Job Description

Kendrick Recruitment are looking for a Senior Travel Consultant to join this boutique and dynamic team. The Role of a Travel Consultant within the travel company will include:

• The creation of high quality intricately planned tailor-made itineraries for a wide range of clients from Honeymooners to Families. You will be ultimately responsible for costing, planning and implementing and confirming these itineraries.
• Working on warm sales leads with a mix of email and telephone contact to maximise conversion.
• Ensure the itinerary presented to the client fits their individual requirements as best possible and the supporting information and advice is to the highest standard.
• To achieve the highest levels of client service at all stages of the process to engender repeat business.
• Actively evolve product knowledge keeping in touch with the latest product developments to ensure that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
• Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.
• Working within a small team it is imperative you engender good working relationships and have a strong team ethic.
• An in-depth understanding is required of the destinations sold and first-hand knowledge is essential. As such, from time to time, you will be required to visit these destinations on educational trips.

Skills and Experience
Essential:

• Minimum 5 years as a destination specialist
• Passion for travel within Africa.
• Excellent communication skills.
• Excellent customer service & selling skills.
• Advanced level of computer literacy.
• Highly organised with strong time management skills.
• Strong attention to detail.
• Results orientated.

Package flexible based on experience along with potentially a hybrid working option for the right candidate. If you think you fit the profile, please send your CV, written references and profile picture to me!