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We are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a…
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Role Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales…
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Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on…
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Deposita a leading cash & payment solutions company, has a vacancy for a Client Liaison Officer based at our Head Office in…
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Answering distress calls from drivers experiencing vehicle breakdowns. Gathering essential details: location, vehicle type, symptoms of the issue, etc. Assessing the urgency…
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JOB PURPOSE To manage a WFM team and all facets of contact centre operations such as forecasting, scheduling, monitoring call volumes and…
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The main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other),…
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JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right…
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Role Purpose To identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to…
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The main function of this role is to drive performance and be fully accountable for deliverables. Key responsibilities Deliver operational targets and…
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Manage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits…
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Primary Duties & Responsibilities ?The main purpose of this position is to ensure professional, polite and efficient service is rendered to customers…
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What being part of the Sigma Family means for you: Universal Control Lead We are currently looking for more amazing people to…
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The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as…
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To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other…
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A leading comapny within the telecommunication industry seeks an Operation Manager to join their KZN team. The successful candidate will be responsible…
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What being part of the Sigma Family means for you:Team ManagerAs a Team Manager, you will be responsible for leading a team…
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Solar Inverter Account Manager, South AfricaDepartment: EasyBuy Direct SalesEmployment Type: Permanent Full TimeLocation: South AfricaReporting To: Solar Inverter Business Manager, GautengDescriptionJob Location:…
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What being part of the Sigma Family means for you:Team ManagerAs a Team Manager, you will be responsible for leading a team…
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