Craven Cottage CC
Job Summary Duties: Manage staff and the Bar on a day to day basis ensuring that guest service is in accordance with hotel standards Ensure that all mise en place requirements are completed Ensuring that equipment is correctly managed Ensure…
Job Summary Duties: Ensuring the overall standards required for Bar and Service are met Supervising all Bar and Butler duties to ensure quality standards are met Overseeing stock, managing ordering, deliveries, and invoicing Meeting health and safety protocols Ensuring we…
Job Summary Duties: Managing the HOD team Ensuring that the guest experience is of excellent quality and that guest’s expectations are met. Ensuring that all operational standards are met across the board. Ensuring that the lodge is maintained as per…
Job Summary Duties: Sales Strategy & Execution: Develop and implement a robust F&B sales strategy. Pursue and close sales leads from high value sources: corporates, event planners, embassies, HNIs, lifestyle brands. Proactively grow the restaurant’s customer base and event bookings…
Job Summary Duties: Sales & Revenue Growth: Design and implement sales strategies to increase occupancy, drive bookings, and grow overall revenue Secure and manage strategic partnerships with corporates, event planners, travel agencies, relocation firms, international organizations, and high net worth…
Job Summary Duties: Oversee all aspects of restaurant operations, ensuring efficiency, quality and profitability. Lead, train, and manage FOH and BOH staff to maintain high standards of service and professionalism. Create staff schedules and oversee daily staffing needs. Monitor guest…
Job Summary Duties: Team Leadership: Provide direction and oversight to the housekeeping team. Operational Objectives: Implement and achieve daily service goals. Communication: Conduct daily handovers and briefings to ensure smooth operations. Quality Assurance: Maintain high standards for public areas and…
Job Summary Duties: Oversee and manage all front of house operations, ensuring a seamless and welcoming experience for every guest Lead, train, schedule, and inspire FOH staff to uphold the highest standards of service and professionalism Act as the primary…
Job Summary Duties: To supervise a variety of personnel actions and direct a workforce to ensure the facility is maintained in a clean and orderly manner Flexibility to adjust to changing schedules. Some knowledge of techniques and crafts involved in…
Job Summary Duties: Greet guests, present menus, take orders, and deliver food and beverages promptly and courteously. Ensure the cleanliness of the poolside service areas, including clearing tables, removing trash, and keeping the area organized. Attentive to guest needs, respond…
Job Summary Duties: Lead and supervise kitchen staff to ensure smooth and efficient service Maintain exceptional standards for food quality, consistency, and presentation Support with scheduling, training, and performance management of kitchen team members Monitor portion control, reduce waste, and…
Job Summary Duties: Reservations and Marketing related work. Admin related work (capturing expenses and income, assisting with guest check out and check in etc). Hosting of guests and closing up after shift (rotational basis). Oversee a Housekeeping team of 3…
Job Summary Duties: Lead Generation & Pipeline Development: Identify and reach out to potential corporate clients, initiating meaningful conversations that convert. Generate, qualify, and follow up on leads through networking, referrals, cold outreach, and inbound requests. Maintain a dynamic pipeline…
Job Summary Duties: Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of…
Job Summary Duties: Develop the marketing strategy and ensure a consistent image is being portrayed Be proactive in developing publicity opportunities and effectively dealing with media Create ongoing in house promotions and activities to stimulate sales, staff and customers Maintain…
Job Summary Duties: Support the kitchen management team to ensure that the kitchen is ready for service before the beginning of each shift Stay up to date with changes in policies, ways of working and standards in the industry Responsible…
Job Summary Duties: Greet all guests warmly and professionally Provide friendly, courteous, and professional service at all times. Understand the sequence of service and anticipate guest needs. Be fully aware of your table allocations, dietary requirements, allergies and special requests…
Job Summary Duties: Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake up calls, dining reservations, local…
Job Summary Duties: Prepare alcohol or non alcohol beverages for bar and restaurant patrons. Interact with customers, take orders and serve drinks and snacks. Assess customers’ needs and preferences and make recommendations. Mix ingredients to prepare cocktails. Plan and present…
Job Summary Duties: Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area. Engage with guests providing information related to the estate, the facilities & experiences. Conduct estate tours with guests. Operate telephone and…
Job Summary Responsibilities: Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with…
Job Summary Duties: Oversee daily operations, including but not limited to staff management, inventory control, and customer service. Ensure compliance with company policies, procedures, and food safety standards always. Train and motivate staff members to deliver high quality service and…
Job Summary Duties: Responsible for mentoring and leading the kitchen team Coaching & mentoring and training junior staff Daily meal planning Producing innovative dining experiences Quality control Continually maintain highest standards of hygiene Regular updates of menus and food offering…
Job Summary Duties: Oversee the daily production of desserts, pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards. Demonstrate the ability to handle baking volumes during peak periods, efficiently meeting the demands of guests. Ensure a…
Job Summary Duties: Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of…
Job Summary Hotel & Resort in Central Drakensberg is looking for an Assistant General Manager to support the business by providing assistance to the General Manager across all operations & service departments and to deputise for the General Manager during…
Job Summary Duties: Ensure a smooth running of lunch and dinner service Overseeing reservations and assigning tables to groups and table bookings accordingly Answer phones as promptly as possible in a courteous professional manner Making bar & restaurant reservations via…
Job Summary FOH: Duties: Guest relations and hosting General back office assistance such as invoicing (PAN Hospitality System), bar books, welcome letters, goodnight notes, menus etc Hosting of breakfast, lunch and dinner Room checks Guest check in and check out…
Job Summary Housekeeping Manager: Checking guest rooms before guests’ arrival to ensure that everything is ready and that the housekeepers performed their duties satisfactory Daily overseeing of guest rooms, making sure it is clean and up to standard Personally checking…
Job Summary Duties: Ensure orders received are prepared and sent out timeously and to menu specifications Oversee your kitchen section in the absence of the Sous Chef Assist with preparation of all ingredients for hot kitchen and or cold kitchen…
Job Summary Duties: Develop relationships, with external suppliers to ensure the very best reputation within the industry Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return Ensure correct stock levels…
Job Summary Duties: Take charge of all maintenance activities, ensuring they are carried out efficiently and to the highest standards. Conduct regular inspections to identify areas requiring repair or enhancement within the hotel facilities. Perform routine maintenance tasks, including plumbing,…
Job Summary Duties: Managing all aspects of building upkeep, including mechanical, electrical, and plumbing systems, as well as HVAC systems. Optimizing space utilization, managing layouts, and ensuring efficient use of resources. Implementing and maintaining safety protocols, emergency procedures, and security…
Job Summary Duties: Caddy Management & Scheduling: Oversee and coordinate the daily roster and assignments of caddies. Match caddies with golfers based on availability, suitability, and player preference where possible. Maintain attendance records and caddy rotations to ensure fairness and…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and…
Job Summary Duties: Serving Drinks: Mixing and serving alcoholic and non alcoholic beverages, including cocktails, beer, wine, and other drinks, according to recipes and customer preferences. Customer Service: Interacting with customers, taking orders, providing recommendations, and ensuring a positive and…
Job Summary Duties: Prepare and design a wide variety of high quality pastries, desserts, and other baked goods for the restaurant menu. Develop new and exciting pastry and dessert options for seasonal menus and special events. Monitor food quality and…
Job Summary Duties: Secure, cost and present product to the agent / guest accurately, efficiently and timeously by creating inspirational luxury travel itineraries Build relationships with agents based on trust and support, knowing their business trends and guests needs Attending…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and…
Job Summary Duties: Ensure that the allocation of daily duties to kitchen staff is in line with operational requirements. Oversee all food preparations to ensure that company standards are met including the preparation of dietary requirements and that cross contamination…
Job Summary Duties: Support the outlet management in the day to day operation; being actively present in the operation and dealing with guests during peak mealtimes. Control and manage the operating equipment store, including the purchasing and issuing of operating…
Job Summary Duties: Implement and monitor policies, processes and standards to ensure an effective high quality housekeeping service is provided to guests and the operations team. Scheduling staff, delegating duties and managing outputs of the housekeeping team Implement and monitor…
Job Summary Duties: Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates/feedback Deal with and or escalate guest challenges/complaints Monitor guest feedback received at check out and…
Job Summary Duties: Ensure Profit centres run at stipulated Manage all beverage stock within the company. Handle all Beverage orders effectively. Review all food costs with the Head Chef and supply the General Manager with relevant information of shortfalls as…
Job Summary Duties: Front Office: Ensure smooth operation of the reception area Ensure guests are greeted, welcome drinks, checked in, assisted with their luggage, and shown to their rooms Ensure that guests activities are booked and that their requests are…
Job Summary Duties: Responsible for front desk administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform…
Job Summary Duties: Rapidly process incoming alerts and fragmented incident reports (medical, security, operational). Ask sharp, focused questions to understand what’s not being said. Determine the situation type, status, risk level, and what information is still missing. Build Situational Models.…
Job Summary Responsibilities: Preparing pastries, desserts and other baked goods Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high quality food and service. Keeping your area of the kitchen safe and…
Job Summary Duties: Managing the HOD team for the lodge in all operational, health and safety and staff welfare functions. Ensuring that the guest experience is of excellent quality and that guest’s expectations are met. Ensuring that all operational standards…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending…
Job Summary Duties: Overall maintenance of the lodge and all facilities, including the upkeep of buildings, fixtures, furniture, equipment, swimming pools, landscapes, and gardens. Ensuring a comprehensive preventative maintenance program for the lodge is implemented and ensuring that all essential…
Job Summary Responsibilities: Plated or set menu compilation and implementation to best support high end culinary experience for all our guests. Maintain or improve the established standards of food hygiene, cleaning, and food handling to ensure impeccable quality within the…
Job Summary Duties: Operational: Supervises adherence to the house rules and regulations and to the F&B policies and procedures. Maintains as much guest contact as possible and reasonable without being obtrusive. Remains alert to possible guests’ dissatisfaction and handles any…
Job Summary Duties: Provide oversight and guidance to the housekeeping team Daily handovers and briefings with housekeeping team Ensure hotel public areas are maintained and look impeccable Daily maintenance reporting and following up Staff rostering and leave planning Plans, prepares…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and…
Job Summary Duties: Serves as a key liaison between employees, management, and the broader HR function, ensuring consistent application of HR standards while fostering a positive and productive workplace culture. Ensure the recruitment of high calibre talent to drive a…
Job Summary Duties: Rapidly process incoming alerts and fragmented incident reports (medical, security, operational). Ask sharp, focused questions to understand what’s not being said. Determine the situation type, status, risk level, and what information is still missing. Build Situational Models.…
Job Summary Duties: Strategic & Operational Leadership: Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the group's vision and goals. Align operational goals with brand positioning, guest experience targets, and financial objectives. Lead cross…
Job Summary Duties: Develop and implement HR strategies and initiatives aligned with the overall business strategy. Oversee recruitment processes, from sourcing candidates to conducting interviews and making hiring decisions. Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance…
Job Summary Duties: Finance Administration: Ensure accurate completion of the month end workbooks (stocks and payroll). Ensure the correct and timeous completion of all weekly banking. Monitor and ensure that all payments received for advance deposits and guest payments are…
Job Summary Duties: Responsible for ensuring that operating equipment in the department is balanced and variances are accounted for. Guide and discipline staff in the department and rostering of staff. Check that the weekly planner is updated and ready for…
Job Summary Duties: Menu Development: Developing and implementing new menu items, creating specials, and ensuring the menu meets customer expectations. Quality Control: Maintaining high standards of food quality, consistency, and presentation. Food Preparation: Overseeing food preparation, ensuring proper techniques and…
Job Summary Duties: Develop and implement strategic marketing plans to drive business growth and increase brand awareness. Oversee social media marketing across all relevant platforms, ensuring consistent brand messaging and strong audience engagement. Lead and manage all aspects of digital…
Job Summary Duties: To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to work all sections Must be consistent in delivering exceptionally high quality meals in a fast paced…
Job Summary Duties:Oversee the daily production of pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards of a 5* property. Demonstrate the ability to handle baking volumes during peak periods, efficiently meeting the demands of guests.…
Job Summary Duties:Implement and monitor policies, processes and standards to ensure an effective high quality housekeeping service is provided to guests and the operations team. Scheduling staff, delegating duties and managing outputs of the housekeeping team Implement and monitor processes…
Job Summary Duties:Assist guests with making room reservations via phone, email, or in person. Check room availability and provide accurate information to guests. Inform guests about room rates, packages, and special offers. Maintain excellent relationships with operators and agents. Ensure…
Job Summary Duties:Sales (Domestic and International): Domestic & international business development, actively develop new relationships, to acquire business for the Field Guide College & Conservation Programme. Actively engaging in communication via email, phone calls and face to face meetings to…
Job Summary Duties:Ensure the preparation of all food items according to recipes and standards. Assist with deliveries. Complete daily checks of all mis en place to ensure freshness and quality standards. Maintain proper rotation of products. Knowledge of all menu…
Job Summary Duties:General Management: Manage all aspects of the Lodge. Manage the maintenance, look, aesthetics and functionality of game lodge assets. Maintain and ensure the good will of brand at property level. Ensure the developed set of the Lodge standards…
Job Summary Duties:Making reservations and preparing rate proposals. Ensure accurate records about guests bookings, payments, and any additional information that team members might need when interacting with a guest. Answer reservations calls Up selling, by informing guests of special packages,…
Job Summary Duties:Responsible for FOH duties and ensuring excellent guest relations Responsible for helping the restaurant meet service, sales, and profit objectives Supervising and directing associates in daily work activities Ensuring proper training of employees Maintaining good customer and public…
Job Summary Duties:In the absence of Front Office manager take charge of the operations of Front office Department. Ensures guests have a smooth running stay at the hotel. Act as the bridge between the front and the back office. Ensure…
Job Summary Duties:Lead all aspects of our business. You will deliver a high quality menu and motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurants revenue, profitability and quality goals. Ensure efficient a la Carte &…
Job Summary Lodge Manager:Assume full responsibility for the overall property operations. Meet with the General Manager as required and update on property operations. Be a key ambassador of the brand including hosting site inspections, communicating with the market and hosting…
Job Summary Duties:Responsible for all lodge operations and take initiative to solve all problems as they arise. Create and construct beautiful guest experiences such as bush dinners, gin stops and anything else that will add to the overall guest experience.…
Job Summary Duties:Creditors / debtors Financial reports Manage accounts payable and receivable Prepare invoices Manage financial records Process and file invoices, bills, and correspondence Assist with data entry and organization Identify discrepanciesRequirements:Grade 12 A formal qualification will be an advantage.…
Job Summary Duties:Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world class dining experience. Leadership & Team Development: Train, mentor, and inspire a high performance team that anticipates guest needs and embodies the ethos.…
Job Summary Duties:Overseeing the day to day operations of the restaurant, including managing the dining area, staff, and customer service. Leading and motivating a team of talented individuals, ensuring a harmonious work environment. Implementing and maintaining exceptional service standards, focusing…
Job Summary Duties:Ensure the efficient and profitable running of all F&B outlets by carefully planning, controlling and the coordinating of all relevant facets of agreed operational standards and procedures. Ensure that all guests receive consistent and satisfactory product and service…
Job Summary Duties:Food Preparation and Cooking: responsible for preparing food on their assigned station, including tasks like chopping vegetables, mixing sauces, and cooking entrees and side dishes. Following Recipes: adhere to established recipes and cooking techniques to ensure consistent quality…
Job Summary Duties:Overall maintenance of the lodge and all facilities, including the upkeep of buildings, fixtures, furniture, equipment, swimming pools, landscapes, and gardens. Ensuring a comprehensive preventative maintenance program for the lodge is implemented and ensuring that all essential equipment…
Job Summary Duties:Sales & Brand Growth:Develop and execute strategic sales & marketing plans to drive revenue and brand awareness. Strengthen & grow relationships with overseas agents, with a primary focus on the North American market. Coordinate, represent & follow up…
Job Summary Duties:Lead and manage a team of Function Chefs, ensuring effective rostering, supervision, staff development and training Oversee operations for 12 kitchens across multiple locations, ensuring high standards in food preparation, menu planning, and overall kitchen management. Oversee the…
Job Summary Duties:Oversee, manage and maintain all areas relating to maintenance, to ensure effective hotel operational requirements Plan, supervise and conduct the maintenance and service schedules of equipment and fleet of vehicles Work closely with the relevant Hotel Managers, Group…
Job Summary Duties:Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Ensure all guest orders are taken per SOPs, promoting menu…
Job Summary Duties:Ensure the efficient and profitable running of the kitchen under the leadership of the Head Chef. Versatile and able to work all sections Must be consistent in delivering exceptionally high quality meals in a fast paced environment. Being…
Job Summary Duties:Lead and manage the security team to ensure the safety and security of guests, staff, and property. Develop and implement comprehensive security policies and procedures to safeguard the complex. Conduct regular security assessments and audits to identify potential…
Job Summary Responsibilities:Prepare alcohol or non alcohol beverages for hotel, bar and restaurant patrons. Interact with customers, take orders and serve drinks and snacks. Assess customers needs and preferences and make recommendations. Mix and prepare ingredients for cocktails. Plan and…
Job Summary Duties:Culinary Leadership & Menu Development: Develop innovative and seasonal menus that cater to diverse client needs, including special dietary requirements. Ensure menus align with nutritional guidelines, particularly for school aged children or healthcare clients, where applicable. Maintain high…
Job Summary Duties:Preparing specific food items and meals. Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high quality food and service. Keeping your area of the kitchen safe and sanitary. Stocktaking…
Job Summary Duties:Procurement: Sourcing and Negotiation: Identifying suppliers, negotiating contracts, and securing the best prices and terms for goods and services. Purchase Order Management: Creating and managing purchase orders, ensuring accuracy and timely delivery. Supplier Relationship Management: Building and maintaining…
Job Summary Duties:To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to work all sections Must be consistent in delivering exceptionally high quality meals in a fast paced environment.…
Job Summary Duties:Ensure the efficient structuring of the modules to be covered in the course. Ensuring that students are aware of the daily activities and general schedule Update lectures / training material on a regular basis with Head Trainer. Conduct…
Job Summary Duties:Assist the chef in checking the staff timing, grooming, and personnel cleanliness. Does all the mise en place, preparation, cutting of meat, fish when the need arise, cooking and arranging of food as instructed. Coordinate activities of Commis,…
Job Summary Duties:Preparation of food in line with company standards Ensuring that the cleanliness and hygiene of the kitchen is of the highest standard Correct use and maintenance of kitchen equipment Maintaining fridges and stores to the highest hygiene and…
Job Summary Duties:Manage staff and the outlet operation on a day to day basis ensuring that Guest Service is in accordance with hotels standards Mise en place requirements are completed Operating Equipment is correctly managed to ensure sufficient stock and…
Job Summary Responsibilities:Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with linens,…
Job Summary Duties:Assist in preparing ingredients, washing vegetables, chopping, and carrying out basic cooking tasks as directed. Assist in managing inventory, ensuring sufficient supplies of ingredients are available and rotating stock to prevent waste. Maintain a clean and organized workspace,…
Job Summary Duties:Preparing ingredients, cooking dishes, and overseeing the preparation of food for service. Supervising kitchen staff, training new employees, and ensuring adherence to safety and sanitation standards. Collaborating with the Head Chef to develop menus, create recipes, and manage…