Job Description

Job Category: MTN Level 3H
Degree Level: Bachelor's Degree
:
Core purpose of the Job
The Senior Manager: Pricing, Reporting & Business Intelligence (Home Broadband) is responsible for driving the day-to-day commercial analytics, unit economics, and performance visibility of MTN's Home Broadband business across the Group.
The role ensures that pricing decisions, investment trade-offs, and growth plans are grounded in robust financial models, actionable BI, and deep understanding of Home-specific economics, enabling sustainable growth, disciplined capital deployment, and rapid course correction across OpCos.
Values
We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y'ello

• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Context
Home Broadband is a capex-intensive, long-payback business, where small changes in pricing, take-up, churn, or cost-to-serve materially impact returns.
As MTN scales FTTH and FWA across diverse African markets, the business requires:

• Clear visibility on unit economics
• Strong linkage between pricing and take-up
• Early warning signals on payback and IRR drift
• Consistent, trusted Group-wide reporting

This role exists to provide that commercial and analytical backbone.
Global Influences: Increasing demand for FTTH, 5G, smart homes, IoT, and high-speed internet connectivity is shaping broadband services. Global innovations and industry trends, such as cloud computing, fibre expansion, and smart technologies, are key drivers of service demand.
Environmental / Industry Demands: There is a significant gap in home broadband penetration across Africa, with growing competition from both traditional and new entrants. Regulatory considerations and the need for partnerships with local infrastructure providers play an important role in broadband rollout.
Organisational Mission: MTN's vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high-quality broadband services that drive social and economic development.
Responsibilities:
Home Pricing Execution & Economics

• Support the GM in translating Group pricing strategy into market-ready FTTH and FWA price plans.
• Own detailed offer-level economics, including take-up assumptions, ARPU evolution, churn, and margin.
• Evaluate pricing trade-offs between affordability, competitiveness, and payback.
• Support OpCos with price simulations, sensitivity analysis, and scenario modelling.

Financial Modelling & Business Case Support

• Build and maintain Home-specific financial models covering:
• Unit economics
• Payback periods
• CLTV / CAC
• IRR and scenario stress testing

• Support OpCos in developing and validating home business cases for investment, pricing changes, and portfolio decisions.
• Track actual performance vs business case assumptions and flag deviations early.

Business Intelligence & Performance Reporting

• Own and evolve the Home BI and reporting framework across the Group.
• Develop dashboards tracking:
• Gross adds, take-up, churn
• ARPU, CAC, CLTV
• Payback and margin evolution

• Ensure consistent definitions, data integrity, and comparability across OpCos.
• Enable data-driven weekly and monthly performance reviews.

OpCo Enablement & Working Cadence

• Act as the primary analytical partner for OpCo pricing and finance teams.
• Provide tools, templates, and models to support local execution.
• Support capability uplift in pricing analytics and BI across OpCos.
• Drive standardisation while accommodating local market realities.

Governance, Risk & Compliance

• Support pricing governance processes, approvals, and documentation.
• Ensure compliance with DOA, regulatory constraints, and audit requirements.
• Provide transparent, data-backed inputs to Group forums and committees.

Stakeholder & OpCo Support

• Collaborate with OpCo Home Broadband Heads and Pricing Managers to design and implement local pricing strategies.
• Provide tools, templates, and BI models to OpCos to support execution.
• Build cross-functional relationships with Group Finance, Technology, Regulatory, and Strategy teams.

Continuous Improvement & Reporting

• Monitor market trends, competitor offers, and regulatory shifts to refine broadband pricing strategies.
• Drive continuous improvement in pricing models and analytics.
• Prepare regular reports for Group and Exco on pricing performance and opportunities.
• Leverage data science, analytics, and customer insights for pricing optimization

Collaboration
Key Internal Stakeholders:

• GM: Pricing and BI (Group Home)
• Group and OpCo Home Broadband Teams.
• Group Executive Leadership.
• Group Finance, Strategy, Technology, and Regulatory Teams.

Key External Stakeholders:

• Regulators.
• Industry bodies.
• Key suppliers, vendors, and partners

Qualifications:
Education

• 4 year Bachelor's degree in Finance, Economics, Data Science, Business or related field.
• Postgraduate qualification (MBA/Masters) advantageous.

Experience

• 6-9 years' experience in pricing, FP&A, BI, or commercial analytics
• Strong exposure to telecom or broadband economics
• Hands-on experience with financial modelling and dashboards
• Experience working across multi-country or emerging markets
• Prior exposure to Home / Fixed Broadband economics strongly preferred

Competencies

• Home Broadband Unit Economics Expert - strong understanding of FTTH and FWA economics, pricing levers, and payback drivers.
• Commercial Analytics & BI Specialist - ability to translate data into actionable insights and performance visibility.
• Pricing Execution & Simulation - skilled in offer-level modelling, scenario testing, and trade-off analysis.
• Structured Problem Solver - rigorous, detail-oriented, and outcome-driven.
• OpCo Partner & Influencer - able to work hands-on with markets and drive adoption without authority.

Skills Required