Residence Manager

East London, EC, ZA, South Africa

Job Description

A Student Residence Manager oversees daily operations, student life, and property maintenance for student housing, handling admissions, emergencies, budgets, staff supervision (like RAs), student welfare (discipline, activities, support), and ensuring a safe, compliant environment, balancing administrative duties with direct student engagement and community building

. Key duties include facility upkeep, financial management, marketing, and enforcing rules, requiring strong leadership, problem-solving, and interpersonal skills to manage staff and diverse student needs. Key Responsibilities

Student Management:

Handle admissions, check-ins/outs, leasing, disciplinary issues, conflict mediation, and student support. Understands the NSFAS onboarding process and University funding system

Operations & Maintenance:

Oversee building upkeep, grounds, cleaning, safety/security, and manage contractors and maintenance requests.

Staff Supervision:

Recruit, train, and manage on-site teams (Resident Assistants, cleaning staff, etc.).

Student Life & Community:

Develop and implement social programs, events, and activities to foster a positive atmosphere.

Financial & Administrative:

Manage budgets, financial reporting, rent collection, and occupancy levels.

Health & Safety:

Ensure compliance with health, safety, and housing regulations (e.g., OHS, DHET norms).
Essential Skills & Qualifications

Skills:

Leadership, customer service, problem-solving, mediation, communication, budget management, attention to detail, ability to work under pressure, and flexibility (evenings/weekends).

Education:

Often a Bachelor's degree in a related field (Counseling, Education, Business) or significant relevant experience.

Experience:

Previous experience in student housing, hospitality, or property management is crucial.
Typical Reporting Structure

Reports to senior management Manages on-site staff, including Resident Assistants (RAs) and other support personnel.
Job Types: Full-time, Contract

Pay: R7000,00 - R10000,00 per month

Experience:

Student Residence Management: 2 years (Required)
Location:

East London, Eastern Cape (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1624683
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East London, EC, ZA, South Africa
  • Education
    Not mentioned