Overview: We are seeking a dynamic and forward thinking candidate to lead client transformation and optimization that improve customer and agent experiences through the use of cutting edge technologies, particularly AI. This role will implement new systems, channels, and strategies…
Overview: The Operations Supervisor will provide ad hoc support to newly trained advisors, ensuring they handle customer calls effectively and deliver high quality service. This role involves evaluating and improving advisor performance, responding to ad hoc requests for assistance, and…
Overview: Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti virus software to endpoints. Deliver…
Overview: Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti virus software to endpoints. Deliver…
Overview: The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications: 2/3 Years’ experience as an Operations Manager within the…
Overview: The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications: 2/3 Years’ experience as an Operations Manager within the…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: In a call center, the responsibility for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: In a call center, the responsibility for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications: 2 years minimum operations Supervisor/TL expereince in…
Overview: This role is to support the business by being the dedicated Project Trainer within Teleperformance. The successful Candidate will be responsible Teleperformance induction training inclusive of product and regulatory/compliance training needs. The ideal person will have the ability to…
Overview: The Outbound B2B Advisor is responsible for generating qualified opportunities and driving revenue growth by proactively engaging with business prospects. The role focuses on identifying potential clients, initiating outreach via multiple channels (phone, email, researching socials), understanding business needs,…
Overview: You will be responsible for providing excellent customer service across Email & Live Chat contacts, as well as being responsible for reviewing, authenticating, and validating documents to ensure accuracy & compliance. You must be efficient, hard working and a…
Overview: The Global Training Director will define and lead the global Learning & Development (L&D) strategy for BFSI processes across multiple geographies and delivery centers. This role ensures standardization, scalability, and innovation in training design, delivery, and governance. The position…
Overview: The IR Manager is responsible for developing and executing IR initiatives that enables an environment of high engagement and fostering of good working relationships between management, the company and employees. The IR Manager is responsible for all IR/ER related…