Job Description

Duties:Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets.
Perform all Field Guide functions according to FGASA set standards, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
Be available for all game drives, back-up drives, and stand-by duties as directed.
Practice proficient and safe weapon handling as directed.
Contribute to the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
Assist with incident handling in the event of emergency / evacuation, including medical emergencies, fire, and flood.
Ensure all guest information available is collected and communicated prior to arrival.
Collect guest information while speaking to guests; inform the Management to record and act on guest preferences.
Ensure all guest complaints are reported to your HOD / Management immediately.Requirements:
FGASA Field Guide Level 1 / 2
Full Trails Guide Qualification (NQF Level 4)
ARH and Rifle Proficiency
First Aid Level 1
Drivers License and Pr-DP.
Previous experience as Field Guide at a Luxury 5* Safari Lodge

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