oversees daily call centre operations, focusing on performance, customer satisfaction, and sales targets. Key responsibilities include leading and coaching staff, analyzing performance…
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the…
Customer Service Executive, South Africa Department: EasyBuy Program Management Employment Type: Permanent Full Time Location: South Africa Reporting To: Customer Service Team…
About SPARK Schools SPARK Schools is a social impact disruptor and is leading change in the education space through its network of…
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Job Summaryo WFM Analyst is responsible for monitoring and managing intraday performance across contact center operations. This role ensures service level agreements…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…
Customer Service and Support Location Cape Town, South Africa Job Title: Team Leader Job Description The Team Leader, Operations is responsible for…
Our purpose is to change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled…
We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. This role focuses on booking appointments for…
Join Our Team as a Real Time Chat Analyst! Are you a data driven problem solver with a knack for quick thinking?…
Join the Interfile Team and be part of South Africa's leading Electronic Bill Presentment and Payment company. As a fintech innovator, we…
Our client is seeking a dynamic, driven, positive and hard working individual to join their team! Fully bilingual in English and Afrikaans.…
Join the Interfile Team and be part of South Africa's leading Electronic Bill Presentment and Payment company. As a fintech innovator, we…
MVIA is searching for a dynamic Claims Administrator Agent to join our Operations Team! Bring your passion for helping others as you…
Shape Voices. Transform Experiences. Build Excellence. ========================================================== Customer Care Trainer | M KOPA South Africa Where Every Voice Becomes a Brand Ambassador…
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of…
Job Summary: We are looking for dynamic, professional, and customer focused Call Center Agents to join our international campaign team. The ideal…
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global…