Job Description

Company that designs custom-made and affordable towbars according to customer vehicle types, towing capacity, payload and towing needs is seeking a Junior Office Administrator to join their team.

Responsibilities include, but not limited to:

• Receive and welcome customers at the office, providing excellent customer service and assisting with inquiries related to products and accessories prices, features, and availability.
• Answer phone calls and respond to emails promptly, handling customer queries and providing information about the company's products and services.
• Manage Google advertising and Facebook Marketplace, along with other social media platforms, to promote the business and increase its online presence.
• Liaise with the website developer to keep the website up-to-date.
• Assist in basic bookkeeping tasks, maintaining records of financial transactions, and ensuring accuracy in financial data.
• Provide the company accountant with the necessary financial information to complete the company's financial reports.
• Place orders for manufacturing materials, ensuring an adequate supply to meet production requirements, and maintaining communication with suppliers.
• Conduct regular stock-taking activities to monitor inventory levels, ensuring sufficient stock for fulfilling workshop demands.
• Process payments and issue invoices to customers, ensuring timely and accurate invoicing.
• Update the price list to reflect changes in product prices and promotions, ensuring that all information is up-to-date.
• Liaise with suppliers to negotiate terms, resolve issues, and maintain positive working relationships.
• Handle payment of suppliers' invoices, ensuring timely payments to maintain good supplier relationships.
• Manage employee leave records, tracking annual and sick leave days for accurate scheduling and payroll purposes.
• Coordinate and organize office tasks to ensure efficiency and a well-organized working environment.
• Assist with any other related duties as required to support the smooth running of the office and manufacturing processes.

Requirements, Qualifications and Skills:

• Matric or equivalent. Post tertiary qualification will be an added advantage.
• Experience in a similar role will be an added advantage.
• Strong communication skills with the ability to interact effectively with customers and suppliers.
• Basic knowledge of bookkeeping principles and financial record-keeping.
• Proficiency in using social media platforms for business promotion and advertising.
• Good organizational and time management skills to handle multiple tasks effectively.
• Attention to detail and accuracy in performing tasks like stock-taking and invoicing.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with office software, such as word processing, spreadsheet, and email applications.

This position is standard office hours Monday to Friday, and Saturdays (6-day work week).

Email your CV, Picture and Qualifications to wendyjobs@wcp.co.za

We would LOVE to speak to all of our applicants that apply for positions; but due to the high volume of applications we are unable to.

Therefore, should you not be contacted within 2 weeks please consider your application unsuccessful.

West Coast Personnel