Concentrix

Information Technology Location Cape Town, South Africa Language English Summary To support the development and implementation of service insights on strategic client accounts, with a strong emphasis on practical and quantifiable solutions derived from intelligent analytical insights. This role plays…

Accountabilities & Deliverables Data Analysis & Insights Generation Analyze large datasets to identify trends, patterns, and key business insights. Develop actionable insights that drive business decisions and improve operational performance. Use statistical techniques, predictive modeling, and data mining to enhance…

Associate Director of Operations – Onsite – South Africa Are you the type of leader who thrives in dynamic environments and excels in strategic decision making? If you're driven by results and have a passion for nurturing talent, Concentrix South…

Operations Location Cape Town, South Africa Language English Description Associate Director of Operations – Onsite – South Africa Are you the type of leader who thrives in dynamic environments and excels in strategic decision making? If you're driven by results…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description Are you looking for an opportunity to jumpstart your career in the sales industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Training & Quality Location Cape Town, South Africa Language English Summary The Manager II, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all…

Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance…

Essential Functions/Core Responsibilities Responsible for assisting with implementation and administration of recruitment programs Receive, screen, and file incoming resumes, background, and reference checks Conduct initial screening interviews, telephone interviews, and/or face to face interviews with prospective applicants Assist with recommendations…

Human Resources Location Cape Town, South Africa Language English Summary The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working…

What you’ll be doing Leading, developing and managing a Quality Team in line with campaign requirements Managing the implementation and continuous improvement of necessary Quality Frameworks and structures for all customer contacts across work streams Creating and deploying an effective…

Other Training & Quality Location Cape Town, South Africa Language English Summary Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items? You could be the person we need…

Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Description Essential Functions/Core Responsibilities Responsible for…

Summary The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost,…

Essential Functions/Core Responsibilities Develop a department of well trained, competent professionals who continuously improve the organization and themselves Conduct Train the Trainer sessions Conduct quarterly one on ones with Trainers Coordinate with the Quality Supervisor and Operations on consistency issues…

Other Training & Quality Location Cape Town, South Africa Language English Summary The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is…

Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Description Essential Functions/Core Responsibilities Responsible for…

Essential Functions/Core Responsibilities Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a…

Operations Location Cape Town, South Africa Language English Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation…

Other Workforce Management (WFM) Location Cape Town, South Africa Language English Summary The WFM Associate Director is responsible for overseeing all aspects of workforce planning, real time management, and resource optimization across South Africa. The successful candidate will provide leadership…

Real Estate Location Durban, South Africa Language English Summary Facilities manager for the Durban Westway sites responsible for the day to day running of the sites located in this area supporting the Facilities officers on site, Accountable for physical security,…

Operations Location Durban, South Africa Language English Summary Are you a business savvy, customer centric, detail oriented manager looking for your moment to shine? We are seeking a Service Delivery Manager to push, probe, organize, and orchestrate key stakeholders in…

Other Workforce Management (WFM) Location Cape Town, South Africa Language English Summary The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment…

Summary Facilities manager for the Durban Westway sites responsible for the day to day running of the sites located in this area supporting the Facilities officers on site, Accountable for physical security, Site compliance, Maintenance systems and Site standards Description…

What you'll be doing Manage and support the team of Facilities Officers and co ordinate resources across the Westway sites Support and motivate the wider team provide leadership. Ensure all essential services are continually supported by planned and reactive maintenance,…

Summary Are you a business savvy, customer centric, detail oriented manager looking for your moment to shine? We are seeking a Service Delivery Manager to push, probe, organize, and orchestrate key stakeholders in a business symphony that delivers to client…

Summary The WFM Associate Director is responsible for overseeing all aspects of workforce planning, real time management, and resource optimization across South Africa. The successful candidate will provide leadership to an accomplished workforce management team, collaborate with various departments, and…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service…

Summary Join Concentrix Today! Description re you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service…

What you’ll be doing Contribute to the development of long term strategic plans, leveraging WFM insights to shape organizational goals and priorities Collaborate closely with cross functional teams, including Customer Service, Operations, Finance, and IT, to ensure WFM strategies align…

Set strategic direction and manages overall delivery of forecasting, scheduling, and operational metrics of the accounts within the location. Work with key stakeholders to ensure WFM initiative and priorities are aligned and delivered to meet contractual requirements. Work with the…

Data Management & Financial Oversight: + Coordinate data generation, review data accuracy, ensure timely invoicing, secure approvals, and follow up on payments. + Organize meetings with stakeholders, document changes and approvals as per the change management process. + Function as…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Description Essential Functions/Core Responsibilities Responsible for…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Summary Join Concentrix Today! Description re you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Summary The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Description Essential Functions/Core…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service…

Operations Location Cape Town, South Africa Language English Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation…

Operations Location Cape Town, South Africa Language English Summary The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level…

Operations Location Cape Town, South Africa Language English Summary We’re on the hunt to find the type of leader we’d all come to if the world was ending, could this be you? If you’re a confident decision maker who is…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description re you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Essential Functions/Core Responsibilities Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct…

Essential Functions/Core Responsibilities Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a…

What You'll Be Doing: Lead and optimise best in class operational performance across all customer experience, sales and retention functions, ensuring consistency and excellence in delivery. Proactively identify and execute opportunities to exceed performance targets, maximise revenue growth and drive…

Are you looking for an opportunity to jumpstart your career in the Sales/Service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally…

Operations Manager – On site, Cape Town ABOUT THE ROLE: This role is employed directly by our UK client Homeprotect, a forward thinking organisation dedicated to providing exceptional insurance solutions to individuals with unique needs. If you are passionate about…

Operations Location Cape Town, South Africa Language English Description Operations Manager – On site, Cape TownABOUT THE ROLE: This role is employed directly by our UK client Homeprotect, a forward thinking organisation dedicated to providing exceptional insurance solutions to individuals…

Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Description Essential Functions/Core Responsibilities Responsible for…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the International telecoms industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Summary Join Concentrix Today! Description re you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service…

Location Johannesburg, South Africa Language English Summary Join Concentrix Today!Description Are you looking for an opportunity to advance your career in the Telecommunications sales and service industry? Now is your chance to shine with Concentrix in this exciting opportunity to…

Essential Functions/Core Responsibilities Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a…

Operations Location Cape Town, South Africa Language English Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description Are you looking for an opportunity to jumpstart your career in the sales industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description re you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an…

Description Are you looking for an opportunity to advance your career in the Telecommunications sales and service industry? Now is your chance to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor,…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in This is an exciting role for someone passionate about creating and maintaining the best customer experience.…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Description Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an…

Summary The Sr. Manager Training has management responsibility for a single or multiple team(s) of Client Training Associates providing the first line of technical support to clients using our product. The Sr. Manager, Quality is responsible for the overall direction,…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Dutch Customer Sevice Advisor working on…

Description Are you looking for an opportunity to jumpstart your career in the Sales/Service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in This is an exciting role for someone passionate about creating and maintaining the best customer experience.…

Description Are you looking for an opportunity to jumpstart your career in the International Sales industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Dutch Customer Sevice Advisor working on…

Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Summary Join Concentrix Today! Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Summary The Sr. Manager Training has management responsibility for a single or multiple team(s) of Client Training Associates providing the first line of technical support to clients using our product. The Sr. Manager, Quality is responsible for the overall direction,…

Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an…

Other Training & Quality Location Cape Town, South Africa Language English Summary The Sr. Manager Training has management responsibility for a single or multiple team(s) of Client Training Associates providing the first line of technical support to clients using our…

Other Training & Quality Location Cape Town, South Africa Language English Summary The Sr. Manager Training has management responsibility for a single or multiple team(s) of Client Training Associates providing the first line of technical support to clients using our…

Essential Functions/Core Responsibilities Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a…

Location Cape Town, South Africa Language English Summary Join Concentrix Today!Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our…

Information Technology Location Cape Town, South Africa Language English Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re…

Operations Location Durban, South Africa Language English Description Essential Functions/Core Responsibilities Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…

Operations Location Cape Town, South Africa Language English Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team…