Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…
Senior Test Software Engineer Shape the future of global technology through cutting edge testing and automation. Claremont, Cape Town R80 000 to…
Senior Test Software Engineer Shape the future of global technology through cutting edge testing and automation. Claremont, Cape Town R80 000 to…
Senior Test Software Engineer Shape the future of global technology through cutting edge testing and automation. Claremont, Cape Town R80 000 to…
At Keen, we believe in more than just delivering services; we embed ourselves into the heart of our clients' businesses. From digital…
Overview: Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center…
Job Category: Operations Support Job Description: GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction…
JOB DESCRIPTION GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time.…
Job Title: Associate, Real Time Management Job Description Job Responsibilities Intraday real time monitoring of service levels for all queues for the…
Workforce Management (WFM) Location Cape Town, South Africa Job Title: Associate, Real Time Management Job Description Job Responsibilities Intraday real time monitoring…
Join Our Team as a Real Time Chat Analyst! Are you a data driven problem solver with a knack for quick thinking?…
JOB PURPOSE Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times…
Job Title: Sr. Representative, Real Time Management Job Description Key Responsibilities: Tracking and Measurement of Attendance and Schedule against plan. Monitor Delivery…
Job Description This is an excellent opportunity for a BACKEND SOFTWARE ENGINEER to build real time payment integrations behind millions of transactions…
Job Overview In a call center, the responsibility for real time and/or intraday management of resources to ensure the correct number of…
Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…
Overview: Ensures passing service levels for each Operations account by engaging in real time management of the queue. Responds to and acts…
Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center to…
As a Real Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,…
Job Summary: The Real Time Analyst is responsible for monitoring and analyzing real me contact center performance to ensure service level targets…