Job Description

Global Influences:





Rapid rise of AI-native organisations and the need for strong data foundations Emergence of data monetisation as a critical growth lever for telcos and platform companies Convergence around open data ecosystems, clean rooms, and trusted data marketplaces

Industry Drivers:





Telcos globally are building internal data businesses to diversify and scale new revenue streams CxOs demand ROI from data initiatives alongside regulatory trust and risk mitigation Geospatial and behavioural analytics are increasingly central to digital product innovation
Organisational Mandate: MTN aims to capture a significant share of Africa's ~$2B external data monetisation market through DataCo, a Group-level capability. This role leads the stakeholder activation and monetisation engagement to make this vision a commercial reality, enabling MTN to unify, enrich, and productise its data assets while building trust, compliance, and sustainable revenue growth.
Organization Values:


At MTN we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.





As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!





Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. Our values dubbed, LIVE Y'ello, are the cornerstone of our culture.


Customer Success has become a defining differentiator in the global data-services economy, where long-term client value now depends on sustained adoption and measurable ROI rather than once-off sales. Within this environment, DataCo's clients require continuous guidance to unlock the predictive, monetisation, and governance potential of MTN's data assets. The Senior Manager operates amid rising expectations for AI-enabled client engagement, outcome-based contracting, and ethical data stewardship. As enterprises and governments pursue digital sovereignty, this role ensures MTN remains at the forefront of trusted data partnerships, linking customer impact to the Group's strategic ambition of leading Africa's data-monetisation and intelligence-as-a-service market.





Lead with Care


Can-do with Integrity


Collaborate with Agility


Serve with Respect


Act with Inclusion