Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI's like inbound calls,…

Business Unit: Discovery Central Services Function: Call Center / Contact Center Date: 29 Jul 2025 Job Title: Service Consultant Job Title: Service…

Key Responsibilities: 1. Transaction Processing Transactions include: Tenders, quotations, renewals, credit checks & gas confirmations, setting up accounts & contracts, handling exceptions…

Main purpose: The purpose of the Operations Trainer role is to deliver soft skill, product and technical training into assigned operational business…

Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…

Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent…

Customer Care Specialist Tech Support [On site] ClearSource Sandton, GP, ZA Jul 28, 2025

Problem Solvers Needed!! Are you a person who loves solving problems, figuring out how things work, and helping others with quick effective…

As the Back office administrator is to ensure customer interactions with the organization are positive and leave the customer satisfied. Your role…

Customer Collections Consultant (Somali Speaking) ikeja Midrand, GP, ZA Jul 28, 2025

We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships…

Specialist, Complaints Standard Bank Roodepoort, Johannesburg Jul 28, 2025

Company Description Standard Bank Group is a leading Africa focused financial services group, and an innovative player on the global stage, that…

Manager: IT Operations WePlace Pretoria, Gauteng Jul 27, 2025

Our client, an award winning MedTech is looking for a Manager: IT Operations to join their team. Job Purpose: To ensure the…

Specialist, Complaints Standard Bank Roodepoort, GP, ZA Jul 27, 2025

Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, 4 Ellis Street Job Type: Full time Job Ref ID:…

Customer Experience Analyst TELUS Digital Woodstock, WC, ZA Jul 26, 2025

Position: Customer Experience Analyst/Quality Assurance Department: Customer Experience Overview: Position Summary The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls,…

We are seeking a dynamic and results driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation…

Vice President IT Infrastructure IT Infrastructure EXL Service South Africa Jul 26, 2025

Job Description: Knowledge of Cloud Technologies such as AWS, Azure, or Google Cloud; understanding cloud migration, hosting, and service models (IaaS, PaaS,…

Quality Analyst Capita Cape Town, Western Cape Jul 26, 2025

To ensure Quality audits are accurately performed in teams, and to provide detailed feedback to support advisors in the delivery of great…

Quality Manager Capita Cape Town, Western Cape Jul 25, 2025

As a Quality Manager you will be responsible for supporting your operational colleagues to identify opportunities to improve, provide trend analysis, and…

Customer Support Team Lead (English Speaking) Neo Group Home Based, ZA Jul 25, 2025

Welcome to Neo Group, a trailblazing company at the forefront of the tech industry! We're on the lookout for a vibrant and…

Trainer TTEC Cape Town, Western Cape Jul 23, 2025

Be the spark that brightens days and ignite your career with TTEC's award winning employment experience." to "Your potential has a place…

Switchboard Operator: Accounts Receivable Centurion Ampath Laboratories Centurion, Gauteng Jul 22, 2025

As a Switchboard Operator - Accounts Receivable, you are the first voice many of our clients will hear and that makes your…