Craven Cottage CC
Job Summary Duties: Contribute to producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget. Assists to compiling an annual financial budget for the F&B department with the input of…
Job Summary Duties: Administrative Duties: Manage and maintain records of staff schedules, leave requests, and attendance logs Handle general correspondence, phone calls, and emails in a professional and timely manner Prepare and maintain reports including daily revenue summaries, petty cash…
Job Summary Duties: Develop and execute comprehensive marketing strategies tailored to each area of hospitality, including dining, accommodations, and spa services. Collaborate with cross functional teams to ensure alignment between marketing initiatives and overall business objectives. Manage digital marketing channels,…
Job Summary Duties: Handles incoming phone calls and online requests to book, modify, or cancel guest reservations. Keeps the reservation system organized, accurate, and up to date, identifying and correcting errors. Answers guest inquiries regarding availability, menu options, and other…
Job Summary Duties: Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately Managing all aspects of tours from quoting through to post tour file closure Ensuring your in country guest tours run smoothly and without error…
Job Summary Duties: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize guest satisfaction Respond efficiently and accurately to guest complaints Organize rosters and supervise shifts Ensure compliance with sanitation and safety regulations Engage with the…
Job Summary Duties: Ensure the efficient structuring of the modules to be covered in the course. Ensuring that students are aware of the daily activities and general schedule Update lectures / training material on a regular basis with Head Trainer.…
Job Summary Duties: Assist in organising and coordinating daily kitchen operations. Support in supervising and training kitchen staff. Manage stock control and inventory levels. Ensure supplies and equipment are adequately maintained. Contribute to the implementation of effective operational procedures to…
Job Summary Duties: Support the outlet management in the day to day operation; being actively present in the operation and dealing with guests during peak mealtimes. Control and manage the operating equipment store, including the purchasing and issuing of operating…
Job Summary Duties: Guest Greeting & Welcome: Greet guests warmly upon arrival, provide a friendly first impression, and direct them to the host stand or waiting area. Reservations & Seating: Manage the reservation system, accurately record walk ins, and assign…
Job Summary Duties: Ensure satisfaction and comfort of each guest. Greet all guests and assist them with check in and check out. Process accurate payment for guest accounts Maintain a positive attitude and friendly demeanour. Respond to all guest questions…
Job Summary Duties: Oversee culinary operations across properties or departments. Develop and implement food strategies and SOPs. Mentor Head Chefs and Sous Chefs. Monitor quality, cost control, and guest satisfaction. Represent the culinary team in executive meetings. Control and direct…
Job Summary Duties: Design and deliver innovative, seasonal menus showcasing the best of local and sustainable produce. Lead, mentor, and inspire a small, passionate kitchen team. Collaborate closely with hotel leadership to create memorable guest experiences. Uphold the highest standards…
Job Summary Duties: Provide play based early education for young kids in a remote reserve setting. Design and grow a nature based micro school Develop and deliver daily learning activities, routines, and developmental goals from scratch. Requirements: Early Childhood Development…
Job Summary Duties: Greeting members, coordinating services and concierge requests, managing lounge areas and offering personal services Greeting members, escorting them and proactively assisting with a wide range of personal requests. Maintaining the club lounge, preparing and serving refreshments and…
Job Summary Duties: Develop and manage client relationships Convert enquires into bookings Promote properties Achieve sales targets through calls & sales trips Building and maintaining relationships with existing and new clients, including corporate, leisure, and specialized travel groups. Driving sales…
Job Summary Duties: Events: Plan Year Calendar (Major Events & Minor Restaurant Observances) Plan any Bridal shows during the year Establish dates and block on Apex Request rates for event packages from reservations Check marketing collateral received by Head office,…
Job Summary Responsibilities: Oversee the daily production of pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards of our 5* restaurant. Demonstrate the ability to handle large baking volumes during peak periods, efficiently meeting the demands…
Job Summary Duties: Create and modify menus: develop and adapt menus, considering seasonal ingredients, dietary restrictions, and customer preferences. Develop and implement new recipes: responsible for creating new dishes and incorporating them into the menu, ensuring consistency and quality. Set…
Job Summary Duties: Develop and manage client relationships Convert enquires into bookings Promote properties Achieve sales targets through calls & sales trips Building and maintaining relationships with existing and new clients, including corporate, leisure, and specialized travel groups. Driving sales…
Job Summary Responsibilities: Guest satisfaction on all aspects of food & beverage service Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately. Achievement of budgets and cost controls without negatively impacting the…
Job Summary Duties: Develop and manage client relationships with travel agents and DMC’s specialising in East Africa Luxury Travel Create and implement sales strategies to increase group bookings for Serengeti & Zanzibar properties Conduct regular sales calls and presentations to…
Job Summary Duties: Drive room sales through leisure DMC’s and Travel Agents, focusing on both existing and new markets Understand business strategies, set and review sales gaols and implement aligned action plans Conduct daily sales calls, site visits and FAM…
Job Summary Duties: Responsible for FOH duties and ensuring excellent guest relations Responsible for helping the restaurant meet service, sales, and profit objectives Supervising and directing associates in daily work activities Ensuring proper training of employees Maintaining good customer and…
Job Summary Maintenance: Duties: Perform routine emergency maintenance tasks Diagnose and repair air equipment efficiently. Conduct fault finding and troubleshooting for technical and mechanical issues Maintain and repair infrastructure Ensure all work adheres to safety and quality standards, prioritizing guest…
Job Summary Duties: Travel Coordination & Planning: Design and sell bespoke, tailor made itineraries for guests, including flights, transfers, and accommodation with Collection properties and independent lodges / hotels. Pro actively engage with prospective guests to convert enquiries into confirmed…
Job Summary Duties: Administrative Duties: Manage and maintain records of staff schedules, leave requests, and attendance logs Handle general correspondence, phone calls, and emails in a professional and timely manner Prepare and maintain reports including daily revenue summaries, petty cash…
Job Summary Duties: Welcome guests to the venue Handling the reservations book Escort guests to assigned dining or bar areas Provide menus and announce waiter / waitress name Create a floor plan for both lunch and dinner Check with senior…
Job Summary Responsibilities: Plated or set menu compilation and implementation to best support high end culinary experience for all our guests. Maintain or improve the established standards of food hygiene, cleaning, and food handling to ensure impeccable quality within the…
Job Summary Duties: Quality of security, incident and risk investigations Efficient service delivery to promote guest satisfaction Supervision of security operations and security teams Employees to receive on going emergency training (drills) in safety and evacuations Implementation of processes, policies,…
Job Summary Main Duties: Do monthly vulnerability scans on all IT infrastructure equipment and resolve any issues which might occur. Propose upgrades as it become necessary due to equipment which become vulnerable. Making sure that Office 365 Cloud Services are…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and…
Job Summary Duties: Assumes full responsibility alongside the Executive chef for kitchen operations. Oversee daily operations, providing a proactive work environment to team members. Ensure superior service and compliance with quality and operational standards and pro actively planning as appropriate.…
Job Summary Duties: Welcome guests to the venue Handling the reservations book Escort guests to assigned dining or bar areas Provide menus and announce waiter / waitress name Create a floor plan for both lunch and dinner Check with senior…
Job Summary Duties: Assist the senior chefs in all kitchen duties. Ensuring that mise en place & food preparation and cooking is done on time and to lodge standards Food presentation is done to lodge standards and according to instructions.…
Job Summary Duties: Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with…
Job Summary Duties: Sales development Start to finish luxury market bookings focussed on East Africa Ensuring that all booking issues are resolved, managing all the changes and adding any developments to the booking to ensure that the client’s trip is…
Job Summary Duties: Planning, organizing, and developing the working plan Establishing deadlines, and monitoring progress while identifying and resolving issues that may arise. Creating and implementing maintenance procedures as required. Ensuring maintenance of all machinery as per its working standards…
Job Summary Duties: Manages all day to day operations of the pastry and bakery section of the kitchen. Coordinates activities of Commis Chefs engaged in confectionary reparation. Inspecting raw materials before use and record observations on the checklist. Supervise and…
Job Summary Duties: Food Preparation and Cooking: responsible for preparing food on their assigned station, including tasks like chopping vegetables, mixing sauces, and cooking entrees and side dishes. Following Recipes: adhere to established recipes and cooking techniques to ensure consistent…
Job Summary Duties: Operational Excellence: Supervise and support the smooth running of daily restaurant operations. Open and close shifts in accordance with standard operating procedures. Monitor and maintain service standards to exceed guest expectations. Collaborate with the kitchen team to…
Job Summary Duties: Ensure orders received are prepared and sent out timeously and to menu specifications Oversee your kitchen section in the absence of the Sous Chef Assist with preparation of all ingredients for hot kitchen and or cold kitchen…
Job Summary Duties: Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes. Create new and exciting desserts to renew our menus and engage the interest of customers. Decorate pastries using different…
Job Summary Duties: Welcoming guests, assisting with seating arrangements, and addressing special requests or concerns. Recruiting, training, and supervising waitstaff, hosts, and other support personnel to maintain service standards. Managing the reservation system, confirming bookings, and optimizing table turnover. Ensuring…
Job Summary Duties: Social Media Strategy & Planning: Develop and execute a comprehensive social media strategy aligned with the brand’s identity, goals, and target audience. Plan and maintain a content calendar for all social media platforms, ensuring consistency and relevance.…
Job Summary Duties: Create and modify menus: develop and adapt menus, considering seasonal ingredients, dietary restrictions, and customer preferences. Develop and implement new recipes: responsible for creating new dishes and incorporating them into the menu, ensuring consistency and quality. Set…
Job Summary Duties: Preparing pastries, desserts and other baked goods Following directions provided by the head chef. Collaborating with the rest of the culinary team to ensure high quality food and service. Keeping your area of the kitchen safe and…
Job Summary Duties: Brand Identity & Visual Strategy: Develop and maintain a cohesive visual identity that aligns with the company’s branding and positioning. Ensure that all design elements, colour schemes, typography, and imagery reflect the luxury, wellness, and skincare aesthetics.…
Job Summary Duties: Oversee daily operations of the restaurant, bar and other F&B outlets, including service, staffing and inventory management. Recruiting and training of staff. Collaborating with chefs to create and update menus, ensuring they align with customer preferences and…
Job Summary Duties: Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with…
Job Summary Duties: Serving of beverages to guests in line with the brand Standards of Excellence. Carrying out assigned tasks effectively and efficiently. Ensuring that the guest and service areas of the bar area is always kept clean and tidy.…
Job Summary Duties: Manage overall guest service experience, ensuring that high standards are maintained Provide full service functionality to guests; ensuring you are present for all mealtimes Be accountable for all service related stock consumption and stock takes, including service…
Job Summary Duties: Client Interaction: Handling initial inquiries, understanding client needs and preferences, and providing expert travel advice. Itinerary Planning: Designing customized travel itineraries, including flights, accommodations, transportation, and activities, often within the region Booking and Reservations: Making travel and…
Job Summary Duties: Oversees and supervises kitchen staff as required. Cooking and training on menus. Assists with menu planning, inventory, and management of supplies. Ensures that food is of high quality, and that the kitchen is in good condition. Keeps…
Job Summary Duties: Energetic & proactive with a well developed concept of the importance of providing world class guest experience Ability to share information, teach and inspire others Strong people skills Ability to work under pressure and tight deadlines Experience…
Job Summary Duties: To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef. Versatile and able to work all sections Must be consistent in delivering exceptionally high quality meals in a fast paced…
Job Summary Duties: Oversees and supervises pastry staff as required. Preparing, cooking, and presenting high quality pastry dishes within the speciality section. Responsible for creating an exceptional culinary experience for the guests through preparation, cooking and food presentation. Ensure that…
Job Summary Duties: Lead, motivate, and develop the F&B team, fostering a culture of excellence and teamwork. Oversee all F&B outlets, including the restaurant, bar, and event spaces, ensuring seamless day to day operations. Uphold and exceed guest expectations, ensuring…
Job Summary Duties: Support the Head Chef in the daily operations of the kitchen Always keep work area in hygienic conditions according to the rules set by the Head Chef Control food stock and food cost within the kitchen Assist…
Job Summary Duties: Manage staff and the Bar on a day to day basis ensuring that guest service is in accordance with hotel standards Ensure that all mise en place requirements are completed Ensuring that equipment is correctly managed Ensure…
Job Summary Duties: Ensuring the overall standards required for Bar and Service are met Supervising all Bar and Butler duties to ensure quality standards are met Overseeing stock, managing ordering, deliveries, and invoicing Meeting health and safety protocols Ensuring we…
Job Summary Duties: Managing the HOD team Ensuring that the guest experience is of excellent quality and that guest’s expectations are met. Ensuring that all operational standards are met across the board. Ensuring that the lodge is maintained as per…
Job Summary Duties: Sales Strategy & Execution: Develop and implement a robust F&B sales strategy. Pursue and close sales leads from high value sources: corporates, event planners, embassies, HNIs, lifestyle brands. Proactively grow the restaurant’s customer base and event bookings…
Job Summary Duties: Sales & Revenue Growth: Design and implement sales strategies to increase occupancy, drive bookings, and grow overall revenue Secure and manage strategic partnerships with corporates, event planners, travel agencies, relocation firms, international organizations, and high net worth…
Job Summary Duties: Oversee all aspects of restaurant operations, ensuring efficiency, quality and profitability. Lead, train, and manage FOH and BOH staff to maintain high standards of service and professionalism. Create staff schedules and oversee daily staffing needs. Monitor guest…
Job Summary Duties: Team Leadership: Provide direction and oversight to the housekeeping team. Operational Objectives: Implement and achieve daily service goals. Communication: Conduct daily handovers and briefings to ensure smooth operations. Quality Assurance: Maintain high standards for public areas and…
Job Summary Duties: Oversee and manage all front of house operations, ensuring a seamless and welcoming experience for every guest Lead, train, schedule, and inspire FOH staff to uphold the highest standards of service and professionalism Act as the primary…
Job Summary Duties: To supervise a variety of personnel actions and direct a workforce to ensure the facility is maintained in a clean and orderly manner Flexibility to adjust to changing schedules. Some knowledge of techniques and crafts involved in…
Job Summary Duties: Greet guests, present menus, take orders, and deliver food and beverages promptly and courteously. Ensure the cleanliness of the poolside service areas, including clearing tables, removing trash, and keeping the area organized. Attentive to guest needs, respond…
Job Summary Duties: Lead and supervise kitchen staff to ensure smooth and efficient service Maintain exceptional standards for food quality, consistency, and presentation Support with scheduling, training, and performance management of kitchen team members Monitor portion control, reduce waste, and…
Job Summary Duties: Reservations and Marketing related work. Admin related work (capturing expenses and income, assisting with guest check out and check in etc). Hosting of guests and closing up after shift (rotational basis). Oversee a Housekeeping team of 3…
Job Summary Duties: Lead Generation & Pipeline Development: Identify and reach out to potential corporate clients, initiating meaningful conversations that convert. Generate, qualify, and follow up on leads through networking, referrals, cold outreach, and inbound requests. Maintain a dynamic pipeline…
Job Summary Duties: Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of…
Job Summary Duties: Develop the marketing strategy and ensure a consistent image is being portrayed Be proactive in developing publicity opportunities and effectively dealing with media Create ongoing in house promotions and activities to stimulate sales, staff and customers Maintain…
Job Summary Duties: Support the kitchen management team to ensure that the kitchen is ready for service before the beginning of each shift Stay up to date with changes in policies, ways of working and standards in the industry Responsible…
Job Summary Duties: Greet all guests warmly and professionally Provide friendly, courteous, and professional service at all times. Understand the sequence of service and anticipate guest needs. Be fully aware of your table allocations, dietary requirements, allergies and special requests…
Job Summary Duties: Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake up calls, dining reservations, local…
Job Summary Duties: Prepare alcohol or non alcohol beverages for bar and restaurant patrons. Interact with customers, take orders and serve drinks and snacks. Assess customers’ needs and preferences and make recommendations. Mix ingredients to prepare cocktails. Plan and present…
Job Summary Duties: Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area. Engage with guests providing information related to the estate, the facilities & experiences. Conduct estate tours with guests. Operate telephone and…
Job Summary Responsibilities: Greet guests at assigned tables & ensure each guest has received a menu and wine list Know all items on the menu & the basic ingredients and method of preparation of each Ensure tables are set with…
Job Summary Duties: Oversee daily operations, including but not limited to staff management, inventory control, and customer service. Ensure compliance with company policies, procedures, and food safety standards always. Train and motivate staff members to deliver high quality service and…
Job Summary Duties: Responsible for mentoring and leading the kitchen team Coaching & mentoring and training junior staff Daily meal planning Producing innovative dining experiences Quality control Continually maintain highest standards of hygiene Regular updates of menus and food offering…
Job Summary Duties: Oversee the daily production of desserts, pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards. Demonstrate the ability to handle baking volumes during peak periods, efficiently meeting the demands of guests. Ensure a…
Job Summary Duties: Plan and organise daily menus. Assist with issues for staff. Ensure fridges and freezers are well kept and packed. Check that temperature log sheets are filled in by junior staff. Oversee kitchen stewards and all aspects of…
Job Summary Hotel & Resort in Central Drakensberg is looking for an Assistant General Manager to support the business by providing assistance to the General Manager across all operations & service departments and to deputise for the General Manager during…
Job Summary Duties: Ensure a smooth running of lunch and dinner service Overseeing reservations and assigning tables to groups and table bookings accordingly Answer phones as promptly as possible in a courteous professional manner Making bar & restaurant reservations via…
Job Summary FOH: Duties: Guest relations and hosting General back office assistance such as invoicing (PAN Hospitality System), bar books, welcome letters, goodnight notes, menus etc Hosting of breakfast, lunch and dinner Room checks Guest check in and check out…
Job Summary Housekeeping Manager: Checking guest rooms before guests’ arrival to ensure that everything is ready and that the housekeepers performed their duties satisfactory Daily overseeing of guest rooms, making sure it is clean and up to standard Personally checking…
Job Summary Duties: Ensure orders received are prepared and sent out timeously and to menu specifications Oversee your kitchen section in the absence of the Sous Chef Assist with preparation of all ingredients for hot kitchen and or cold kitchen…
Job Summary Duties: Develop relationships, with external suppliers to ensure the very best reputation within the industry Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return Ensure correct stock levels…
Job Summary Duties: Take charge of all maintenance activities, ensuring they are carried out efficiently and to the highest standards. Conduct regular inspections to identify areas requiring repair or enhancement within the hotel facilities. Perform routine maintenance tasks, including plumbing,…
Job Summary Duties: Managing all aspects of building upkeep, including mechanical, electrical, and plumbing systems, as well as HVAC systems. Optimizing space utilization, managing layouts, and ensuring efficient use of resources. Implementing and maintaining safety protocols, emergency procedures, and security…
Job Summary Duties: Caddy Management & Scheduling: Oversee and coordinate the daily roster and assignments of caddies. Match caddies with golfers based on availability, suitability, and player preference where possible. Maintain attendance records and caddy rotations to ensure fairness and…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and…
Job Summary Duties: Serving Drinks: Mixing and serving alcoholic and non alcoholic beverages, including cocktails, beer, wine, and other drinks, according to recipes and customer preferences. Customer Service: Interacting with customers, taking orders, providing recommendations, and ensuring a positive and…
Job Summary Duties: Prepare and design a wide variety of high quality pastries, desserts, and other baked goods for the restaurant menu. Develop new and exciting pastry and dessert options for seasonal menus and special events. Monitor food quality and…
Job Summary Duties: Secure, cost and present product to the agent / guest accurately, efficiently and timeously by creating inspirational luxury travel itineraries Build relationships with agents based on trust and support, knowing their business trends and guests needs Attending…
Job Summary Duties: Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication and excellent service delivery to agents at all times. Build relationships with agents based on trust and…
Job Summary Duties: Ensure that the allocation of daily duties to kitchen staff is in line with operational requirements. Oversee all food preparations to ensure that company standards are met including the preparation of dietary requirements and that cross contamination…
Job Summary Duties: Support the outlet management in the day to day operation; being actively present in the operation and dealing with guests during peak mealtimes. Control and manage the operating equipment store, including the purchasing and issuing of operating…