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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to…
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Role Purpose To provide communications solutions to customers by marketing and matching products and services to customer needs thereby generating revenue and…
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The main purpose of this position is to lead a team of quality assessors in order to provide reports, feedback, analysis, insights…
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Do you have young children and looking at earning additional income? Perhaps you are caring for ailing parents or disabled family members…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to support the customer service team while…
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Main purpose: The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. Key…
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To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase…
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Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on…
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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to support the customer service team while…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to…
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Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions…
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Sr. Group Manager Summary:o Site Lead - training Key Responsibilities: Work with the Training leads ( Group Manager / Sr Group Manager…
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To lead a team of Quality Assistant Managers and their teams in order to execute the departmental strategic goals to all stakeholders.…
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The main purpose of this position, as part of the senior management, is to lead a team of Operation Managers with specialist…
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Business unit, Department, Reporting Business Unit: ConComm Department: Data Networks Core Description Responsible for ensuring that high quality standards are met through…
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The Senior Group Manager of Call Center Operations oversees the strategic and day to day management of call center activities to ensure…
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Join our Team About this opportunity As a Customer Operations Manager at the Group level, you will be responsible for leading C…
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Job Overview Business Segment: Personal & Private Banking Location: ZA, WC, Cape Town, Century Boulevard Job Type: Full time Job Ref ID:…
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