Workforce Manager Job Description Workforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and…

Executives Customer Care Voice Inbound EXL Service South Africa Jul 07, 2025

Job Description: Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast…

Real Time Analyst TP Port Elizabeth, EC, ZA Jul 07, 2025

Job Overview In a call center, the responsibility for real time and/or intraday management of resources to ensure the correct number of…

Customer Service Advisor ABC Worldwide Cape Town, Western Cape Jul 05, 2025

Job Specification: Healthcare Insurance - Customer Service (Inbound) DOJ 30 June 2025 Location: Foreshore, Cape Town Position Overview: We are looking for…

Fraud Hotline Real Time Analyst ABSA Johannesburg, Gauteng Jul 05, 2025

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…

Assistant Vice President Quality Quality Process Transactional EXL Service South Africa Jul 05, 2025

Job Description: With 20+ years of BPO experience, including 15+ years in Quality Assurance leadership, this individual will lead cross functional quality…

1951 Risk Coordinator CTRACK South Africa Jul 04, 2025

We are hiring a Risk Co Ordinator This position is responsible for risk management which includes recoveries of stolen and hijacked vehicles…

Partnerships Coordinator Spur Corporation Western Cape Jul 04, 2025

Role and Responsibilities Account Management: Serve as the primary point of contact for assigned partners, managing relationships to ensure satisfaction and mutual…

Executives Voice Customer Service EXL Service South Africa Jul 04, 2025

Job Description: Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast…

Business Unit: Discovery Connect Function: Call Center / Contact Center Date: 1 Jul 2025 Job Description Identifying sales opportunities. Answering inbound calls…

Consultant global analytic insights Concentrix Durban, ZN, ZA Jul 03, 2025

Job Title: Consultant global analytic insights Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global…

The role of a Training & Quality Assurance Specialist is to ensure the transfer of correct knowledge and soft skills to enable…

Executives Customer Care Voice Inbound EXL Service South Africa Jun 28, 2025

Job Description: Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast…

Workforce Planning Manager Keen Cape Town, WC, ZA Jun 26, 2025

At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital marketing and…

Business Unit: Discovery Connect Function: Call Center / Contact Center Date: 23 Jun 2025 Discovery - Connect Telesales Consultant About Discovery Discovery's…

Site Director Sigma Connected Cape Town, WC, ZA Jun 24, 2025

What being part of the Sigma Family means for you: Site Director UK BPO As the Site Director, you will lead and…

Manager: Card and Payments Operations ABSA Sandton, Johannesburg Jun 24, 2025

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…

Team Leader Sigma Connected Cape Town, WC, ZA Jun 15, 2025

What being part of the Sigma Family means for you: Team Leader - UK BPO As a Team Leader, you will be…

WE'RE HIRING: DEBT REVIEW AGENTS (CONTACT CENTRE) Full Time | On Site Are you an experienced call center professional looking to take…

Quality Assurance Analyst Keen Cape Town, Western Cape Jun 12, 2025

About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…