Capita
Facilitate delivery of high quality and engaging learning events, coaching and training on Client/Capita systems, processes & policies, customer service & communication. Assess employee skill levels and identify training needs Job title: Learning and Development Officer Job Description: Capita SA…
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title: Customer AdvisorJob Description:Role: Customer Service Advisor Role…
Manages the daily operation of a customer service operation to achieve clearly defined outcomes, whilst supporting the development of their teams, creating a positive working environment, where we can delight our customersJob title: Operations Manager (Pipeline)Job Description:Manages the daily operation…
Facilitate delivery of high quality and engaging learning events, coaching and training on Client/Capita systems, processes & policies, customer service & communication. Assess employee skill levels and identify training needsJob title: Learning & Development Officer (Pipeline)Job Description:Learning and Development OfficerCapita…
To ensure Quality audits are accurately performed in teams, and to provide detailed feedback to support advisors in the delivery of great customer experience. Acts as a Team CoachJob title: Quality AnalystJob Description:In this role you continue to remain a…
Supervises the day to day activities of a team of customer service advisers in a customer service operation.Job title: Team LeaderJob Description:Key Performance AreasLeadership and supervision Manages and leads a team of advisors to exceed customer expectations on an exciting…
Supervises the day to day activities of a team of customer service advisers in a customer service operation.Job title: Team Leader Southern WaterJob Description:Our Team Leaders are the heartbeat of our business. They are responsible for building an effective team…
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title: Customer AdvisorJob Description:Customer AdvisorJob Description SummaryAs the…
Finance Business partners are accountants who work alongside different business departments, responsible for providing financial information, tools, analysis and insight to executives, challenging their thinking, helping them make more informed decisions and driving business strategy. Their role is to provide…
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title: Customer Service CollectionsJob Description:As a member of…
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title: Customer Service CollectionsJob Description:As a member of…
Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirementsJob title: Customer…
Finance Business partners are accountants who work alongside different business departments, responsible for providing financial information, tools, analysis and insight to executives, challenging their thinking, helping them make more informed decisions and driving business strategy. Their role is to provide…