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Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of…
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Job DescriptionJob functions Generating a high number of leads through cold calling Cold calling and coordinating appointments for sale teams Follow up…
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Training Manager BPO US Hours Training Manager - Cape Town SA - US hours At TTEC, we're all about the Human Experience.…
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The Customer Service Supervisor is responsible for overseeing the daily operations of the call center, ensuring that team members deliver exceptional customer…
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What We'll Bring: This job advertisement is part of our ongoing talent pipelining efforts for roles that we continuously recruit for. While…
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Customer Support Agent (Dutch,French,German) Tech Industry MindMatch Consulting Cape Town, WC, ZA Aug 01, 2025We're hiring Multilingual Customer Support Agents to join a growing team in Cape Town, supporting customers across Europe in German, French, or…
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Advanced Call Center Technologies Job Description Call Center Representative Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non exempt Summary: Customer…
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Expanding sales of new phones in various sales territories Preparing sales plans Making outbound calls through regional call center Developing and maintaining…
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Job Description: We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining…
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We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships…
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Are you an experienced and dynamic professional fluent in Somali? We're looking for a Customer Engagement Consultant to join our team at…
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Expanding sales of new phones in various sales territories Preparing sales plans Making outbound calls through regional call center Developing and maintaining…
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We are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a…
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This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The…
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People To engage and support staff to adjust to the culture of the campaign and to achieve all KPI's (e.g NPS, Leads,…
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Role Purpose To provide communications solutions to customers by marketing and matching products and services to customer needs thereby generating revenue and…
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Job Title: Senior Group Manager - Workforce Management (WFM) Location: Cape Town, South Africa Job Summary: We are seeking an experienced and…
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A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities Provide a reliable and trustworthy customer service…
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To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase…
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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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