Build and manage relationships between the Health Professionals and the Company. Ensure the implementation of processes is conducive to customer satisfaction. Identify improvement areas and implement initiatives to ensure continued levels of customer service. Ensure sound operational practices aligned with…
Experience Data Collection: Gather and organize patient feedback and experience data from multiple sources; ensure data completeness, accuracy, and alignment with business and clinical goals. Insights Generation: Analyse data to identify trends, pain points, and improvement opportunities; deliver clear and…