CallForce
Key Responsibilities: Manage a team of inbound or outbound sales agents selling life and legacy, funeral, or short term insurance products. Drive the achievement of daily, weekly, and monthly sales targets (e.g., conversions, policy activations, premium targets). Monitor real time…
Job Summary Join our team of customer service associates within an award winning employment experience & company culture, as we strive to create customer experience bliss! What You'll be Doing Do you have a passion for helping others & ensuring…
Job Summary Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns. Support the teams with coaching, guidance, and mentorship to meet campaign expectations. Use excellent interpersonal and communication skills to build and manage client relationships,…
Job Summary The suitable and successful candidate will be responsible for leading and managing a team of Outbound Sales Consultants/Agents as per SLA. Product comprehension of sales and customer care coupled with proactive client interface ability would be critical functions…
Job Summary TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our professionals. Role/Purpose: Manages a safe, attractive and functional physical environment for all employees. In…
Job Summary We are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization.…
Job Summary Work with a well established telecommunications brand to lead, mentor and coach contact Centre Teams to create and deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Responsibilities: Develop…
Job Summary Talent Acquisition Specialist Callforce is looking for a Talent Acquisition Specialist to fulfil an end to end recruitment function in our Western Cape office. What You'll be Doing Advertising & sourcing candidates for an international client. Completing telephonic…
Job Summary Telesales Sales Consultant CallForce is an award winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a winning…
Job Summary Join our team of customer service associates within an award winning employment experience & company culture, as we strive to create customer experience bliss! What You'll be Doing Do you have a passion for helping others & ensuring…
Job Summary At TTEC, we're all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award winning…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco Cape Twon CBD We are looking for money driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and…
Job Summary CallForce is looking for a reliable Facilities coordinator to undertake upkeep and repair tasks at our company. We'll rely on you to keep our facilities in perfect condition by coordinating various tasks related to facility maintenance and improvement.…
Job Summary Customer Care Team Leader CallForce is an award winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco North Beach Durban We are looking for money driven Teleco experienced agents to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco We are looking for money driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money,…
Job Summary We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action orientated, flexible problem…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco Cape Town CBD We are looking for money driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and…
Job Summary We are looking for SALES CHAMPIONS to join our high performing sales team in a well established telecommunications operation. If you are money hungry, tenacious and love the world of sales, then this is for you! Salary R…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco Cape Town CBD We are looking for money driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco Cape Town CBD We are looking for money driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and…
Job Summary Outbound B2B Sales Consultant We are looking for B2B SALES CHAMPIONS to join our high performing sales team in a well established telecommunications operation. If you are money hungry, tenacious and love the world of sales, then this…
Job Summary Team Leader Sales Fulfilment Team CallForce is an award winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African…
Job Summary High earning potential! Earn R20K+ including commission in Leading Telco Cape Town CBD We are looking for money driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and…
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the…
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer with experience in FSP to join our team and play a vital…
Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple functions and teams handling regulated…
Job Summary Join our team of customer service associates within an award winning employment experience & company culture, as we strive to create customer experience bliss! What You'll be Doing Do you have a passion for helping others & ensuring…
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Job Title: Global Business Development Executive Location: South Africa (Johannesburg or Cape Town) Reports to: CEO Type: Full time About CallForce: CallForce is a proudly South African BPO provider delivering world class contact centre solutions to global clients. With a…
Job SummaryJob Title: Head of Dialler and Data ManagementCompany: CallForce Location: Cape Town Reports to: Executive LeadershipRole OverviewThe Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForce's national BPO sites. This senior role…
Job Title: Head of Dialler and Data Management Company: CallForce Location: South Africa (supporting Johannesburg, Cape Town, and Durban) Reports to: Executive Leadership Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations…
Loans Sales Agent Job Purpose: To effectively sell loan products to prospective and existing customers through outbound or inbound calls within a BPO environment. The loans sales agent is responsible for meeting sales targets while ensuring high quality customer service…
Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForces national BPO sites. This senior role ensures dialler platforms run smoothly, lead data is high quality and compliant, and performance insights…
Job Title: Head of Dialler and Data Management Company: CallForce Location: Cape Town Reports to: Executive Leadership Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForce's national BPO sites. This…
Job Title: Head of Dialler and Data Management Company: CallForce Location: Cape Town Reports to: Executive Leadership Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForce's national BPO sites. This…
Job Title: Head of Dialler and Data Management Company: CallForce Location: Cape Town Reports to: Executive Leadership Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForce’s national BPO sites. This…
Job Summary Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling…
Job Summary Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Callforce is currently recruiting agents for our insurance campaign in Cape Town. We are looking for motivated and experienced individuals to join our team. Requirements: Minimum of 6 months experience in selling funeral services Matric qualification Outbound sales experience Strong…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
IT Manager Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and security of systems in the…
The Business Administration Specialist registers and processes operational vendor invoices in operational system within predefined timeframe Responsibilities Account Payable Handling Register and process operational vendor invoice in operational system within predefined timeframe. Match and validate incoming invoices against accruals booked.…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Insurance Sales Agent Are you passionate about helping families secure their peace of mind? Join our team as an Insurance Sales Consultant converting inbound and outbound customer inquiries into insurance policy sales by providing accurate product information, handling objections, and…
Marketing Manager Location: Cape Town or Johannesburg CallForce is a purpose driven BPO provider headquartered in South Africa, delivering world class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we're expanding rapidly…
Marketing Manager Location: Cape Town or Johannesburg CallForce is a purpose driven BPO provider headquartered in South Africa, delivering world class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we’re expanding rapidly…
Marketing Manager Location: Cape Town or Johannesburg South Africa CallForce is a purpose driven BPO provider headquartered in South Africa, delivering world class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, were…
Job Summary Marketing Manager Location: Cape Town or Johannesburg CallForce is a purpose driven BPO provider headquartered in South Africa, delivering world class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we're…
Marketing Manager Location: Cape Town or Johannesburg CallForce is a purpose driven BPO provider headquartered in South Africa, delivering world class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we're expanding rapidly…
Job Summary Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day shift employees…
Job Summary Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients. Managing the ongoing support to customers to confirm that they continue to make effective use of…
Job Summary Description There is an exciting career opportunity available within a well established insurance sales company, for an Insurance Consultant, who will be based in Cape town. What You'll be Doing The successful candidate will be servicing broker requests,…
Job Summary Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face…
Job Summary Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high…
Job Summary Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face…
Job Summary Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: Responsible for resolution of customer queries with high…
Job Summary There is an exciting career opportunity available within a well established insurance sales company, for a Sales Consultant, who will be based in Auckland Park, Johannesburg. What You'll be Doing The successful candidate will offer world class product…
Job Summary Lead Human Capital and Talent Acquisition related functions for an iconic international brand setting up operations in the South African BPO Sector. Bring innovation and solutions regarding people management to positively impact business results. Act as the main…
Job Summary What You'll be Doing Our Commercial Contact Centre client have career opportunities available for Insurance Consultants base in Auckland Park. The insurance consultant role is focused on providing an end to end service and support to brokers Key…
The Business Administration Specialist registers and processes operational vendor invoices in operational system within predefined timeframe Responsibilities Account Payable Handling Register and process operational vendor invoice in operational system within predefined timeframe. Match and validate incoming invoices against accruals booked.…
Job Summary We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector. This role is focused on providing professional inbound technical support for…
Job Summary Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in…
Job Summary Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day and/or night…
Job Summary We have an exciting career opportunity for Commercial Insurance Consultants in Auckland Park, Johannesburg looking for a new opportunity within a well established insurance sales company. This role is focused on candidates with long term insurance experience with…
Job Summary Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face…
Job Summary Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face…
Customer Service Appointment Bookings Specialist (Spanish speaking) Location: Cape Town CBD Job Summary: We are seeking a bilingual (Spanish/English) Customer Service Appointment Bookings Specialist to handle customer service inquiries, book appointments, and provide exceptional service to our customers. You will…
Customer Service Appointment Bookings Specialist (Spanish speaking) Location: Cape Town CBD Job Summary: We are seeking a bilingual (Spanish/English) Customer Service Appointment Bookings Specialist to handle customer service inquiries, book appointments, and provide exceptional service to our customers. You will…
Job Summary Customer Service Appointment Bookings Specialist (Spanish speaking) Location: Cape Town CBD Job Summary: We are seeking a bilingual (Spanish/English) Customer Service Appointment Bookings Specialist to handle customer service inquiries, book appointments, and provide exceptional service to our customers.…
Customer Service Appointment Bookings Specialist (Spanish speaking) Location: Cape Town CBD Job Summary: We are seeking a bilingual (Spanish/English) Customer Service Appointment Bookings Specialist to handle customer service inquiries, book appointments, and provide exceptional service to our customers. You will…
We are seeking a dynamic and detail oriented HR officer. The ideal candidate will be responsible for overseeing HR process delivery, maintaining client relationships, ensuring service level agreements (SLAs) are met, and identifying opportunities for process improvements and client satisfaction.…
Insurance Sales Team Leader Department: Sales (Bank Insurance Campaign) Reports To: Operations Manager Location: Cape Town CBD Job Purpose: To lead and manage a high performing team of insurance sales agents in a BPO environment, ensuring that sales targets, compliance…
Commercial Insurance Consultants We are looking for Commercial Insurance Consultants to join our dynamic B2B sales team and take your sales career to the next level! What We're Looking For: Matric Proven experience in an Account Manager or similar role…
IT Manager – Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and security of systems in…
Insurance Sales Team Leader Department: Sales (Bank Insurance Campaign) Reports To: Operations Manager Location: Cape Town CBD Job Purpose: To lead and manage a high performing team of insurance sales agents in a BPO environment, ensuring that sales targets, compliance…
IT Manager Cape Region Department: Information Technology Reports to: Group Financial Manager Location: Cape Town Work Schedule: Full time | Some after hours support required Job Purpose: The IT Manager for Cape Town is responsible for managing and supporting all…
Department: Information Technology Reports to: Group Financial Manager Location: Cape town Work Schedule: Full time | Some after hours support required Job Purpose: The Regional Head of IT for Cape Town is responsible for managing and supporting all IT operations…
IT Manager Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and security of systems in the…
Job Summary Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day shift employees…
Job Summary Infrastructure & Facilities Coordinator Description This position will serve to co ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co ordinating the procurement of day to day goods…
Job Summary Join our team of customer service associates within an award winning employment experience & company culture, as we strive to create customer experience bliss! What You'll be Doing Do you have a passion for helping others & ensuring…
Job Summary We're looking for a Sales Trainer to join our team in Johannesburg to confidently deliver training that continuously improves the content and delivery styles for new trainees and existing agents. Responsibilities Facilitate training group as per Client curriculum…
Job Summary The suitable and successful candidate will be responsible for leading and managing a team of Outbound Sales Consultants/Agents as per SLA. Product comprehension of sales and customer care coupled with proactive client interface ability would be critical functions…
Job Summary At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If you're passionate about HR, eager to make a difference, and excited to…
Job Summary PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real time performance and productivity data to support the operational management team, focusing on strong…
Job Summary Join our team of customer service associates within an award winning employment experience & company culture, as we strive to create customer experience bliss! What You'll be Doing Do you have a passion for helping others & ensuring…
Job Summary Job Summary Managing the end to end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments…
Job Summary International Outbound Sales Consultants USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.…
Job Summary Job brief (Lead Generation) We are looking for enthusiastic and easy to understand telemarketers to generate sales EOI's or live transfers by cold calling Australian households. You will be responsible for influencing potential customers within the realm of…
Job Summary We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action orientated, flexible problem…
Job Summary Job Summary Managing the end to end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments…
Job Summary Job Summary Managing the end to end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments…
Job Summary CallForce is looking for a reliable Facilities coordinator to undertake upkeep and repair tasks at our company. We'll rely on you to keep our facilities in perfect condition by coordinating various tasks related to facility maintenance and improvement.…
Job Summary Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns. Support the teams with coaching, guidance, and mentorship to meet campaign expectations. Use excellent interpersonal and communication skills to build and manage client relationships,…