Job Description

Job Summary Duties:
Events:
Plan Year Calendar (Major Events & Minor Restaurant Observances)
Plan any Bridal shows during the year
Establish dates and block on Apex
Request rates for event packages from reservations
Check marketing collateral received by Head office, request changes if needed
Request menu from kitchen, check menu and request changes if needed
Schedule / post event on social media channels
Schedule follow up post boosts
Check bookings for event
Plan / order decor, tablescapes, configuration, live entertainment, kids entertainment and refreshments
Prepare stationary for event
Programme menu price on PlusCentral
On event day ensure decor is available, make centrepieces if needed.
Assist with setup to ensure the event matches the vision
Ensure Operations have the correct and updated booking sheet for the events
Post on social media during the event or immediately after
Arrange break down instruction with the manager on duty
Day after do decor count and ensure all rented items are present
Return decor to supplier/company
Social Media:
Manage all Social Media Platforms (posting, answering enquiries, scheduling posts, create events)
Check Apex and plan for all guest experiences during the week/weekend
Check daily birthday mentions, anniversary mentions, romantic turndowns
Check Sunday lunch and daily check ins for major events
Monitor stationary levels and order if needed
Check marketing stock levels and order
Purchase marketing stock
Prepare game drive snack packs when ordered
Prepare any special gifts/platters etc requested by function organizers or conference organizers
Design all inhouse specials
Design and print daily menus
Print all function directional signages
Print wedding directional signages to venues
Order all outdoor signages
Redesign and update all portfolios: weddings, conference, banqueting, guest experiences, activity info sheets, supplier sheets etc
Submit database updates to head
Order main gate flags
Print marketing material and daily operating information for front office and other departments
Prepare minutes for Directors Meetings monthly
Attend Directors' & Marketing Meetings
Attend weekly function sheet meetings
Make Gift Vouchers as requested
Interact with guests during meals or around the property
Monitor and reply to guest reviews online
Provide general admin assistance to all departments
Assist at Conference centre if needed
Monitor website and inform head office or changes needed
Take Sunday Lunch Bookings and payments
Do follow up after event calls for Sunday lunch
Requirements:
Grade 12
A formal qualification will be an advantage
At least 2+ years' experience in events or social media / PR
Excellent communication, organizational and administrative skills
Craven Cottage CC
Recruiter

Skills Required