DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small…
Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients…
Role Overview: The Assistant Operations Manager will play a key role in supporting the continued growth and operational success of the campaign.…
Function Overview: As a Contact Centre Planner, your primary responsibility will be to ensure optimal resource utilization and operational efficiency within our…
What being part of the Sigma Family means for you: Universal Control Lead UK BPO As the Universal Control Lead, you will…
To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the…
Job Summary: The Real Time Analyst is responsible for monitoring and analyzing real me contact center performance to ensure service level targets…
Experience in IT development or implementation/consulting in the software or Internet industries Experience in Contact Center Technologies/CCaaS, or building integrations across WFM,…
Job DescriptionWorkforce SupervisorThe workforce management supervisor is responsible for the daily operational oversight of a workforce management team. The workforce management supervisor…
What being part of the Sigma Family means for you:Universal Control Lead UK BPOAs the Universal Control Lead, you will lead and…