Job Description

Job Purpose

The Software Development Manager - iGaming Systems is responsible for leading the engineering teams that deliver both the client-facing and backend platform components of the iGaming product. This includes mobile and web applications, middleware services, account systems, and integrations with third-party game providers, payment systems, and regulatory platforms. This role requires a strategic thinker and hands-on leader who can balance delivery, technical excellence, and people development. The manager will ensure that engineering efforts are aligned with product goals, regulatory requirements, and operational standards, while fostering a high-performance, collaborative engineering culture.

Job Scope & Responsibilities

Provide architectural guidance across frontend and backend systems, ensuring solutions are scalable, secure, and maintainable Drive consistency in engineering standards, coding practices, and technical documentation across teams Review and approve technical designs to ensure alignment with platform strategy and long-term technical direction Promote best practices in system performance, reliability, observability, and cost efficiency Lead and mentor team leads and their engineering groups, providing coaching, direction, and support Drive performance management, career development planning, and succession management in alignment with organizational goals Foster a culture of accountability, innovation, continuous improvement, and high psychological safety Promote inclusion, collaboration, and strong team cohesion across distributed engineering teams Own the engineering delivery roadmap for client-facing and middleware features, ensuring alignment with product strategy Coordinate cross-team sprint planning, backlog prioritization, and release management activities Ensure timely, high-quality, and compliant product releases through effective cross-functional collaboration Collaborate with Product Management, Design, QA, and Compliance to set priorities, manage dependencies, and ensure clear communication Oversee integrations with external game content providers, payment gateways, KYC/AML services, and regulatory platforms Ensure platform readiness for new game launches, promotions, and regional compliance updates Work closely with legal, compliance, and vendor stakeholders to manage external dependencies and ensure regulatory adherence Monitor system health, performance metrics, and incident response across services, driving proactive improvements Lead initiatives to strengthen observability, reliability, alerting, and operational efficiency Implement and maintain robust logging, monitoring, and alerting frameworks Ensure adherence to regional regulations (e.g., GDPR, responsible gaming, anti-fraud) and internal governance standards

Education

Bachelor's in Computer science, Software Engineering, or related field required Master's in Computer science, Software Engineering, or related field advantageous

Experience

10 years of software engineering experience, inclusive of 3 years in a leadership role Proven experience managing multiple engineering teams or team leads. Strong understanding of both frontend/mobile and backend/middleware technologies. Experience in regulated industries such as iGaming, fintech, or telecoms. Experience with cloud-native architectures (AWS, GCP, Azure). Solid knowledge of agile methodologies and software development lifecycle (SDLC) Familiarity with microservices, event-driven architecture, and distributed systems Exposure to CI/CD pipelines, DevOps practices, and modern observability tools

Behavioural Competencies

Strategic Thinking Managing Customer & Stakeholder relationships Applying expertise and technology Collaborating & Communicating Agile & Adaptable People Development Innovation

Technical Competencies

Architecture & System Design Backend & Middleware Technologies Frontend & Client Architecture Database & Storage Cloud, DevOps & Infrastructure Monitoring, Observability, Reliability Security & Compliance Integration & Ecosystem Management Engineering & Leadership Governance * Knowledge of compliance frameworks (e.g., GDPR, ISO 27001, PCI-DSS)