Senior Group Manager Operations WNS Global Services Centurion, GP, ZA Aug 04, 2025

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…

Inbound Customer Service Representative Believe Resourcing Cape Town, Western Cape Aug 02, 2025

Job Title: Inbound Customer Service Representative Location: Cape Town CBD Employment Type: Contract Experience Required: 0-3 years Salary: R5000 R8000 + Benefits…

Partner Solution Engineer Zoom Communications Home Based, ZA Aug 02, 2025

What you can expect Zoom is looking for a Partner Solution Engineer to support the MEA region. The ideal Partner SE is…

Voice Office Operations Representative (Remote) TransUnion South Africa Aug 01, 2025

What We'll Bring: This job advertisement is part of our ongoing talent pipelining efforts for roles that we continuously recruit for. While…

Assistant Vice President Architecture Cloud Architecture EXL Service South Africa Jul 31, 2025

Job Description: Job Description: We are seeking a forward thinking Contact Center Architect to lead the design and implementation of cutting edge…

Junior Workforce Analyst (BPO) Keen Cape Town, WC, ZA Jul 31, 2025

At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital marketing and…

This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources. Support…

The main purpose of this position as part of the senior management is to lead a team with specialist function. You are…

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to…

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…

We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to…

Sr. Group Manager Summary:o Site Lead - training Key Responsibilities: Work with the Training leads ( Group Manager / Sr Group Manager…

The main purpose of this position, as part of the senior management, is to lead a team of Operation Managers with specialist…

Xitsonga/ Siswati/ Sepedi Contact Center Agent mPower People Solutions Cape Town, Western Cape Jul 30, 2025

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the…

We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates…

JOB PURPOSE To manage a WFM team and all facets of contact centre operations such as forecasting, scheduling, monitoring call volumes and…

This client is home to the world's leading online luxury, fashion, and style destinations. Through their multi brand online stores they have…

JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right…

Specialist Workforce Management Vodafone Johannesburg, GP, ZA Jul 29, 2025

Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…

Universal Control Lead Sigma Connected Cape Town, WC, ZA Jul 29, 2025

What being part of the Sigma Family means for you: Universal Control Lead We are currently looking for more amazing people to…