Phoenix Recruitment
Duties: Responsible for FOH duties and ensuring excellent guest relations Responsible for helping the restaurant meet service, sales, and profit objectives Supervising and directing associates in daily work activities Ensuring proper training of employees Maintaining good customer and public relations…
Duties: Prepare and design a wide variety of high quality pastries, desserts, and other baked goods for the restaurant menu. Develop new and exciting pastry and dessert options for seasonal menus and special events. Monitor food quality and presentation, ensuring…
SUMMARY: 5* Lodge close to Kruger National Park is looking for a Service Manager to oversee the Butler & Bar teams. The Service Manager is responsible for giving guests a world class experience. You will need to ensure that the…
Duties: Hotel Systems Maintenance: Oversee the maintenance of all hotel systems, including HVAC, plumbing, electrical, and fire safety systems. Ensure the proper functioning of guest room amenities, such as lighting, climate control, and entertainment systems. Maintain and repair kitchen and…
Duties: Ensure the preparation of all food items according to recipes and standards. Assist with deliveries. Complete daily checks of all mis en place to ensure freshness and quality standards. Maintain proper rotation of products. Knowledge of all menu items,…
Duties: Maximizing cash flow performance of the hotel/s Enforcing & establishing adequate controls for all revenues and protection of assets Providing financial guidance in the formulation and implementation of the hotels business plan and departmental budgets Staff development & training…
Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and support, knowing…
Duties: Â Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with linens,…
Duties: Ensure orders received are prepared and sent out timeously and to menu specifications Oversee your kitchen section in the absence of the Sous Chef Assist with preparation of all ingredients for hot kitchen and or cold kitchen Control and…
Duties: Maintain health, hygiene and safety requirements Have full knowledge of all menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Ensure that the area of responsibility is kept clean and…
SUMMARY: Large 5* luxury Game Lodge in the Pilanesberg area is looking for an experienced and hands on Maintenance & Projects Manager. POSITION INFO: Duties: Overall maintenance of the lodge and all facilities, including the upkeep of buildings, fixtures, furniture,…
SUMMARY: Large, luxury Game Lodge in Sabi Sands is looking for a Senior Chef for a 3 – 6 month fixed term contract. The suitable candidate will be responsible for overseeing all kitchen service including the preparation and execution of…
Duties: Operational Leadership: Ensure each restaurant consistently meets or exceeds company standards in quality, service, cleanliness, and profitability. Monitor and analyse key performance metrics to identify areas of improvement and implement effective strategies. Team Development: Recruit, train, and mentor Restaurant…
Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and support, knowing…
Duties: Serving Drinks: Mixing and serving alcoholic and non alcoholic beverages, including cocktails, beer, wine, and other drinks, according to recipes and customer preferences. Customer Service: Interacting with customers, taking orders, providing recommendations, and ensuring a positive and enjoyable experience.…
Duties: Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake up calls, dining reservations, local area information,…
Duties: Assist with emails, bookings, social media, organising the day life at camp, rosters, grocery list and reporting to the director. Assist organising transfers from / to the program Organising excursions and be in touch with the agencies Assist with…
Duties: Responsible for front desk administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform the guest…
Duties: Â Preparing pastries, desserts and other baked goods Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high quality food and service. Keeping your area of the kitchen safe and sanitary.…
Duties:Assist housekeeping through supplying rooms with clean linen, towels, supplies and collect dirty laundry and deliver other relevant items Perform rotational cleaning duties (including all public areas) and ensure that all furnishes, facilities and equipment are in good repair Assist…
Duties: Rapidly process incoming alerts and fragmented incident reports (medical, security, operational). Ask sharp, focused questions to understand whats not being said. Determine the situation type, status, risk level, and what information is still missing. Build Situational Models. Piece together…
Duties: Rapidly process incoming alerts and fragmented incident reports (medical, security, operational). Ask sharp, focused questions to understand whats not being said. Determine the situation type, status, risk level, and what information is still missing. Build Situational Models. Piece together…
Duties: Managing the HOD team for the lodge in all operational, health and safety and staff welfare functions. Ensuring that the guest experience is of excellent quality and that guests expectations are met. Ensuring that all operational standards are met…
Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarisation…
Duties:Develop and implement HR strategies and initiatives aligned with the overall business strategy. Oversee recruitment processes, from sourcing candidates to conducting interviews and making hiring decisions. Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance handling. Implement performance…
Duties: Create and modify menus: develop and adapt menus, considering seasonal ingredients, dietary restrictions, and customer preferences. Develop and implement new recipes: responsible for creating new dishes and incorporating them into the menu, ensuring consistency and quality. Set prices: collaborate…
Duties: Operational: Supervises adherence to the house rules and regulations and to the F&B policies and procedures. Maintains as much guest contact as possible and reasonable without being obtrusive. Remains alert to possible guests dissatisfaction and handles any unresolved guest…
Responsibilities:Facilitate a seamless stay: planning of the guest journey and making contact with guests during their stay for updates / feedback Deal with and or escalate guest challenges / complaints Monitor guest feedback, driving improvements based on this feedback Ensure…
Duties: Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates/feedback Deal with and or escalate guest challenges/complaints Monitor guest feedback received at check out and through digital…
SUMMARY: 5* Game Lodge in the Pilanesberg area is looking for a Head Pastry Chef. The Head Pastry Chef is responsible for leading the pastry kitchen, ensuring quality and consistency in all baked goods, and managing the pastry staff, develop…
Duties: Strategic & Operational Leadership: Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the group's vision and goals. Align operational goals with brand positioning, guest experience targets, and financial objectives. Lead cross functional coordination…
SUMMARY: Large Game Reserve close to Bela Bela is looking for a Head Guide. This is a Senior position within the nature reserve, responsible for overseeing a team of Field Guides, ensuring the highest quality wildlife viewing experience for guests,…
Duties: Menu Development: Developing and implementing new menu items, creating specials, and ensuring the menu meets customer expectations. Quality Control: Maintaining high standards of food quality, consistency, and presentation. Food Preparation: Overseeing food preparation, ensuring proper techniques and hygiene standards…
Duties: Responsible for ensuring that operating equipment in the department is balanced and variances are accounted for. Guide and discipline staff in the department and rostering of staff. Check that the weekly planner is updated and ready for rostering and…
Duties:Develop and implement strategic marketing plans to drive business growth and increase brand awareness. Oversee social media marketing across all relevant platforms, ensuring consistent brand messaging and strong audience engagement. Lead and manage all aspects of digital marketing, including website…
Duties:Oversee the daily production of pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards of a 5* property. Demonstrate the ability to handle baking volumes during peak periods, efficiently meeting the demands of guests. Ensure a…
Duties:Assist guests with making room reservations via phone, email, or in person. Check room availability and provide accurate information to guests. Inform guests about room rates, packages, and special offers. Maintain excellent relationships with operators and agents. Ensure expertise on…
Duties:Responsible for FOH duties and ensuring excellent guest relations Responsible for helping the restaurant meet service, sales, and profit objectives Supervising and directing associates in daily work activities Ensuring proper training of employees Maintaining good customer and public relations Ensuring…
Duties:Establish and maintain required business processes and procedures mitigating business risk. Financial Operations: Invoicing: Ensure correct, timely and complete checking of all booking confirmations. Follow up with the consultants or database department if any information loaded into the booking is…
Duties:Establish and maintain comprehensive cleaning procedures to ensure all areas of the hotel are consistently cleaned to high standards. Recruit, train, and supervise housekeeping staff, assigning duties and responsibilities to ensure efficient operation. Manage inventory of cleaning supplies and amenities,…
Duties:Sales (Domestic and International): Domestic & international business development, actively develop new relationships, to acquire business for the Field Guide College & Conservation Programme. Actively engaging in communication via email, phone calls and face to face meetings to keep top…
Duties:Manage staff and the outlet operation on a day to day basis ensuring that Guest Service is in accordance with hotels standards Mise en place requirements are completed Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages…
Duties:Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with linens, silverware &…
Duties:Develop and update cocktail menus, incorporating classic recipes with innovative twists and seasonal ingredients. Oversee daily bar operations, ensuring smooth service delivery, hygiene standards, and compliance with safety regulations. Train, supervise, and evaluate bar staff performance, ensuring they are knowledgeable…
Duties:Preparation of food in line with company standards Ensuring that the cleanliness and hygiene of the kitchen is of the highest standard Correct use and maintenance of kitchen equipment Maintaining fridges and stores to the highest hygiene and stock rotation…
Duties:Conduct guided game drives and bush walks. Host and engage with guests in a professional and friendly manner. Compile and submit monthly guiding reports. Monitor and record sightings of key species. Assist with reserve maintenance and security operations. Deliver informative…
Duties:Ensure the preparation of all food items according to recipes and standards. Assist with deliveries. Complete daily checks of all mis en place to ensure freshness and quality standards. Maintain proper rotation of products. Knowledge of all menu items, daily…
Duties:Welcome & introduce guests Check in and check out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates…
Duties:Making reservations and preparing rate proposals. Ensure accurate records about guests bookings, payments, and any additional information that team members might need when interacting with a guest. Answer reservations calls Up selling, by informing guests of special packages, or higher…
Duties:Assist in preparing ingredients, washing vegetables, chopping, and carrying out basic cooking tasks as directed. Assist in managing inventory, ensuring sufficient supplies of ingredients are available and rotating stock to prevent waste. Maintain a clean and organized workspace, washing dishes,…
Duties:Lead all aspects of our business. You will deliver a high quality menu and motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurants revenue, profitability and quality goals. Ensure efficient a la Carte & fine dining…
Duties:Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of hygiene. Plan weekly…
Lodge Manager:Assume full responsibility for the overall property operations. Meet with the General Manager as required and update on property operations. Be a key ambassador of the brand including hosting site inspections, communicating with the market and hosting journalists. Ensure…
Duties:Following recipes and ensuring dishes are prepared to the required standard. Ensuring cleanliness, organization, and inventory control within their station. Supervising and training Commis Chefs or other junior staff in their section. Adhering to all food safety and hygiene regulations…
Duties:Liaise with Owned Brands managers regarding all staff travel needs and executives regarding their travel needs. Communicate continuously with suppliers and internal sales, the product team and operations support teams to build trust and excellent relationships. Keep all booking information…
Duties:Menu Planning and Development: Creating menus that are appealing, cost effective, and in line with the restaurant's concept. Food Preparation and Quality Control: Ensuring all food is prepared to the highest standards, adhering to food safety regulations and hygiene practices.…
Responsibilities:Creating & preparing a rich sushi menu with various main ingredients and raw fish (salmon, tuna, unagi) Prepare appetizers, soups and salads that are close to the philosophy of Japanese cuisine Manage and lead the kitchen staff in head chefs…
SUMMARY: Busy daytime Restaurant & Cafxc3xa9 in Milpark, JHB is seeking a dynamic and experienced Restaurant Operations Manager to join their team.POSITION INFO: Duties:Overseeing the day to day operations of the restaurant, including managing the dining area, staff, and customer…
Duties:Sales & Brand Growth:Develop and execute strategic sales & marketing plans to drive revenue and brand awareness. Strengthen & grow relationships with overseas agents, with a primary focus on the North American market. Coordinate, represent & follow up at local,…
Duties:Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world class dining experience. Leadership & Team Development: Train, mentor, and inspire a high performance team that anticipates guest needs and embodies the ethos. Operational Mastery:…
Duties:Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Ensure all guest orders are taken per SOPs, promoting menu items and…
Duties:Serving of beverages to guests in line with the brand Standards of Excellence. Carrying out assigned tasks effectively and efficiently. Ensuring that the guest and service areas are kept clean and tidy at all times. Correct use and maintenance of…
Duties:Design programmes for existing and new clients Ensure and maintain good relations with clients and agencies Brainstorm ideas based on given briefs and budgets Complete cost analysiss, grids, detailed proposals and PowerPoint presentations Compile and book all services based on…
Responsibilities:Staff Management: Supervising F&B staff. Scheduling staff to meet operational needs and ensure adequate coverage during peak hours. Performance evaluations, coaching, and disciplinary actions when necessary. Motivating and developing staff to achieve service excellence. Operational Management: Managing inventory, ensuring proper…
Duties:Staff Management: Training, Performance & Appraisals, Client Service, Policies & Procedures, SOPs Development & Implementation of Food & Beverage Procedures Able to achieve targets Equipment and Stock control Design, Implement and Manage Shift Schedules for staff Establish Food & Beverage…
Duties:Serve tables their requested meals and prepare bills at the end of the tables meal. Anticipate the needs of customers and provide all services in a friendly manner. Greet customers and hand out menus. Take meal and beverage orders from…
SUMMARY: Luxury 5* Lodge in Pilanesberg is looking for a Head Guide.POSITION INFO: Duties:Meticulous in all aspects of Managing the Guiding Department Managing, Overseeing and Disciplining Staff in the Guiding Department Staff training and development All administrative duties pertaining to…
Duties:Assist the senior chefs in all kitchen duties. Ensuring that mise en place & food preparation and cooking is done on time and to lodge standards Food presentation is done to lodge standards and according to instructions. Coordinate activities to…
Duties:Ensure the efficient structuring of the modules to be covered in the course. Ensuring that students are aware of the daily activities and general schedule Update lectures / training material on a regular basis with Head Trainer. Conduct learning according…
Duties:Lead and manage a team of Function Chefs, ensuring effective rostering, supervision, staff development and training Oversee operations for 12 kitchens across multiple locations, ensuring high standards in food preparation, menu planning, and overall kitchen management. Oversee the day to…
SUMMARY: Large 5* luxury Game Lodge in the Pilanesberg area is looking for an experienced and hands on Maintenance & Projects Manager.POSITION INFO: Duties:Overall maintenance of the lodge and all facilities, including the upkeep of buildings, fixtures, furniture, equipment, swimming…
Duties:Creditors / debtors Financial reports Manage accounts payable and receivable Prepare invoices Manage financial records Process and file invoices, bills, and correspondence Assist with data entry and organization Identify discrepanciesRequirements:Grade 12 A formal qualification will be an advantage. At least…
Duties:Lead and manage a team of Function Chefs, ensuring effective rostering, supervision, staff development and training Oversee operations for 12 kitchens across multiple locations, ensuring high standards in food preparation, menu planning, and overall kitchen management. Oversee the day to…
Duties:Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets. Perform all Field Guide…
Duties:Ensure the efficient structuring of the modules to be covered in the course. Ensuring that students are aware of the daily activities and general schedule Update lectures / training material on a regular basis with Head Trainer. Conduct learning according…
Duties: xc3x82 Overseeing the day to day operations of the outlet, including managing the dining area, staff, and customer service. Leading and motivating a team of talented individuals, ensuring a harmonious work environment. Implementing and maintaining exceptional service standards, focusing…
Duties:Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Ensure all guest orders are taken per SOPs, promoting menu items and…
Responsibilities:Prepare alcohol or non alcohol beverages for hotel, bar and restaurant patrons. Interact with customers, take orders and serve drinks and snacks. Assess customers needs and preferences and make recommendations. Mix and prepare ingredients for cocktails. Plan and present bar…
Duties:To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to work all sections Must be consistent in delivering exceptionally high quality meals in a fast paced environment. Being actively…
SUMMARY: Award winning luxury 5* Lodge in Kruger National Park (Skukuza) is looking for a Head Guide.The Head Guide is to assume full responsibility for maintaining the overall operation and administration of the Guides and Safari department, including individual, family…
Duties:Reception and Guest Relations: Greet and welcome visitors, customers, and guests. Answer and screen phone calls, take messages, and direct calls appropriately. Manage the front desk, ensuring a welcoming and organized environment.Administrative Support: Schedule appointments, meetings, and events. Prepare and…
Responsibilities:Writing, reviewing, editing, and updating all marketing content of the Estate. Assisting the creative team with the design of promotional material Updating of Estate website and other online portals including third party sites (WordPress) Organize and maintain all digital Marketing…
SUMMARY: Luxury 5* Game Lodge in the Pilanesberg is looking for an experienced and passionate Senior Sous Chef.POSITION INFO: Duties:To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to…
Duties:Preparing ingredients, cooking dishes, and overseeing the preparation of food for service. Supervising kitchen staff, training new employees, and ensuring adherence to safety and sanitation standards. Collaborating with the Head Chef to develop menus, create recipes, and manage inventory. Ensuring…
Duties:Greet guests at assigned tables & ensure each guest has received a menu. Know all items on the menu & the basic ingredients and method of preparation of each. Ensure tables are set with linens, silverware & glasses. Take accurate…
Duties:Lead and manage the security team to ensure the safety and security of guests, staff, and property. Develop and implement comprehensive security policies and procedures to safeguard the complex. Conduct regular security assessments and audits to identify potential risks and…
Duties:Establishing and maintaining relationships with vendors and venues Planning event details and aspects, including seating, dining, and guests Creating reliable financial reports and collecting payments on time Remaining under budget with all costs Managing events and addressing potential problems that…
Duties:Assist the chef in checking the staff timing, grooming, and personnel cleanliness. Does all the mise en place, preparation, cutting of meat, fish when the need arise, cooking and arranging of food as instructed. Coordinate activities of Commis, Cooks and…
Responsibilities:Welcome and introduce guests Check in and check out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates…
Duties:Service Delivery & Operational Excellence: Ensure a high level of service delivery to both customers and lodge operations, maintaining consistent standards. Lead the reservations team to achieve service excellence and meet occupancy targets. Reporting & Documentation: Develop and design new…
Duties:Operational Leadership: Ensure each restaurant consistently meets or exceeds company standards in quality, service, cleanliness, and profitability. Monitor and analyse key performance metrics to identify areas of improvement and implement effective strategies. Team Development: Recruit, train, and mentor Restaurant Managers,…
Requirements:Formal Procurement Management qualification Bachelors degree and/or diploma in Supply Chain Management, Procurement, Logistics or other related fields At least 3 5 years of experience in a procurement management role Demonstrated previous experience in a luxury Food & Beverage or…
Duties:Team Leadership: Provide direction and oversight to the housekeeping team. Operational Objectives: Implement and achieve daily service goals. Communication: Conduct daily handovers and briefings to ensure smooth operations. Quality Assurance: Maintain high standards for public areas and overall cleanliness. Maintenance…
Duties:Greet all guests warmly and professionally Provide friendly, courteous, and professional service at all times. Understand the sequence of service and anticipate guest needs. Be fully aware of your table allocations, dietary requirements, allergies and special requests during service by…
Duties:Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake up calls, dining reservations, local area information, booking…
Duties:Host guests on game drives, bush walks and other activities. Interpret the elements of nature and wildlife for their guests. Lead game drives, bush walks and other activities to provide guests with an immersive and educational wildlife experience. Ensure the…
Duties:Installing, problem solving and maintaining Wi Fi routers/ networks, Wi Fi cameras and Wi Fi telephone systems. Responsible for providing technical support, troubleshooting desktop computers and printers and performing various IT equipment repairs. Assisting with IT infrastructure setup and maintenance,…
Responsibilities:Oversee the daily production of pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards of our 5* restaurant. Demonstrate the ability to handle large baking volumes during peak periods, efficiently meeting the demands of our guests.…
Duties:Prepare and design a wide variety of high quality pastries, desserts, and other baked goods for the restaurant menu. Develop new and exciting pastry and dessert options for seasonal menus and special events. Monitor food quality and presentation, ensuring consistency…
Duties:Upkeep of the Hotel and grounds, with a specific focus on all building maintenance projects; as well as in the implementation of a comprehensive proactive preventative maintenance program Ensuring that cost is minimised without compromising quality and that labour is…