Job Description

Job Category: MTN Level 3
Degree Level: Bachelor's Degree
:
The Manager: Scrum Master is responsible to plan, co-ordinates and manage, short- and medium-term projects related to BankTech using Agile project management methods, principles, techniques, and providing support and facilitation to increase velocity and team productivity, and to ensure the success of BankTech project delivery.
Additionally, this role is responsible for identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution.
The Manager: Scrum Master will also contribute towards way of work by suggesting and devising better methods of execution through continuous improvement and collaboration with respective Product Managers, in order to achieve expected project objectives.
Responsibilities:
Strategy Development and Implementation

• Manage cross functional projects across Finco Opcos by piloting, launching, replicating and scaling new global initiatives

• Drive the implementation of functionalities across Finco Opcos to continuously improve the existing capabilities

• Risk assessment and contingency planning for all projects under their responsibility

• Uses Agile project management methods to break down the project into a series of manageable stages and monitor its progress, for on time delivery

• Provide reports and analysis to support and contribute to the development of the functional digital and fintech strategy in line with the overarching business goals

• Ensure accurate and timely reporting to enable the regular review of the functional strategy, roadmap and performance to ensure its alignment with the changing dynamics of the internal and external ecosystem

Operational Delivery

• Manage scheduling, strategic & operational planning and execution of projects

• Support the respective Product Owners in defining requirements for project alignment and successful implementation, ensuring right-sized story writing, aligning priorities, and planning sprint iterations

• Oversee the application of Agile principles in the delivery of projects

• Ensure execution in alignment with roadmap & sprint plans

• Track and report on status of all projects

• Facilitate key agile ceremonies, such as daily stand-ups, demos, and retrospectives

• Monitor and optimize Project Management processes and practices

• Promote continuous improvement through retrospectives and team learning

• Coordinate with other projects delivery teams, stakeholders, and partners to manage risks, interdependencies, and impediments to the team

• Establish and maintain effective relationships with projects stakeholders within the business and in IT, ensuring regular engagement in terms of understanding the business need, building shared understanding of the solution and providing status updates

• Work with cross functional IT, and Portfolio teams to ensure project alignment in terms of delivery & implementation

• Manage and execute on Project governance requirements & frameworks

• Track program/project level metrics to validate projected ROI and helps streamline the Project Management process, communication and execution

• Provide support during systems upgrades, installations, conversions, and maintenance

• Lead the collaborative planning process, prioritising work in alignment with the capacity of the multidisciplinary delivery team, consisting of internal and service provider resources

• Effectively co-ordinate and work with high performance teams in development, operations and support in an agile environment

• Monitor and drive progress through team meetings, agile backlog refinement sessions and stand-ups, and report status proactively to the business

• Provide support to onboard new partners, content providers etc. where applicable

Experience:

• 4-year Business Management, Project Management (or related) Degree

• 5 or more years of relevant work experience in program / project management within banking, finance and/or telecommunications industry

• At least 3 years' experience within a non-traditional FinTech or Financial Services company with Scrum Master responsibilities

• Experience at the management level in the financial sector

• Proven experience and expertise in Agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD

• Knowledge of collaborative design techniques Agile and Lean frameworks

• Hands on experience in managing, leading and implementing innovative digital products and initiatives

• Experience in defining and project managing operational implementation of digital products, services and systems

• Experience in data analysis and management, business performance management and/or reporting within the financial sector or banking industry

• Experience working in a medium to large organization

• Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges

Competencies
Functional Knowledge:

• Agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD

• Understanding of FinTech, banking, microfinance and payment businesses

• Project and Programme Management

• PMO frameworks (PMI, PMBOK, etc.)

• Project systems, software and tools

• Agile frameworks and methodologies

• Capital planning and investment assessment

• Cost-benefit analysis

• Project resource, budget, performance and quality management, and reporting

• Project risk & issue management

• Strategic governance process, project planning and control processes

• Industry and marketplace legal and regulatory appreciation

• Business process reengineering

• Business change management

Qualifications:
Qualifications:

• 4-year Business Management, Project Management (or related) Degree

• Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFeCertified Scrum Master or similar

• Certifications in traditional Project Management practices, e.g., Prince 2, PMP advantageous

Skills Required