Job Category: Workforce Management Job Description: Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve…
Are you a quick thinking, analytical specialist who thrives in a fast paced environment? Do you have a passion for ensuring seamless,…
Job Description: Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives…
Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. Create…
About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
At Keen, we believe in more than just delivering services; we embed ourselves into the heart of our clients' businesses. From digital…
Location: Hybrid South Africa, must be Cape Town based Salary: R30000 per month Working Hours: 40 hours per week, spread across 5…
Job Description Join us as a Capacity Planning Analyst and play a key role in shaping the success of our global customer…
Overview: Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Job Summaryo WFM Analyst is responsible for monitoring and managing intraday performance across contact center operations. This role ensures service level agreements…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital marketing and…
At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital marketing and…
Job Overview The Real Time Analyst (RTA) is responsible for managing and monitoring real time resource allocation in our contact center to…
Job Overview: We are seeking a highly analytical and detail oriented MI Analyst to join our team at Teleperformance SA. The successful…
Job description An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the…
As a Real Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,…