Delivering end to end contact center digital transformation projects for the client? Market research across best in class practices, contact center demands,…

Operations Assistant Manager (ACCM) TP Cape Town, WC, ZA Aug 29, 2025

Overview: The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and…

Business Unit: DCM Distribution Function: Call Center / Contact Center Date: 28 Aug 2025 Discovery Connect - 1 DP Health Telesales Consultant…

RTA TP Port Elizabeth, EC, ZA Aug 29, 2025

Overview: The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center to meet…

Manager: Segment Business Sanlam Johannesburg, GP, ZA Aug 29, 2025

CAREER OPPORTUNITY Santam Operations has a vacancy for the position of Segment Business Manager who will be based in Hill on Empire,…

Customer Service Agent Cape Union Mart Cape Town, WC, ZA Aug 29, 2025

Our Customer Experience Department is in search of a culture fit Customer Service Agent to join our team and play a key…

Group Manager WFM WNS Global Services Cape Town, Western Cape Aug 26, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…

Business Unit: DCM Distribution Function: Call Center / Contact Center Date: 25 Aug 2025 Discovery Connect :Virtual Advisor About Discovery Discovery's core…

Executives Customer Care Voice Inbound EXL Service South Africa Aug 26, 2025

Job Description: Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast…

Group Manager WFM WNS Global Services Cape Town, WC, ZA Aug 24, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…

Partner Performance Manager United Airlines ZA Aug 24, 2025

Achieving our goals starts with supporting yours. Grow your career, access top tier health and wellness benefits, build lasting connections with your…

Business Unit Manager Mango5 Western Cape Aug 24, 2025

Mango5 is looking for a skilled and experienced Business Unit Manager to oversee the operational and strategic performance of our USA based…

Workforce Real Time Associate Alorica South Africa Aug 24, 2025

Job Category: Operations Support Job Description: GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction…

Lead Associate WFM WNS Global Services Cape Town, Western Cape Aug 24, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…

Job Summaryo WFM Analyst is responsible for monitoring and managing intraday performance across contact center operations. This role ensures service level agreements…

Real Time Mangement, Scheduling, Reporting, NICE IEX.Communication: Maintain effective communication with team leads, supervisors, and the WFM team to ensure everyone is…

Lead Associate WFM WNS Global Services Cape Town, WC, ZA Aug 23, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…

Partner Performance Manager United Airlines Durban, ZN, ZA Aug 23, 2025

Location Durban, Kwazulu Natal, South Africa Category Corporate Job Id DUR00000002 Reservations Management & Administrative Job Type Full Time Posted Date 08/21/2025…

Workforce Real Time Associate Alorica ZA Aug 23, 2025

JOB DESCRIPTION GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time.…

Support Optimization Administrator Virgin Active Cape Town, WC, ZA Aug 20, 2025

Our purpose is to change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled…