Job Description

At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply.

The role of the Training Administrator will involve providing comprehensive administrative support for the training operations department. This includes managing learner records, compiling time and attendance registers, and administering the Learner Management system for blended learning. The Administrator will also be responsible for coordinating schedules, managing assessment documentation, and generating certificates for successful learners. Additionally, the Administrator will oversee the procurement of training materials, maintain accreditation status, and liaise with government institutions to ensure program accreditation. The successful candidate will play a crucial role in ensuring efficient and effective training processes and maintaining compliance with relevant regulations and standards.
Minimum Requirements

• Matric
• ODETDP Qualification
• NQF 5 Management Assistant /or Business Administration/or Office Admin qualification
• 2-3 years work experience in a training provider environment
• 2-3 years work experience managing learner data on a learner management system
• 2-3 years work experience in financial management
• 2-3 years work experience in booking and setting up classrooms and training venues. Booking travel on travel IT
• 2-3 years work experience in project management
• Excellent PC skills (MS Word/ PowerPoint / Excel (Intermediate to Expert level of Proficiency)
• Excellent Communication skills (written and verbal)
• Must be detail orientated and analytical
• Must have significant problem-solving experience
• Delivers tasks autonomously with minimal supervision
• Understanding of Skills Development (SD), SAQA, NQF, SETAS and Learnerships
• Knowledge of dealing with the QCTO and SETAs

Duties & Responsibilities

• Administration of the sales process, generate quotes and share brochures
• Act as the primary liaison for all potential delegates and client queries
• Create Opportunities and Projects
• Generate invoices and purchase orders, receipting purchase orders
• Capture and maintain database records for registration of learners and related information
• Compile Training Reports with Attendance registers for clients
• Administration of the Learner Management system for blended and Virtual intructor led learning
• Ensure all learners have been loaded and registered on learner management system
• Data capturing of information in relevant SharePoint folders
• Administration and storage of documentation generated through the training process
• Coordinate schedules for facilitators and learning coordinators
• Administration of assessment documentation and reports
• Generate and distribute certificates to successful learners
• Update and amend training BEE SD|ED reports as required
• Prepare monthly close off reports for clients where required
• Compile skills files for relevant stakeholders for external audit purposes
• Administrate the Statement of results process for qualification
• Internal & external verification preparation and conclusion of program certification applications.
• Procurement of training materials e.g., printed manuals are ordered, printed and stock-controlled stationery

Pragma