Job Description

The purpose of the role is to effectively and timeously process electronic payments for patient accounts, manage administrative tasks to reduce debtor days and bad debts, and maximize cash flow.

CRITICAL OUTPUTS



Build sound relationships with internal/external customers. Provide accurate information promptly and maintain telephone etiquette. Respond to queries courteously within 24 hours, with system notes and feedback. Ensure confidentiality and escalate complaints immediately. Comply with RCM processes, funder rules, and Intercare's business model. Process and reconcile payments accurately and timeously. Allocate patient payments weekly and follow up on unpaid accounts daily. Distribute weekly query reports to branches and update system. Manage credits, small balance write-offs, and settlement discounts. Send short payment SMS notifications post-processing. Maintain updated unallocated payment lists and accurate receipt records. Ensure valid account handovers and correct status updates.
Requirements

Minimum requirement: Grade 12 (Matric), NQF 4 (minimum. 1 - 2 years' experience. High proficiency in problem solving, customer orientation, pressure handling, and attention to detail. Computer proficiency (MS Office 365) essential. Knowledge of medical aids, ICD10 coding, tariffs advantageous.

If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.



Job Type: Full-time

Application Question(s):

What is your current Cost-to-Company per month? What is your expected Cost-to-Company per month? What is your current notice period?
Education:

High School (matric) (Required)
Experience:

Debtors: 2 years (Required)
Location:

Pretoria, Gauteng (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1637635
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pretoria, GP, ZA, South Africa
  • Education
    Not mentioned