MTN’s purpose is to enable the benefits of a modern connected life to everyone. The MTN Group Strategy is anchored in building the largest and most valuable platform business with a clear focus on Africa. This rests on a scale…
Mission/ Core purpose of the Job To execute on and drive postpaid segment growth across the region/sub region through residential sales, channel expansion initiatives, and channel partnerships. * The role ensures successful execution of sales plans, compliance, and oversight of…
Mission/ Core purpose of the Job: To effectively handle service orders from customers to ensure that the delivery of services is completed on time within SLA and creates a positive customer experience. To be responsible for providing sales administrative and…
Mission/ Core purpose of the Job The Regional Managing Director (MD) – South & East at MTN Digital Infrastructure Bayobab Group will spearhead Bayobab’s growth, profitability, and operational excellence across South and Eastern Africa markets, while directly leading the Bayobab…
Mission/ Core purpose of the Job: (Short description) Support and assist the Senior Account Manager with the implementation and management of operational and promotional plans within assigned accounts, ensuring effective delivery and support of strategy and macro plans as defined…
At Bayobab, we are Lead with Care, Can do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion. Bayobab formerly MTN GlobalConnect is a Pan African digital wholesale and infrastructure services company founded in 2017, and an…
Responsibilities for Internal Candidates Key Performance Areas Measures (KPIs for job) Key Job Responsibilities Tactical Implementation Align all operational activities undertaken in the department to the BRIGHT strategy objectives Drive best practice, iterative improvement and innovation Provide recommendations to various…
Mission/ Core purpose of the Job: (Short description) To achieve sales targets by executing strategy in most effective manner Maintain relationships to grow and retain account base, delivering on set sales objectives with a view to increase revenue and market…
Working in a fast paced demanding environment with very high expectations to meet MTNSA internal stakeholders and suppliers’ requirements of timeous payments and resolution of queries. The incumbent is expected to deliver World Class service to all MTNSA internal stakeholders,…
Mission/ Core purpose of the Job: To drive sales and growth by managing sales targets and strategy, maintaining relationships and increasing revenue and market share for the respective Dealer/ geographical area of responsibility To do franchise modelling and manage accounts…
We at MTN are a purpose and value led organisation. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where…
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group’s…
At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood,…
MTN SA is an Operating Company (Opco) of MTN Group. MTN SA HR is governed by MTN Group’s policies, framework and methodologies. MTN SA is entering a new phase in its lifecycle where operational and commercial excellence has become critical…
MTNs purpose is to enable the benefits of a modern connected life to everyone. The MTN Group Strategy is anchored in building the largest and most valuable platform business with a clear focus on Africa. This rests on a scale…
Mission/ Core purpose of the Job: (Short description) To achieve sales targets by executing strategy in most effective manner Maintain relationships to grow and retain account base, delivering on set sales objectives with a view to increase revenue and market…
* To be responsible for and control the inventory function in the Own Shop in order to meet the required service levels.
Mission The Program Manager will drive VAS project planning activities and own service levels for Bayobab Opco onboarding, customer acquisitions, contracts and customer connectivity service. S/he will provide business planning visibility, win/loss analysis, review cost components, create and distribute in…
Mission/ Core purpose of the Job: (Short description) To bring new clients into the business by developing strategies in conjunction with marketing to persuade new customers to purchase the company's products or services.
Mission/ Core purpose of the Job: To drive the growth of the Dealer Channel by increasing the quantity and quality of sales, fostering strong dealer relationships, and ensuring exceptional performance through effective collaboration and support.
Mission/ Core purpose of the Job: To manage the Inbound Product platforms for the Prepaid base and drive the overall goal for the business. This role is inherently cross functional and highly visible, working closely with Prepaid Segment, Sales &…
The Head of Customer Experience is responsible for leading and managing the customer experience strategy within the Converged Solutions business unit. The Head of Customer Experience oversees SLA management, service helpdesk operations, and incident & problem management, ensuring a consistent…
The Head of Platform Operations is responsible for overseeing the management, support, and optimisation of all platforms and applications within the Converged Solutions (CS) division. This role ensures that platform operations align with business objectives, drive operational efficiency, and maintain…
MTN is operating in an environment where legal and compliance excellence has become critical for success. There is increased regulatory scrutiny and oversight, as well as competitive intensity, across all markets in which MTN operates. The General Manager: Group Legal…
Mission/ Core purpose of the Job This role plays a critical part in enabling the implementation the Experience Centres/Stores sales and service strategy across both nonowned and owned stores. This Regional role focuses on Execution, Operations, Compliance, and Performance Management…
Contract duration: 12 month contract Mission/ Core purpose of the Job: The Senior Manager – Data Centre Planning plays a pivotal role in Bayobab’s ambition to build Africa’s largest and most trusted digital infrastructure network. This role is responsible for…
The Executive Personal Assistant provides administrative support services and general support by ensuring the effective and efficient management and co ordination of the workflow within and from the office of the Executive in MTN and thus contribute to the smooth…
We at MTN are a purpose and value led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where…
Mission/ Core purpose of the Job Responsible for developing business opportunities with other organisations in the telecommunications industry, including Carriers, ISPs and other mobile networks. The Head of Propositions and Business Development will lead the client relationships across the Wholesale…
Mission/ Core purpose of the Job: The Human Resources Partner executes the Business Unit or Region HR frontline implementation, enablement and delivery of the people agenda. Context: (In Country influences, environmental / industry demands, organizational mission etc.) MTN SA is…
Mission/ Core purpose of the Job: To effectively handle service orders from customers to ensure that the delivery of services is completed on time within SLA and creates a positive customer experience. To be responsible for providing sales administrative and…
Mission/ Core purpose of the Job This role offers an exciting opportunity for a recent graduate or early career professional to gain hands on experience in financial reporting, consolidation, and technical accounting at Bayobab. The successful candidate will support the…
Context: Multiplicity of legal environments in other countries Constant changing of the legal environment and regulations Dynamic technology environment Competition law Regulatory and legislated environment Rapid changes in regulations and legislation Rapid growth of the organization Cross country alignment and…
Context: Work of a highly sensitive and confidential nature is undertaken which requires stringent legal regulation. Participation in the formulation and management of legal strategy Exposure to Consumer Protection Act, National Credit Act, Electronic Communications Communication and Transaction Act, amongst…
Context: Work of a highly sensitive and confidential nature is undertaken which requires stringent legal regulation Participation in the formulation and management of intellectual property Exposure to Consumer Protection Act, National Credit Act, WASPA Code, Electronic Communications Communication and Transaction…
Context: Work of a highly sensitive and confidential nature is undertaken which requires stringent legal regulation Exposure to Consumer Protection Act, National Credit Act, WASPA Code, Electronic Communications Communication and Transaction Act, ARB Provision of legal and risk related advice…
MTN is in a critical phase of its lifecycle where operational and commercial excellence has become the essence of success. This coincides with shifting commercial, operational, and geopolitical environments in the multiple jurisdictions in which it operates. MTN is considered…
We at MTNSA are a purpose and value led organization. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment…
We at MTNSA are a purpose and value led organization. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment…
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. As part…
MTN is in a critical phase of its lifecycle where operational and commercial excellence are the essence of success. The urgency for change has become more heightened amidst increased competitive intensity and regulatory initiatives across all markets in which MTN…
Global Influences: The global economy is undergoing rapid digital transformation, with AI and machine learning emerging as core differentiators for competitive advantage. Enterprises are embedding predictive intelligence into their operations, products, and customer experiences to enhance efficiency, agility, and revenue…
MTN is undergoing a significant transformation to become a platform led, data powered, and AI native enterprise. This journey is driven by the increasing demand for intelligent data products that are scalable, market responsive, and rooted in strong data governance.…
MTN is undergoing a significant transformation to become a platform led, data powered, and AI native enterprise. This journey is driven by the increasing demand for intelligent data products that are scalable, market responsive, and rooted in strong data governance.…
Global Influences: Accelerated adoption of geospatial analytics across industries for customer targeting and infrastructure optimisation. Integration of spatial data with AI/ML and big data platforms to drive business intelligence Industry Drivers: Telcos are leveraging location data to unlock new commercial…
MTN DataCo aims to enable insight driven decision making and revenue generating data products, with geospatial analytics as a core capability. The role supports this by advancing GIS frameworks, tooling, and data assets, and by positioning these in consulting and…
Mission/ Core purpose of the Job: To coordinate the execution of all marketing activities and marketing promotion plans within the Consumer Channels including coordination of all projects and events To ensure best practice in marketing within the channel in alignment…
Organisational Mission MTN is evolving from a mobile communications provider to a digital platform operator where innovation, operational and commercial excellence is critical for success. To excel today and sustain future growth, MTN must develop the required capabilities internally to…
we at MTNSA are a purpose and value led organisation. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment…
The purpose of this role is to ensure and provide seamless and efficient customer on boarding all project administration, support services and be the interface between internal departments and external clients from an administrative perspective for Project Implementation and on…
Deliver high quality, secure, and scalable software solutions aligned to business and user requirements. Contribute to technical design and architectural decisions, ensuring adherence to organisational standards. Apply coding standards, testing, and automation practices to improve reliability and reduce defects. Mentor…
Mission/ Core purpose of the Job This role plays a critical part in enabling the implementation the Experience Centres/Stores sales and service strategy across both nonowned and owned stores. This Regional role focuses on Execution, Operations, Compliance, and Performance Management…
Mission/ Core purpose of the Job: (Short description) Provide visionary leadership and operational excellence for the planning, integration, optimization, and lifecycle management of MTN’s next generation transport networks, ensuring high performance, resilience, and alignment with business and digital transformation objectives.
Tactical Input & Strategic Execution Provide tactical input to support the "owning the home" strategy and channel expansion initiatives. Identify and analyze residential market opportunities, feeding insights back to the central Channel Expansion team. Support the execution of alternative postpaid…
The Manager UI/UX Designer will be responsible for driving the design and user experience strategy of software products by creating innovative, user centric designs and ensuring that user interfaces are both visually appealing and highly functional. They will work closely…
The Specialist Residential & Channel Expansion Lead is responsible for expanding MTN’s presence in the residential market and driving customer acquisition through alternative sales channels in the Region. This role focuses on identifying and managing partners in the Regions, executing…
The Specialist Residential & Channel Expansion Lead is responsible for expanding MTN’s presence in the residential market and driving customer acquisition through alternative sales channels in the Region. This role focuses on identifying and managing partners in the Regions, executing…
Mission/ Core purpose of the Job . To define and lead the Key Accounts strategies within the Retail channel, maximising MTN's growth, profitability and market share in alignment with overall business strategy. To set, manage and deliver strategic and Key…
Support and Administration Meeting logistic demands of the region e.g., co ordinate conference activities, training, meetings and functions for the region Act as secretary for Departmental and other meetings including minute taking. Administration of the expense claims for the Region…
As the member of the squad, the Manager – Data Engineer will be responsible for designing, developing, and maintaining data pipelines and data infrastructures that support data analytics and business intelligence initiatives They will work closely with senior data engineers,…
Mission/ Core purpose of the Job To provide analytics support to the Business Unit, through analysed information on product performance indicators ensuring an effective analytics and reporting system for the Wholesale. Designing and implementing a proper reporting system and reporting…
Mission/ Core purpose of the Job The Head of Portfolio Delivery plays a critical role in translating business strategy into clear, measurable outcomes that support the execution of the business unit’s strategic objectives. This role is accountable for overseeing cross…
We at MTN are a purpose and value led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment…
Global influences, environmental / industry demands, organisational mission, etc.)
Achieve measurable improvements in system uptime and performance by implementing robust reliability engineering practices and leading incident prevention initiatives. Reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through streamlined incident response protocols and team readiness, ensuring…
Mission/ Core purpose of the Job: To effectively handle service orders from customers to ensure that the delivery of services is completed on time within SLA and creates a positive customer experience. To be responsible for providing sales administrative and…
Company Overview, Vision & Values We at MTNSA are a purpose and value led organisation. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are…
This role involves positioning and promoting the company Mobile & ICT value proposition, leading Branded Retail Channel Account Managers in the development and expansion of opportunities and reinforcing existing relationships. Involves execution of the sales strategy and tactics that maximize…
Strategy Development and Implementation Drive the effective implementation of MTN SA’s Regional Sales Operations strategy, with emphasis on client experience (internal and external), ensuring maximum effectiveness, profitability, and customer experience, loyalty, and retention Provide direction, structure, business plans and support…
Task Complexity: Manage the full project lifecycle for complex initiatives involving multiple stakeholders, systems, and delivery models (Agile, hybrid, or traditional). Projects may include offshore teams, cross functional dependencies, and high delivery risk. Plan and deliver complex, cross functional projects…
The Business Analyst's mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross…
Mission / Core purpose of the Job To lead and manage the delivery of projects, optimization and support of voice services across the MTN network ensuring operational excellence, service reliability and continuous innovation in alignment with customer needs and business…
Mission / Core purpose of the Job : Manage SME Branded Channel sales target, strategy, maintain relationships and grow account base delivering on set sales objectives, increase revenue and market share Deliver measurable financial results, through excellent customer service and…
Mission/ Core purpose of the Job: The Human Resources Partner executes the Business Unit or Region HR frontline implementation, enablement and delivery of the people agenda. Context: (In Country influences, environmental / industry demands, organizational mission etc.) MTN SA is…
Mission To effectively resolve calls logged, including faults, changes and technical queries either generated by clients, 3rd party service providers or the company’s ticketing systems within specified SLA terms on 24/7basis.
Mission/ Core purpose of the Job: To develop, implement and monitor the modeling framework for the consumer division in MTN SA, ensuring product feasibility and profitability, aligned with the customer centric model. The incumbent is responsible to ensure that new…
The Business Analyst's mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross…
Mission/ Core purpose of the Job To drive the effective implementation of the Digital Product segment value propositions, and the Go To Market (GTM) and experience design strategies, while ensuring continuous improvement to the overall combination of services. * To…
Mission: To support and action the Supersonic and MTN FTTH billing processes by supporting the delivering accurate and timeous billing to internal & external customers
The core purpose of the Returns Stock Processor is to ensure all stock returns are accurately received, processed and physically and systematically transferred to the relevant sub inventories.
MTNs purpose is to enable the benefits of a modern connected life to everyone. The MTN Group Strategy is anchored in building the largest and most valuable platform business with a clear focus on Africa. This rests on a scale…
The Reporting Analyst and Transformation Governance Support role is responsible for delivering accurate, timely, and user friendly reporting on project delivery status, including progress, risks, and issues, aligned with the established reporting framework. The role supports transformation programme governance by…
Mission/ Core purpose of the Job To lead and manage strategic relationships with digital product partners, ensuring the successful delivery, growth, and optimization of digital services across the telecommunications ecosystem. The role focuses on driving revenue, enhancing customer experience, and…
Mission/ Core purpose of the Job: The purpose of this role is to ensure the accurate and timely recording and management of financial transactions related to accounts payable, inventory (stock), and fixed assets, thereby maintaining the integrity of the company's…
Mission/ Core purpose of the Job: The purpose of the role is to provide financial planning and reporting support to the business alongside the Finance manager, by providing in depth financial analysis, developing and maintaining financial models, and contributing to…
Mission/ Core purpose of the Job: The Financial Administrator is responsible for providing essential administrative and operational support across various finance functions, including inventory management, fixed assets, treasury, and audit. This role ensures the accurate and timely processing of financial…
JOB PROFILE Mission/ Core purpose of the Job The Business Analyst (limited Duration Contract) defines project requirements in line with EPIC customer experience, needs, designing and recommending innovative Agile solutions that deliver value to stakeholders, creating operational effectiveness and excellence…
Company Overview, Vision & Values We at MTNSA are a purpose and value led organisation. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are…
Company Overview, Vision & Values We at MTNSA are a purpose and value led organization. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are…
1. Mission/ Core purpose of the Job The Business Analyst's (Limited Duration Contract) mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable…
Mission/ Core purpose of the Job: The purpose of the role is to manage the organisation's financial activities in treasury and accounting processes. This includes overseeing cash management, liquidity, investments, and financial risk management. Responsible for ensuring that the organization's…
Intelligence Manage and grow MTN’s device market share through in depth analytics and competitive market understanding. Conduct ongoing market research on competitor pricing and device strategies. Recommend pricing strategies and tactical interventions to improve MTN’s market competitiveness and share. Operations…
The Commercial Analyst: Devices is a key support role within the Devices Organization at MTN South Africa, reporting to the Commercial Manager . This role contributes to the effective management of supplier relationships and supports MTN’s ambition to be the…
The core purpose of this job is the development, optimization, and management of all content for MTN’s Consumer website. In this role, the content manager will work closely with the Senior Manager: Platform Content to develop a channel and content…
Designing, mapping, and optimization of business processes in line with enterprise objectives and standards. Apply Lean, Six Sigma, and industrial engineering principles to identify inefficiencies and propose improvement opportunities. Assist in evaluating and preparing business processes for automation in collaboration…
Mission/ Core purpose of the Job: Lead the strategic design and execution of MTN’s postpaid pricing roadmap to drive market leadership, profitability, and customer value. This role demands a visionary thinker with deep commercial acumen, capable of influencing executive decisions…
Driving Profitable growth for MTN Business Achieve new business weekly/ monthly and annual sales targets by managing and targeting new business development opportunities for new customer acquisition to MTN. Actively and strategically targeting new business acquisitions Opportunity Management through cold…
Operational Planning Compilation of channel quarterly, monthly and weekly sales forecast based on business plan, relating to selected accessories Analyse and compare combined Branded sub channels forecasts with the Business Plan /Forecast channel forecast and address variances on quantity forecasted,…
Improvement on alignment of company strategy with business unit strategic plans Provide strategic insights, scenario planning, models, forecast, innovations, etc. as inputs into new product development, diversification and new market penetration opportunities Provide competitor intelligence, to drive sustainable growth and…
Support and Administration Meeting logistic demands of the region e.g., co ordinate conference activities, training, meetings and functions for the region Act as secretary for Departmental and other meetings including minute taking. Administration of the expense claims for the Region…