Concentrix
Training & Quality Location Cape Town, South Africa Job Title: BPO Quality Manager Job Description The Manager II, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos.…
Job Title: BPO Quality Manager Job Description The Manager II, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who…
Customer Service and Support Location Cape Town, South Africa Job Title: Chat Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting…
Customer Service and Support Location Cape Town, South Africa Job Title: Technical Support Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in This…
Job Title: Technical Support Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in This is an exciting role for someone passionate about creating…
Job Title: Chat Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer…
Human Resources Location Cape Town, South Africa Job Title: High Volume / Bulk Call Centre Recruiter (BPO Essential) Job Description The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively…
Job Title: High Volume / Bulk Call Centre Recruiter (BPO Essential) Job Description The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is…
Job Title: Senior Operations Manager Job Description The Senior Operations Manager is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and…
Job Title: Customer Service Associate Job Description Was Accounting, Maths or Computer Literacy your favorite subjects in Matric? If you've ever solved a technical software issue or precisely directed a lost friend to where you are then this Customer Support…
Customer Service and Support Location Cape Town, South Africa Job Title: Customer Service Associate Job Description Was Accounting, Maths or Computer Literacy your favorite subjects in Matric? If you’ve ever solved a technical software issue or precisely directed a lost…
Customer Service and Support Location Durban, South Africa Job Title: Senior Operations Manager Job Description The Senior Operations Manager is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and…
Job Title: Customer Service Associate Job Description Was Accounting, Maths or Computer Literacy your favorite subjects in Matric? If you’ve ever solved a technical software issue or precisely directed a lost friend to where you are then this Customer Support…
Job Title: Senior Operations Manager Job Description The Senior Operations Manager is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and…
Customer Service and Support Location Cape Town, South Africa Job Title: Retention Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Sales/Service industry? Now is your time to shine with Concentrix in this exciting…
Customer Service and Support Location Cape Town, South Africa Job Title: Collections Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting…
Job Title: Collections Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer…
Job Title: Retention Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Sales/Service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer…
Job Title: Collections Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer…
Job Title: Retention Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Sales/Service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer…
Job Title: Sr. Administrative Assistant II Job Description Join our dynamic team at Concentrix as a Senior Administration Assistant. We are seeking a proactive and detail oriented professional to support our business operations. Key Responsibilities: Prepare complex business presentation documents…
Real Estate Location Cape Town, South Africa Job Title: Sr. Administrative Assistant II Job Description Join our dynamic team at Concentrix as a Senior Administration Assistant. We are seeking a proactive and detail oriented professional to support our business operations.…
Job Title: Sr. Administrative Assistant II Job Description Join our dynamic team at Concentrix as a Senior Administration Assistant. We are seeking a proactive and detail oriented professional to support our business operations. Key Responsibilities: Prepare complex business presentation documents…
Job Title: Customer Services Advisor Job Description Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…
Customer Service and Support Location Cape Town, South Africa Job Title: Customer Services Advisor Job Description Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix…
Job Title: Customer Services Advisor Job Description Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…
Customer Service and Support Location Durban, South Africa Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing…
Customer Service and Support Location Johannesburg, South Africa Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing…
Customer Service and Support Location Cape Town, South Africa Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to…
Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing business performance for our clients. We are committed…
Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing business performance for our clients. We are committed…
Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing business performance for our clients. We are committed…
Job Title: Operations Director Job Description Join Our Team as an Operations Director at Concentrix! About Concentrix: Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing business performance for our clients. We are committed…
Customer Service and Support Location Cape Town, South Africa Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are…
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core…
Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a…
Customer Service and Support Location Cape Town, South Africa Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this…
Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a…
Customer Service and Support Location Cape Town, South Africa Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are…
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core…
Customer Service and Support Location Cape Town, South Africa Job Title: Continuous Improvement Manager Job Description We’re looking for a highly motivated Continuous Improvement Manager to join our dynamic team. You’ll play a vital role in identifying and delivering service…
Job Title: Continuous Improvement Manager Job Description We’re looking for a highly motivated Continuous Improvement Manager to join our dynamic team. You’ll play a vital role in identifying and delivering service improvement activities and embed a culture of improvement to…
Customer Service and Support Location Cape Town, South Africa Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this…
Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a…
Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a…
Training & Quality Location Cape Town, South Africa Job Title: Trainer ll Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of…
Job Title: Trainer ll Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with…
Operations Location Cape Town, South Africa Job Title: Reputation Manager Job Description The Reputation Manager is responsible for monitoring and improving how our company is viewed by others, managing online reviews and feedback, and developing strategies to improve the company’s…
Job Title: Reputation Manager Job Description The Reputation Manager is responsible for monitoring and improving how our company is viewed by others, managing online reviews and feedback, and developing strategies to improve the company’s overall reputation. The ideal candidate will…
Customer Service and Support Location Cape Town, South Africa Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are…
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core…
Human Resources Location Cape Town, South Africa Job Title: Psychological Health and Wellbeing Professional (Virtual Counsellor) Job Description Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for…
Job Title: Psychological Health and Wellbeing Professional (Virtual Counsellor) Job Description Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our…
Job Title: Real Time Management Associate Job Description To keep a live dialogue going with the Bridge amongst other relevant sources to ensure the contact centre site is operating consistently in line with operational and client targets, and to be…
Job Title: Facilities Manager Job Description Facilities manager for the Umhlanga Durban sites responsible for the day to day running of the sites located in this area supporting the Failites officers on site, Accountable for physical security, Site compliance, Maintenance…
Marketing & Communications Location Cape Town, South Africa Job Title: Insights Analyst Job Description To support the development and implementation of service insights across strategic client accounts, with a strong focus on turning data into practical and quantifiable solutions. This…
Customer Service and Support Location Durban, South Africa Job Title: Operations Manager Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement…
Job Title: Operations Manager Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Essential Functions/Core Responsibilities Analyze…
Job Title: Insights Analyst Job Description To support the development and implementation of service insights across strategic client accounts, with a strong focus on turning data into practical and quantifiable solutions. This role plays a critical part in differentiating the…
Real Estate Location Durban, South Africa Job Title: Facilities Manager Job Description Facilities manager for the Umhlanga Durban sites responsible for the day to day running of the sites located in this area supporting the Failites officers on site, Accountable…
Job Title: Facilities Manager Job Description Facilities manager for the Umhlanga Durban sites responsible for the day to day running of the sites located in this area supporting the Failites officers on site, Accountable for physical security, Site compliance, Maintenance…
Workforce Management (WFM) Location Cape Town, South Africa Job Title: Real Time Management Associate Job Description To keep a live dialogue going with the Bridge amongst other relevant sources to ensure the contact centre site is operating consistently in line…
Job Title: Real Time Management Associate Job Description To keep a live dialogue going with the Bridge amongst other relevant sources to ensure the contact centre site is operating consistently in line with operational and client targets, and to be…
Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a…
Job Title: Customer Service Advisor Job Description Experience the power of a game changing career Are you a people oriented individual with a passion for assisting others? We are seeking a Customer Service Representative to join our dynamic team of…
Customer Service and Support Location Durban, South Africa Job Title: Customer Service Advisor Job Description Experience the power of a game changing career Are you a people oriented individual with a passion for assisting others? We are seeking a Customer…
Customer Service and Support Location Cape Town, South Africa Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this…
Job Title: Customer Service Advisor Job Description Experience the power of a game changing career Are you a people oriented individual with a passion for assisting others? We are seeking a Customer Service Representative to join our dynamic team of…
Job Title: Customer Service Advisor Job Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a…
Job Title: IT Desktop Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution focused,…
Job Title: IT Desktop Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution focused,…
Job Title: Training Manager Job Description The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental…
Information Technology Location Cape Town, South Africa Job Title: IT Desktop Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today…
Information Technology Location Cape Town, South Africa Job Title: IT Desktop Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today…
Job Title: IT Desktop Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Job Title: IT Desktop Support Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Training & Quality Location Cape Town, South Africa Job Title: Quality Manager Job Description This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality…
Training & Quality Location Cape Town, South Africa Job Title: Senior Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and…
Job Title: Quality Manager Job Description This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level…
Job Title: Senior Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists…
Information Technology Location Cape Town, South Africa Job Title: Server Engineer II (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today…
Training & Quality Location Cape Town, South Africa Job Title: Trainer Job Description The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client…
Information Technology Location South Africa Job Title: Server Engineer II (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into…
Customer Service and Support Location Cape Town, South Africa Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are…
Job Title: Server Engineer II (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Job Title: Trainer Job Description The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best…
Job Title: Server Engineer II (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Job Title: Server Engineer II (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core…
Human Resources Location Cape Town, South Africa Job Title: People Advisor Job Description The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment…
Job Title: People Advisor Job Description The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business…
Job Title: Head of Facilities Job Description The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of Real Estate management, including maintenance, safety, security, Transport, and environmental compliance. Your role will be critical in ensuring that our…
Job Title: Head of Facilities Job Description The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of Real Estate management, including maintenance, safety, security, Transport, and environmental compliance. Your role will be critical in ensuring that our…
Real Estate Location Cape Town, South Africa Job Title: Head of Facilities Job Description The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of Real Estate management, including maintenance, safety, security, Transport, and environmental compliance. Your role…
Real Estate Location Durban, South Africa Job Title: Head of Facilities Job Description The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of Real Estate management, including maintenance, safety, security, Transport, and environmental compliance. Your role will…
Job Title: Head of Facilities Job Description The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of Real Estate management, including maintenance, safety, security, Transport, and environmental compliance. Your role will be critical in ensuring that our…
Job Title: Head of Facilities Job Description The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of Real Estate management, including maintenance, safety, security, Transport, and environmental compliance. Your role will be critical in ensuring that our…
Job Title: Senior Operations Manager (UK Market Telco Sales / Retentions) Job Description The Senior Operations Manager is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client…
Training & Quality Location Cape Town, South Africa Job Title: Senior Quality Analyst Job Description Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements…
Job Title: Senior Quality Analyst Job Description Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number…