Job Description

A newly opened premium casual dining venue operating within a respected luxury hospitality group is seeking an experienced General Manager to lead a high-volume operation on Cape Town's Atlantic Seaboard. This role is suited to a commercially minded hospitality leader who thrives in fast-paced environments, understands premium service delivery, and can balance operational discipline with guest experience excellence.
This is a senior operational role with full ownership of front-of-house performance, team leadership, and day-to-day execution.
Key Responsibilities

• Oversee full front-of-house operations in a high-volume, premium casual dining environment
• Lead, motivate, and manage a large FOH team to deliver consistent service standards
• Drive guest satisfaction, repeat business, and brand alignment on the floor
• Manage staffing, scheduling, attendance, and performance management
• Ensure service procedures, hygiene standards, and compliance requirements are upheld
• Handle guest feedback and escalations professionally and decisively
• Work closely with kitchen leadership to ensure smooth service flow
• Monitor operational costs and support revenue performance through effective floor management

Requirements

• 5-7 years of experience in a managerial role within a premium casual dining environment.
• Strong financial acumen with proven experience in managing P&L.

• Proven experience as a General Manager or Senior Restaurant Manager in premium casual dining
• Demonstrated success managing high-volume restaurant operations
• Strong leadership presence with hands-on floor management capability
• Excellent communication and people-management skills
• Solid operational knowledge across service, staffing, and guest experience
• Verifiable references from recent hospitality roles are essential

Benefits

• ZAR 65,000 per month (CTC)
• Annual leave
• Duty meal provided

Additional Information
This is a full-time, on-site leadership role based in Cape Town. Only candidates with relevant premium casual, high-volume experience and strong references will be considered.
We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted. Radiant does not charge any fee to candidates - all costs are always covered by the client.

Skills Required