The main purpose of this position is to lead a team of quality managers and their teams in order to execute the…

Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions…

Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…

Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent…

o Agent should be willing to work in a 24x7 environment including weekend workingo Must have excellent command over English Languageo Dedicated…

Customer Officer Manager MTN Group Ericsson-Worldwide Midrand, GP, ZA Jul 28, 2025

Join our Team About this opportunity As a Customer Operations Manager at the Group level, you will be responsible for leading C…

Head of Customer Support Lead Generation Group Johannesburg, GP, ZA Jul 28, 2025

Disclaimer: ONLY APPLY IF YOU HAVE OVER 5 YEARS OF EXPERIENCE LEADING A CUSTOMER SUPPORT TEAM We're looking for a confident, emotionally…

Customer Collections Consultant (Somali Speaking) ikeja Midrand, GP, ZA Jul 28, 2025

We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships…

RoomRaccoon RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our…

Lead Customer Experience Agent Alorica South Africa Jul 28, 2025

Job Category: Operations Support Job Description: GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction…

Job Profile: The purpose of this position is to perform activities meant to achieve Compliance for the labs and selected external customers…

The CSC Manager will lead a team within the Contact Centre in this fast growing area of business that is challenging and…

Job Title: Quality Assurance Engineer Position details: Full time/permanent, fully remote position in South Africa Reports to: Quality Assurance Manager Working with…

Quality Engineer Automotive Domain Segula Technologies Kenton on Sea, EC, ZA Jul 27, 2025

Company Description At SEGULA Technologies you will have the opportunity to work on exciting projects and help shaping the future within an…

Job Specification: Quality Control Officer Position Overview: We are seeking a highly motivated and detail oriented individual to join our team as…

Customer Experience Analyst TELUS Digital Woodstock, WC, ZA Jul 26, 2025

Position: Customer Experience Analyst/Quality Assurance Department: Customer Experience Overview: Position Summary The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls,…

Customer Relationship Marketer Eduvos Tygervalley, WC, ZA Jul 26, 2025

Job Advert Summary Eduvos is looking to hire the services of a Customer Relationship Marketer based at our Tygervalley campus. Meaning of…

Executives Customer Care Voice Claims FNOL EXL Service South Africa Jul 26, 2025

Job Description: In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs).…

Junior Quality Assurance Assistant West Coast Personnel Cape Town, Western Cape Jul 26, 2025

Job Summary: The Junior Quality Assurance Assistant will support the QA Manager in maintaining high quality standards and ensuring compliance with regulatory…

Quality Analyst Capita Cape Town, Western Cape Jul 26, 2025

To ensure Quality audits are accurately performed in teams, and to provide detailed feedback to support advisors in the delivery of great…