Data Management & Financial Oversight: + Coordinate data generation, review data accuracy, ensure timely invoicing, secure approvals, and follow up on payments.…
Set strategic direction and manages overall delivery of forecasting, scheduling, and operational metrics of the accounts within the location. Work with key…
First level manager responsible for the performance, coaching, and development of a team of agents . Tasks Monitor agent performance in real…
Summary The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is…
Essential Functions/Core Responsibilities Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention Ensures program…
Operations Location Cape Town, South Africa Language English Summary The Operations Manager II is responsible for coaching and supervising a group of…
Join Us Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…
Join Us Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…
Purpose of the Job The Medirite Western Cape region is looking for an Area Manager to join its dedicated team! The Area…
The Medirite Western Cape region is looking for an Area Manager to join its dedicated team! The Area Manager is responsible for…
Primary role would include monitoring and analyzing real time data along with daily communications with both operations and client. This person will…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Must be based in Cape Town. About Midnite Midnite is a next generation betting platform that is built for today's fandom. We…
Role: WFM Assistant Manager Department: WFM Location: Cape Town Job Type: Office Based Hours: US Hours Job Overview: We are seeking a…
Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center to…
Job Overview: We are seeking a highly analytical and detail oriented MI Analyst to join our team at Teleperformance SA. The successful…
Job description An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the…
As a Real Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,…