Job Title: Associate, Real Time Management Job Description Job Responsibilities Intraday real time monitoring of service levels for all queues for the…
Description Zappi is a fast growing SaaS platform that helps the world's largest brands make smarter, faster decisions by providing AI powered…
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close knit community, united by the…
Workforce Management (WFM) Location Cape Town, South Africa Job Title: Associate, Real Time Management Job Description Job Responsibilities Intraday real time monitoring…
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close knit community, united by the…
About Quidax Quidax is where crypto meets limitless possibilities. We're making digital asset access effortless for individuals, businesses, and fintechs in Africa.…
Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…
Job Overview: We are seeking a motivated Junior Embedded Engineer to join our team and contribute to the development of embedded systems.…
Join Our Team as a Real Time Chat Analyst! Are you a data driven problem solver with a knack for quick thinking?…
SUMMARY: An established and innovative engineering R&D organisation based in Centurion is seeking a skilled Firmware / Embedded Software Engineer to join…
JOB PURPOSE Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times…
Job Title: Sr. Representative, Real Time Management Job Description Key Responsibilities: Tracking and Measurement of Attendance and Schedule against plan. Monitor Delivery…
Job Description This is an excellent opportunity for a BACKEND SOFTWARE ENGINEER to build real time payment integrations behind millions of transactions…
Job Overview In a call center, the responsibility for real time and/or intraday management of resources to ensure the correct number of…
Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…
Overview: Ensures passing service levels for each Operations account by engaging in real time management of the queue. Responds to and acts…
JOB PURPOSE Measure, analyse and interpret trends to use data to extract quantifiable insights from past trends and current conditions that increase…
Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center to…
As a Real Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,…
Job Summary: The Real Time Analyst is responsible for monitoring and analyzing real me contact center performance to ensure service level targets…