Associate, Real Time Management Concentrix Cape Town, WC, ZA Aug 20, 2025

Job Title: Associate, Real Time Management Job Description Job Responsibilities Intraday real time monitoring of service levels for all queues for the…

Associate, Real Time Management Concentrix Cape Town, WC, ZA Aug 19, 2025

Workforce Management (WFM) Location Cape Town, South Africa Job Title: Associate, Real Time Management Job Description Job Responsibilities Intraday real time monitoring…

Join Our Team as a Real Time Chat Analyst! Are you a data driven problem solver with a knack for quick thinking?…

Dialer Analyst CallForce Johannesburg, Gauteng Aug 13, 2025

Job Summary PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity…

Analyst I, Marketing Strategy and Analysis 2U Cape Town, Western Cape Aug 11, 2025

At 2U, we are all in on purpose. We are motivated by our mission to eliminate the back row in education and…

Sr. Analyst, Marketing Strategy and Analysis 2U Cape Town, Western Cape Aug 09, 2025

At 2U, we are all in on purpose. We are motivated by our mission to eliminate the back row in education and…

JOB PURPOSE Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times…

Tactical Planning Manager (Pipeline) Capita Cape Town, Western Cape Jul 27, 2025

These roles lead teams in supporting the operation in maintaining the optimal agent schedule design and profile to meet business demands. Ensuring…

Sr. Representative, Real Time Management Concentrix Durban, ZN, ZA Jul 20, 2025

Job Title: Sr. Representative, Real Time Management Job Description Key Responsibilities: Tracking and Measurement of Attendance and Schedule against plan. Monitor Delivery…

SOFTWARE ENGINEER (Backend) – Architect and build real time payment integrations across Africa – 100% REMOTE (South Africa), R720 R960K Acuity Consultants South Africa Jul 19, 2025

Job Description This is an excellent opportunity for a BACKEND SOFTWARE ENGINEER to build real time payment integrations behind millions of transactions…

Real Time Analyst TP Port Elizabeth, EC, ZA Jul 07, 2025

Job Overview In a call center, the responsibility for real time and/or intraday management of resources to ensure the correct number of…

Fraud Hotline Real Time Analyst ABSA Johannesburg, Gauteng Jul 05, 2025

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…

Real Time Analyst TELUS Digital Woodstock, WC, ZA Jun 10, 2025

Overview: Ensures passing service levels for each Operations account by engaging in real time management of the queue. Responds to and acts…

WFM Real Time Analyst Teleperformance Cape Town, WC, ZA Apr 30, 2025

Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center to…

As a Real Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,…

WFM Real Time Analyst Custom Connect Durban, ZN, ZA Mar 24, 2025

Job Summary: The Real Time Analyst is responsible for monitoring and analyzing real me contact center performance to ensure service level targets…

Universal Control Lead Sigma Connected Cape Town, WC, ZA Mar 24, 2025

What being part of the Sigma Family means for you: Universal Control Lead UK BPO As the Universal Control Lead, you will…

Universal Control Lead Sigma Connected Cape Town, Western Cape Mar 19, 2025

What being part of the Sigma Family means for you:Universal Control Lead UK BPOAs the Universal Control Lead, you will lead and…

Senior Portfolio Manager Treasury Investment Function ABSA Sandton, Johannesburg Feb 22, 2025

Empowering Africas tomorrow, together\xe2\x80\xa6one story at a time.With over 100 years of rich history and strongly positioned as a local bank with…

Senior Portfolio Manager Treasury Investment Function Absa Bank Limited Sandton, GP, ZA Feb 21, 2025

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…