Job Description

Company that designs custom-made and affordable towbars according to customer vehicle types, towing capacity, payload and towing needs is seeking a Junior Office Administrator to join their team.

Responsibilities include, but not limited to:

- Receive and welcome customers at the office, providing excellent customer service and assisting with inquiries related to products and accessories prices, features, and availability.

- Answer phone calls and respond to emails promptly, handling customer queries and providing information about the company''''s products and services.

- Manage Google advertising and Facebook Marketplace, along with other social media platforms, to promote the business and increase its online presence.

- Liaise with the website developer to keep the website up-to-date.

- Assist in basic bookkeeping tasks, maintaining records of financial transactions, and ensuring accuracy in financial data.

- Provide the company accountant with the necessary financial information to complete the companys financial reports.

- Place orders for manufacturing materials, ensuring an adequate supply to meet production requirements, and maintaining communication with suppliers.

- Conduct regular stock-taking activities to monitor inventory levels, ensuring sufficient stock for fulfilling workshop demands.

- Process payments and issue invoices to customers, ensuring timely and accurate invoicing.

- Update the price list to reflect changes in product prices and promotions, ensuring that all information is up-to-date.

- Liaise with suppliers to negotiate terms, resolve issues, and maintain positive working relationships.

- Handle payment of suppliers'''' invoices, ensuring timely payments to maintain good supplier relationships.

- Manage employee leave records, tracking annual and sick leave days for accurate scheduling and payroll purposes.

- Coordinate and organize office tasks to ensure efficiency and a well-organized working environment.

- Assist with any other related duties as required to support the smooth running of the office and manufacturing processes.

Requirements, Qualifications and Skills:

- Matric or equivalent. Post tertiary qualification will be an added advantage.

- Experience in a similar role will be an added advantage.

- Strong communication skills with the ability to interact effectively with customers and suppliers.

- Basic knowledge of bookkeeping principles and financial record-keeping.

- Proficiency in using social media platforms for business promotion and advertising.

- Good organizational and time management skills to handle multiple tasks effectively.

- Attention to detail and accuracy in performing tasks like stock-taking and invoicing.

- Ability to work independently and collaboratively in a team environment.

- Familiarity with office software, such as word processing, spreadsheet, and email applications.

This position is standard office hours Monday to Friday, and Saturdays (6-day work week).

JobPlacements.com