledge Administers First Aid and CPR as…
Job Purpose Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations. Education Grade 12 or equivalent national qualification…
Job Purpose The Gaming Technical Shift Manager manages the day to day delivery of the gaming technical operation and team with the aim of ensuring gaming product availability and performance in line with Guest expectations; and aligned to Company Standards…
Job Purpose Responsible to supervise and monitor the casino tables operation to ensure an exceptional guest experience during game play in accordance with company standards and gaming regulations. Key Performance Areas Tables Inspection Monitors Gaming Tables and Dealers Ensures relevant…
Main Purpose of the job: Responsible to be the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations and other cash, desk areas on the gaming floor (including casino and…
Job Purpose To provide a wide range of administrative and general support duties of a responsible, confidential and complex nature to ensure the seamless implementation and consistent delivery of services provided by the business unit’s Executive Office to all clients…
Job Purpose The Spa Team Leader is responsible for supporting the day to day operations of the spa and leading the spa team to deliver exceptional service and treatments. This role acts as a bridge between therapists and spa management,…
Job Purpose The Spa Therapist is responsible for delivering a wide range of professional spa treatments and wellness therapies to clients in a safe, courteous, and professional manner. The role focuses on enhancing guest wellbeing and satisfaction by ensuring a…
Main Purpose of the Job To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed Prepared Work Area ·Prepare mise en place, and…
Job Purpose Responsible for the effective day to day shift management of gaming operations and the gaming team with specific regard to: Maintaining products and standards of operation Maximizing customer satisfaction Ensuring all operational efforts achieve the organizational strategies and…
Main Purpose of the Job Responsible for the food preparation and presentation of exceptional culinary products for the restaurant / banqueting / hotel operations according to Sun International’s operational excellence standards, procedural compliance and customer experience expectations. Job Complexity Know…
Main Purpose of the Job The Food & Beverage team will be responsible for delivering hospitality services at the business unit, partnering with key stakeholders to create great customer experiences for guests visiting our properties; contributing to growing hospitality revenues,…
Main Purpose of the Job To provide administrative and general support to the department to ensure the seamless implementation and consistent delivery of services provided by the department to all clients and stakeholders. Core Behavioural Competencies Technical / Proficiency Competencies…
The Traffic Administrator is responsible for the effective coordination and delivery of marketing and creative work across SunBet, acting as a central point for receiving and logging incoming marketing project requests and briefs, ensuring accurate recording, tracking and task allocation…