Phoenix Recruitment
Duties:Establish and maintain comprehensive cleaning procedures to ensure all areas of the hotel are consistently cleaned to high standards. Recruit, train, and supervise housekeeping staff, assigning duties and responsibilities to ensure efficient operation. Manage inventory of cleaning supplies and amenities,…
Duties:Sales (Domestic and International): Domestic & international business development, actively develop new relationships, to acquire business for the Field Guide College & Conservation Programme. Actively engaging in communication via email, phone calls and face to face meetings to keep top…
Duties:Manage staff and the outlet operation on a day to day basis ensuring that Guest Service is in accordance with hotels standards Mise en place requirements are completed Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages…
Duties:Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with linens, silverware &…
Duties:Develop and update cocktail menus, incorporating classic recipes with innovative twists and seasonal ingredients. Oversee daily bar operations, ensuring smooth service delivery, hygiene standards, and compliance with safety regulations. Train, supervise, and evaluate bar staff performance, ensuring they are knowledgeable…
Duties:Preparation of food in line with company standards Ensuring that the cleanliness and hygiene of the kitchen is of the highest standard Correct use and maintenance of kitchen equipment Maintaining fridges and stores to the highest hygiene and stock rotation…
Duties:Conduct guided game drives and bush walks. Host and engage with guests in a professional and friendly manner. Compile and submit monthly guiding reports. Monitor and record sightings of key species. Assist with reserve maintenance and security operations. Deliver informative…
Duties:Ensure the preparation of all food items according to recipes and standards. Assist with deliveries. Complete daily checks of all mis en place to ensure freshness and quality standards. Maintain proper rotation of products. Knowledge of all menu items, daily…
Duties:Welcome & introduce guests Check in and check out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates…
Duties:Making reservations and preparing rate proposals. Ensure accurate records about guests bookings, payments, and any additional information that team members might need when interacting with a guest. Answer reservations calls Up selling, by informing guests of special packages, or higher…
Duties:Assist in preparing ingredients, washing vegetables, chopping, and carrying out basic cooking tasks as directed. Assist in managing inventory, ensuring sufficient supplies of ingredients are available and rotating stock to prevent waste. Maintain a clean and organized workspace, washing dishes,…
Duties:Lead all aspects of our business. You will deliver a high quality menu and motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurants revenue, profitability and quality goals. Ensure efficient a la Carte & fine dining…
Duties:Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of hygiene. Plan weekly…
Lodge Manager:Assume full responsibility for the overall property operations. Meet with the General Manager as required and update on property operations. Be a key ambassador of the brand including hosting site inspections, communicating with the market and hosting journalists. Ensure…
Duties:Following recipes and ensuring dishes are prepared to the required standard. Ensuring cleanliness, organization, and inventory control within their station. Supervising and training Commis Chefs or other junior staff in their section. Adhering to all food safety and hygiene regulations…
Duties:Liaise with Owned Brands managers regarding all staff travel needs and executives regarding their travel needs. Communicate continuously with suppliers and internal sales, the product team and operations support teams to build trust and excellent relationships. Keep all booking information…
Duties:Menu Planning and Development: Creating menus that are appealing, cost effective, and in line with the restaurant's concept. Food Preparation and Quality Control: Ensuring all food is prepared to the highest standards, adhering to food safety regulations and hygiene practices.…
Responsibilities:Creating & preparing a rich sushi menu with various main ingredients and raw fish (salmon, tuna, unagi) Prepare appetizers, soups and salads that are close to the philosophy of Japanese cuisine Manage and lead the kitchen staff in head chefs…
SUMMARY: Busy daytime Restaurant & Cafxc3xa9 in Milpark, JHB is seeking a dynamic and experienced Restaurant Operations Manager to join their team.POSITION INFO: Duties:Overseeing the day to day operations of the restaurant, including managing the dining area, staff, and customer…
Duties:Sales & Brand Growth:Develop and execute strategic sales & marketing plans to drive revenue and brand awareness. Strengthen & grow relationships with overseas agents, with a primary focus on the North American market. Coordinate, represent & follow up at local,…
Duties:Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world class dining experience. Leadership & Team Development: Train, mentor, and inspire a high performance team that anticipates guest needs and embodies the ethos. Operational Mastery:…
Duties:Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Ensure all guest orders are taken per SOPs, promoting menu items and…
Duties:Serving of beverages to guests in line with the brand Standards of Excellence. Carrying out assigned tasks effectively and efficiently. Ensuring that the guest and service areas are kept clean and tidy at all times. Correct use and maintenance of…
Duties:Design programmes for existing and new clients Ensure and maintain good relations with clients and agencies Brainstorm ideas based on given briefs and budgets Complete cost analysiss, grids, detailed proposals and PowerPoint presentations Compile and book all services based on…
Responsibilities:Staff Management: Supervising F&B staff. Scheduling staff to meet operational needs and ensure adequate coverage during peak hours. Performance evaluations, coaching, and disciplinary actions when necessary. Motivating and developing staff to achieve service excellence. Operational Management: Managing inventory, ensuring proper…
Duties:Staff Management: Training, Performance & Appraisals, Client Service, Policies & Procedures, SOPs Development & Implementation of Food & Beverage Procedures Able to achieve targets Equipment and Stock control Design, Implement and Manage Shift Schedules for staff Establish Food & Beverage…
Duties:Serve tables their requested meals and prepare bills at the end of the tables meal. Anticipate the needs of customers and provide all services in a friendly manner. Greet customers and hand out menus. Take meal and beverage orders from…
SUMMARY: Luxury 5* Lodge in Pilanesberg is looking for a Head Guide.POSITION INFO: Duties:Meticulous in all aspects of Managing the Guiding Department Managing, Overseeing and Disciplining Staff in the Guiding Department Staff training and development All administrative duties pertaining to…
Duties:Assist the senior chefs in all kitchen duties. Ensuring that mise en place & food preparation and cooking is done on time and to lodge standards Food presentation is done to lodge standards and according to instructions. Coordinate activities to…
Duties:Ensure the efficient structuring of the modules to be covered in the course. Ensuring that students are aware of the daily activities and general schedule Update lectures / training material on a regular basis with Head Trainer. Conduct learning according…
Duties:Lead and manage a team of Function Chefs, ensuring effective rostering, supervision, staff development and training Oversee operations for 12 kitchens across multiple locations, ensuring high standards in food preparation, menu planning, and overall kitchen management. Oversee the day to…
SUMMARY: Large 5* luxury Game Lodge in the Pilanesberg area is looking for an experienced and hands on Maintenance & Projects Manager.POSITION INFO: Duties:Overall maintenance of the lodge and all facilities, including the upkeep of buildings, fixtures, furniture, equipment, swimming…
Duties:Creditors / debtors Financial reports Manage accounts payable and receivable Prepare invoices Manage financial records Process and file invoices, bills, and correspondence Assist with data entry and organization Identify discrepanciesRequirements:Grade 12 A formal qualification will be an advantage. At least…
Duties:Lead and manage a team of Function Chefs, ensuring effective rostering, supervision, staff development and training Oversee operations for 12 kitchens across multiple locations, ensuring high standards in food preparation, menu planning, and overall kitchen management. Oversee the day to…
Duties:Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets. Perform all Field Guide…
Duties:Ensure the efficient structuring of the modules to be covered in the course. Ensuring that students are aware of the daily activities and general schedule Update lectures / training material on a regular basis with Head Trainer. Conduct learning according…
Duties: xc3x82 Overseeing the day to day operations of the outlet, including managing the dining area, staff, and customer service. Leading and motivating a team of talented individuals, ensuring a harmonious work environment. Implementing and maintaining exceptional service standards, focusing…
Duties:Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Ensure all guest orders are taken per SOPs, promoting menu items and…
Responsibilities:Prepare alcohol or non alcohol beverages for hotel, bar and restaurant patrons. Interact with customers, take orders and serve drinks and snacks. Assess customers needs and preferences and make recommendations. Mix and prepare ingredients for cocktails. Plan and present bar…
Duties:To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to work all sections Must be consistent in delivering exceptionally high quality meals in a fast paced environment. Being actively…
SUMMARY: Award winning luxury 5* Lodge in Kruger National Park (Skukuza) is looking for a Head Guide.The Head Guide is to assume full responsibility for maintaining the overall operation and administration of the Guides and Safari department, including individual, family…
Duties:Reception and Guest Relations: Greet and welcome visitors, customers, and guests. Answer and screen phone calls, take messages, and direct calls appropriately. Manage the front desk, ensuring a welcoming and organized environment.Administrative Support: Schedule appointments, meetings, and events. Prepare and…
Responsibilities:Writing, reviewing, editing, and updating all marketing content of the Estate. Assisting the creative team with the design of promotional material Updating of Estate website and other online portals including third party sites (WordPress) Organize and maintain all digital Marketing…
SUMMARY: Luxury 5* Game Lodge in the Pilanesberg is looking for an experienced and passionate Senior Sous Chef.POSITION INFO: Duties:To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to…
Duties:Preparing ingredients, cooking dishes, and overseeing the preparation of food for service. Supervising kitchen staff, training new employees, and ensuring adherence to safety and sanitation standards. Collaborating with the Head Chef to develop menus, create recipes, and manage inventory. Ensuring…
Duties:Greet guests at assigned tables & ensure each guest has received a menu. Know all items on the menu & the basic ingredients and method of preparation of each. Ensure tables are set with linens, silverware & glasses. Take accurate…
Duties:Lead and manage the security team to ensure the safety and security of guests, staff, and property. Develop and implement comprehensive security policies and procedures to safeguard the complex. Conduct regular security assessments and audits to identify potential risks and…
Duties:Establishing and maintaining relationships with vendors and venues Planning event details and aspects, including seating, dining, and guests Creating reliable financial reports and collecting payments on time Remaining under budget with all costs Managing events and addressing potential problems that…
Duties:Assist the chef in checking the staff timing, grooming, and personnel cleanliness. Does all the mise en place, preparation, cutting of meat, fish when the need arise, cooking and arranging of food as instructed. Coordinate activities of Commis, Cooks and…
Responsibilities:Welcome and introduce guests Check in and check out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates…
Duties:Service Delivery & Operational Excellence: Ensure a high level of service delivery to both customers and lodge operations, maintaining consistent standards. Lead the reservations team to achieve service excellence and meet occupancy targets. Reporting & Documentation: Develop and design new…
Duties:Operational Leadership: Ensure each restaurant consistently meets or exceeds company standards in quality, service, cleanliness, and profitability. Monitor and analyse key performance metrics to identify areas of improvement and implement effective strategies. Team Development: Recruit, train, and mentor Restaurant Managers,…
Requirements:Formal Procurement Management qualification Bachelors degree and/or diploma in Supply Chain Management, Procurement, Logistics or other related fields At least 3 5 years of experience in a procurement management role Demonstrated previous experience in a luxury Food & Beverage or…
Duties:Team Leadership: Provide direction and oversight to the housekeeping team. Operational Objectives: Implement and achieve daily service goals. Communication: Conduct daily handovers and briefings to ensure smooth operations. Quality Assurance: Maintain high standards for public areas and overall cleanliness. Maintenance…
Duties:Greet all guests warmly and professionally Provide friendly, courteous, and professional service at all times. Understand the sequence of service and anticipate guest needs. Be fully aware of your table allocations, dietary requirements, allergies and special requests during service by…
Duties:Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake up calls, dining reservations, local area information, booking…
Duties:Host guests on game drives, bush walks and other activities. Interpret the elements of nature and wildlife for their guests. Lead game drives, bush walks and other activities to provide guests with an immersive and educational wildlife experience. Ensure the…
Duties:Installing, problem solving and maintaining Wi Fi routers/ networks, Wi Fi cameras and Wi Fi telephone systems. Responsible for providing technical support, troubleshooting desktop computers and printers and performing various IT equipment repairs. Assisting with IT infrastructure setup and maintenance,…
Responsibilities:Oversee the daily production of pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards of our 5* restaurant. Demonstrate the ability to handle large baking volumes during peak periods, efficiently meeting the demands of our guests.…
Duties:Prepare and design a wide variety of high quality pastries, desserts, and other baked goods for the restaurant menu. Develop new and exciting pastry and dessert options for seasonal menus and special events. Monitor food quality and presentation, ensuring consistency…
Duties:Upkeep of the Hotel and grounds, with a specific focus on all building maintenance projects; as well as in the implementation of a comprehensive proactive preventative maintenance program Ensuring that cost is minimised without compromising quality and that labour is…
Requirements:Grade 12Tertiary qualification in Facilities / Maintenance / Engineering or related field beneficialValid Driverxc3xa2xc2x80xc2x99s licenseMinimum of 5 years of Facilities / Maintenance Manager experienceHotel or property maintenance experienceProficient in the use of MS OfficePlanning, process excellence and service deliveryExperience with…
Duties:Develop and implement strategic plans for hospitality operations Ensure outstanding guest experiences and service quality across all lodges Provide leadership to other departments and foster cross department collaboration to ensure operational excellence Manage and oversee lodge and hospitality teams to…
Duties:Ensure, compliance to standard operating procedures for all areas of the Front Office Department. Ensure the profitable level by ensuring highest occupancies with the highest possible room rate. Ensure that the necessary systems and controls are in place with regards…
Duties:HR Administration: Maintaining personnel records and managing HR documents (e.g., employment records and onboarding guides). Assisting with HR administrative tasks. Supporting the HR department with daily tasks. Organizing and maintaining personnel records. Screening and reviewing resumes and applications. Payroll Processing:…
Duties:Ensure that world class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety,…
Duties:Accountable for achieving budgeted revenue numbers for the F&B Outlet/s. Revenue Control: fully responsible for the F&B departments financial performance and long term sustainability. Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food…
SUMMARY: Hotel in Zinkwazi Beach is looking for a Maintenance Manager to oversee and lead maintenance procedures.The role is to ensure that facilities are always in a good and safe condition and that all equipment is running efficiently.POSITION INFO: Duties:Ensures…
Duties:Coordination of Bush Walks for guest hours for guides Coordinating training of guides and assistant guides Training of Soft Skills Facilitating the training plans of each guide and assistant guides Monthly feedback at Management Meeting on the progress of guides…
Duties:Oversee hotel, restaurant & events bookings process, ensuring efficient operations, maximizing revenue, and providing excellent customer service. Manage the reservations team, handle inquiries, and implement strategies to optimize occupancy and rates. Supervise and handle all local and overseas room bookings.…
Duties:Preparation of food in line with set Standards of Excellence Ensuring that the cleanliness and hygiene of the kitchen is of the highest standard Correct use and maintenance of kitchen equipment Maintaining fridges and stores to the highest hygiene and…
Sous Chef Seniority Level: 4 6 years Type: PermanentDuties and Responsibilities: Ensure the efficient and profitable running of the kitchen. Versatile and able to work in all sections. Consistently deliver exceptionally high quality meals in a fast paced environment. Actively…
SUMMARY: Hotel in Zinkwazi Beach is looking for a Finance Manager, responsible for managing accounts and producing financial statements.POSITION INFO: Duties:Forecast / budget business for future months / years. Assist all departments heads by reviewing and monitoring expenditure in each…
Duties:Serve as the Manager on Duty when the Wine Studio Manager is unavailable, overseeing all aspects of the Wine Studio's operations. Handle guest complaints and challenges promptly, escalating them when necessary to ensure guest satisfaction. Provide assistance, constructive feedback and…
Duties:Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of hygiene. Plan weekly…
Duties:Supervise and train store staff, ensuring they adhere to procedures and maintain high standards of organization, safety, and efficiency. Monitor stock levels, perform regular stock takes and address discrepancies. Ensure that stock levels meet operational requirements without overstocking or running…
Duties:Sales development Start to finish luxury market bookings focussed on East Africa Ensuring that all booking issues are resolved, managing all the changes and adding any developments to the booking to ensure that the clients trip is booked and planned…
SUMMARY: 5 * Game Lodge in the Waterberg area is looking for an Executive Head Chef responsible for overseeing kitchen staff and ensuring the quality of food items.Extensive experience with al la Carte menus at a 5* level is essential.…
Responsibilities:Finance: Monitor pricing from accredited suppliers and inspect food quality upon delivery. Ensure portion control is consistently managed. Actively implement food regeneration daily according to company standards. Obtain a daily meal / arrivals report from the Front Office for meal…
Lodge Anchor:Responsible for assisting lodge manager in all areas of lodge management; reservations, office administration, front of house and service, lodge staff management, marketing.Requirements:Grade 12 Tourism / Hospitality Qualification Minimum 2 years working experience in 4*or 5* lodge environment Staff…
Duties:Support the General Manager in all aspects of the business to meet the budget and objectives set and to deputise in his absence Management of Housekeeping, Rooms and Front Office departments Managing direct reports Liaising between teams to ensure that…
Assistant Lodge Manager:Duties:Reception duties / Lodge Management & Admin support. Check ins / check outs Daily running of Reception Arranging transfers/town trips when necessary Arranging guest trips when necessary Creating accurate guest invoices on departure Hosting guests during breakfast, lunch…
Duties:Ensuring that you are familiar with, and adhere to, the Hotels code of conduct. Creatively seeking opportunities to surprise and delight guests by actively listening to them and building positive relationships. Ensuring that all staff appraisals are completed timeously, nurturing…
Duties:Greet customers, make, and confirm reservations, and manage waitstaff to ensure the highest possible standards of service. Welcomes guests in a warm and friendly manner, ascertains their dining preferences and needs, and determines where best to seat them. Maintains and…
Responsibilities:Greet guests and pour wines according to established wine tasting procedures Describe wines, winemaking techniques and winery history Suggests and sells wine, wine tasting experiences Answer questions and provide general guest information Handle routine POS transactions, including operating cash register,…
Duties:Serving food and drinks Interaction with guests Taking and placing orders for guests All preparation for next service, including cutlery and glassware for serviceRequirements:Grade 12 A formal qualification will be an advantage Experience in a FINE DINING restaurant / 5*…
Duties:Greeting customers Seating customers Passing out menus Taking phone calls Maintaining a waitlist Directing customers to coatrooms, restrooms, or a waiting area Relaying orders to the kitchen Notifying supervisors of large parties Distributing reservations among waiter stations Advising waiters of…
Duties:Assume responsibility for all aspects of the reservations process from taking a clients initial request to sending out their final travel documents. This involves quoting, booking, invoicing, checking payment has been received, requesting payment has been made and final documentation…
SUMMARY: Luxury Lodge in Mnambithi, KZN is looking for a Senior / Head Guide.POSITION INFO: Duties:Meticulous in all aspects of managing the guiding department Manage, Oversee and Discipline staff in the guiding department Staff training and development Assist to manage…
SUMMARY: Busy Restaurant Group based in Port Elizabeth & St Francis Bay is looking for a Stock & Procurement Manager.The candidate will oversee the entire process of acquiring goods and services, ensuring timely availability and cost effectiveness, while also managing…
SUMMARY: Luxury Safari Lodge in the Kruger National Park is looking for a Senior Sous Chef.POSITION INFO: Duties:Assist the Executive Chef / Head Chef in the following tasks, assuming full responsibility in their absence. Managing, leading, and training of the…
Duties:Sales: Secure business and effectively cost products. Understand the market and margin control. Build up and maintain agent / supplier relationships. Source new products. Develop own sales strategy to secure more business through existing and new agents. Work closely with…
Duties:Call on existing, prospect and new clients Representation at trade shows / events Regular hosting of site inspections Follow up and closing of quotes and proposals Together with GM conceptualize and run regular promotions Personal involvement with large / VIP…
Duties:Warm welcome and check in of all guests Guest management: coordinate daily activities and transfers for guests of all ages Guest experiences: ensure guest expectations are exceeded; ensure all special needs and requests have been met Hosting of all meals…
Requirements:BCom Business Administration or equivalent Certification in Compliance advantageous 5+ years of previous experience in a Compliance role Proficient in the standards of Corporate Governance used in South Africa Proficient user of Microsoft Office software applications Ability to interpret legal…
SUMMARY: Restaurant Group based in St Francis Bay is looking for a PA to the Restaurant Director.Your primary role is to provide administrative support, ensuring the Director's tasks are handled efficiently and effectively, freeing them to focus on strategic duties.…
Duties: Management of accounts Financial reporting, monthly and annually, to CEO and Board Level Creditors, Debtors, Reconciliations and Cash Management Financial Policies, procedures and all internal controls Cash Flow forecasting Payroll for total staff complement when necessary Statutory submissions Year…
Responsibilities:Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world class dining experience. Leadership & Team Development: Train, mentor, and inspire a high performance team that anticipates guest needs and embodies the ethos. Operational Mastery:…
Duties:Operational Management: Oversee all aspects of the lodges operations together with the Lodge Resident Manager. Manage the lodges budget, track revenue and expenses, and implement strategies to maximize profitability. Prepare regular reports on the lodges performance, including occupancy rates, revenue,…
Duties:Process the entire payroll cycle: uploading all new employee information and salaries, overtime, tips, commission, processing terminations, promotions, pension fund contributions and deductions for staff loans or savings. Review and ensure accuracy of approved overtime, commission and tips. Payroll run…