Job Description

Job Summary

• Grade 12 (Matric)
• Recognised 3-year hospitality or F&B qualification (advantageous)
• Minimum 5 years' experience in Food & Beverage with at least 2 years in Food and Beverage Management.
• Computer literacy in MS Office, Nebula, and SCS; basic INFOR knowledge an advantage
• Strong knowledge of hotel operations and ownership environments
• Excellent communication and interpersonal skills
• Solid understanding of financials, costing, menu planning, and stock control
• Own transport required
• South African citizenship (non-negotiable)
• Knowledge of applicable labour and liquor laws
• Third or European language skills (advantageous)

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• Oversee daily operations across restaurants, bars, in-room dining, and events
• Lead, mentor, and train a high-performance F&B team
• Drive revenue and cost control in alignment with departmental targets
• Ensure compliance with health, liquor, and safety regulations
• Manage departmental rosters and labour costs
• Ensure consistent delivery of five-star guest service across all F&B touchpoints
• Support marketing initiatives and implement creative promotions
• Maintain strict financial procedures, cash controls, and reporting protocols
• Conduct regular departmental meetings and staff performance reviews
• Coordinate with the Executive Chef, Sales, and Marketing on menu updates and launches
• Handle guest feedback and implement continuous service improvements
• Assist with budgeting, forecasting, and reporting to the Deputy GM

• Hands-on and present in operations
• Commercially minded and guest-centric
• Composed under pressure with strong organisational skills
• Strategic thinker with a passion for excellence

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• Be part of one of Sandton's top luxury hotel teams
• Take on a senior leadership role with wide operational influence
• Contribute to an award-winning guest experience culture

Only shortlisted candidates who meet the minimum requirements will be contacted.
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