Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…
Deposita a leading cash & payment solutions company, has a vacancy for a Call Centre Consultant based at our Head Office in…
We are seeking a detail oriented and analytical Telephone Quality Control Supervisor to ensure the highest standards of telephonic service across our…
Job Summary Customer Support: Respond to customer queries across voice/email/chat efficiently and professionally, adhering to response time standards. Utilize templated email, chat…
Are you detail oriented and passionate about quality? We're seeking a Quality Analyst to join our call center team. Evaluate customer interactions,…
We are seeking a highly driven and experienced Account Manager to oversee client relationships and drive business development within our call center.…
The Contact Center Universal Agent is a pivotal member of our customer service team, responsible for delivering exceptional customer support and moderating…
What being part of the Sigma Family means for you: Quality Team Manager As a Quality Team Manager, you will be responsible…
Advanced Call Center Technologies Job Description Trainer Reports To: Manager, Training & Quality Department: Training FLSA: Non Exempt Prepared By: Human Resources…
Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank…
Large Hospitality Travel and Tourism Headoffice is looking for a suitable candidate to fill the above position as Telephone Quality Control Supervisor.…
We're on the search for a vibrant, well spoken, and passionate Quality Assurance (QA) agent who will be responsible for ensuring that…
Job Advert Summary We are seeking a professional and customer focused Reservations Call Centre Agent to join our team. In this role,…
If you are a skilled communicator with a passion for delivering exceptional customer experiences? Then come and join our dynamic team! We…
Call for Expression of Interest SADC TFCA Financing Facility, Technical Advisory Group RfP Reference: IUCN 25 06 P02979 01 Welcome to this…
Job Description Call Centre Team Manager (Debt Collection) About this role: To manage and support the Call Centre Agents in achieving required…
Job Advert Summary Hello Group is seeking to appoint a dedicated Risk and Compliance Manager to enhance our ability to manage and…
1. Monitoring and Evaluation: Call Monitoring:QA specialists listen to and evaluate agent interactions (calls, chats, emails) against predefined criteria. Performance Assessment:They assess…
Working Hours: Monday to Friday, 08:00 AM 17:30 PM We are looking for an energetic and highly motivated Sales Representative to join…
ISTA Personnel Solutions SA is a dynamic and fast growing BPO company based in South Africa, specializing in providing top tier operational…