Restaurant Supervisor
Western Cape, South Africa
Job Description
Job Summary
Profile A confident and professional Restaurant Supervisor with experience in premium, high-volume hospitality environments. Skilled in leading service teams, maintaining exceptional guest experiences, and ensuring smooth front-of-house operations. Calm under pressure with strong organisational ability, attention to detail, and a passion for elevated service standards.
Core Skills
- FOH leadership & shift supervision
- Team motivation, training & performance support
- Guest service excellence & issue resolution
- Strong food & beverage knowledge
- Floor management & service flow coordination
- POS oversight, cash-up accuracy & administrative tasks
- Reservations, seating plans & section allocation
- Hygiene, safety & FOH standards compliance
- Communication across FOH & BOH teams
- Supervised daily restaurant operations to ensure smooth, efficient service
- Led and supported the waitstaff team during busy shifts
- Managed reservations, table allocations, and overall dining room flow
- Handled guest concerns professionally and ensured service recovery where needed
- Oversaw POS operations, cash-ups, and shift administration
- Assisted with training new staff and maintaining service standards
- Ensured hygiene and cleanliness across all FOH areas
- Supported opening/closing procedures and operational planning
- Strong leadership presence
- Calm, confident, and solutions-focused
- Excellent communication and guest engagement
- Reliable, organised, and well-presented
- Service-driven with high attention to details
Recruiter
Skills Required
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Job Detail
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Job IdJD1608186
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R20,000-40,000 per month
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Employment StatusPermanent
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Job LocationWestern Cape, South Africa
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EducationNot mentioned