Tenacity Financial Services

To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful…

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results driven Collections Agent to join our team. If you are passionate about helping customers…

The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. Main Activities: Outbound SLA and work queues Servicing outbound calls effectively Achieve daily collections targets and monthly…

JOB PURPOSE The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. Inbound and Outbound SLA and work queues Dealing with both inbound and outbound calls within…

Tenacity would like to invite suitable candidates to apply for Collections Agent position. The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. Main Activities: Dealing with…

MAIN PURPOSE OF THE JOB: To ensure that all legal documentation is updated and processed timeously. To analyse the accounts before initiating debtor contact and examine the historical data, evaluate the collection efforts that were tried in the past. KEY…

MAIN PURPOSE OF THE JOB: To maintain the quality assurance processes within the Call Centre to ensure that all areas of quality are monitored including methods representing the brand via email, fax and telephone communication To attend quality assurance calibration…