Job Description

The General Manager: AI Centre of Excellence will be responsible for driving AI strategy, execution, and governance across the organization. The incumbent will be responsible for setting the vision, defining AI roadmaps, and ensuring that AI initiatives deliver tangible business value.


The GM will oversee a team specializing in AI platform architecture, AI solution design, AI infrastructure, program governance, and AI value realization. They will establish best practices, ensure AI models are ethical and compliant, and drive innovation to maintain a competitive advantage.


The role will be instrumental in defining AI investment priorities, aligning initiatives with business objectives, and fostering a culture of AI-driven decision-making. The role requires a blend of deep technical expertise, strategic foresight, and strong leadership to build a high-performing AI organization that continuously evolves with emerging technologies and industry trends.

Job Outcomes and Results

Develop and implement a strategic AI roadmap aligned with business priorities to ensure sustainable value creation and measurable impact Oversee the successful deployment of AI solutions that optimize processes, enhance customer and employee experiences, and improve business performance Drive AI ethics, governance, and compliance standards to ensure responsible AI adoption & mitigate risks related to data privacy & security Strengthen AI infrastructure and architecture, ensuring seamless integration of AI tech into existing business systems and processes Establish AI performance measurement frameworks and KPIs to track value realization, ensuring AI investments deliver tangible business outcomes Build and lead a high-performing team, fostering a culture of collaboration, experimentation, and continuous learning

Values

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life.


Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.


As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.


Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.


Live Y'ello


Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect * Act with Inclusion