Job Description

Job Purpose

Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with

company standards and gaming regulations.

Education

Grade 12 or equivalent national qualification in gaming operations



Meet the requirements of a gaming license



Ability to work shifts



Work in a smoking environment

Skills

Previous experience in a customer facing role Demonstrated competence in all requirements (including an ability to deal blackjack, Baccarat, Poker and roulette)

Technical Skills

English verbal communication skills Numerical skills (calculations of large numbers) Deal tables games including Roulette / Blackjack Use Gaming Tables equipment - chip handling, chipping machines, Shuffling machines Betting procedures Compliance procedures and regulations Basic responsible gambling principles Basic computer skills

Core & Personal behavioural competencies

Problem Solving Collecting information Dealing with Customers Handling Conflict Attention to detail Following Instructions Emotional resitance Honesty in handling cash

Preferred Personality Traits

Presentable Positive Team player Service oriented Energetic Passionate Friendly Entertaining and able to create a fun environment for guests Confident professional

POPI ACT Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.



Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.