Job Description

The Food and Beverage Duty Manager is accountable to the General Manager Bluewater Bay Sunrise Hotel; a division of the Coega Development Corporation (CDC). The Food and Beverage Duty Manager is responsible for food, beverage, bar, pool and banqueting services offered to all guests.



MANDATE

The Food and Beverage Duty Manager is mandated by the Board of Directors of Coega Development Corporation to take responsibility for the delivery of food and beverage under the direction of the General Manager - Bluewater Bay Sunrise Hotel.



DESCRIPTION

RESPONSIBILITIES AND OBLIGATIONS

Reporting to the General Manager, this position's primary responsibility is to ensure the smooth running of the food and beverage offering to the patrons of the Bluewater Bay Sunrise Hotel.


In pursuance of this objective, Food and Beverage Duty Manager is required to:


Ensure consistent delivery of high quality service Ensure staff is adequately trained to deliver required standards of service Be innovative and ensure unique guest experience Ensure stock par levels are maintained Ensure the desired gross profit margins are met Ensure sufficient crockery, cutlery and equipment for service Ensure staff are well groomed before shift begins and during shifts Ensure food and beverage outlets are inviting and setup for patrons throughout service periods Oversee and assist waitrons to deliver required guest service standards Maintains the cleanliness and sanitization of all food and beverage outlets Place orders on time and ensure preparation of invoices for timeous payments of suppliers Prepare staff rosters and ensure adequate staffing levels Do cash up and reconciliation on a daily basis Do daily, weekly and monthly stock takes Upsell the offering of the hotel and trains staff in upselling Manage restaurant, bar, banqueting, pool deck and room service orders and special requests made by guests Stays abreast of hospitality and food service trends to deliver unique experience to guests Handle guests' complaints and execute service recovery Work hand in hand with Head Chef to create and update menus Run shifts on his/her own as a Duty Manager and deal with all matters relating to the shifts Ensure the food and beverage department is run efficiently and profitably Any other tasks in line with the above as directed by Management

COMPETENCIES

Must be well versed in silver service, bistro style service, banqueting styles, wine service and cocktail making; Must be skilled in menu creation and pricing; Ability to stand for long periods of time; Must be fully computer literate; Willingness and ability to follow instructions; Ability to write comprehensive reports; Good accounting skills as candidate will need to calculate cost of sales and ensure profitability of food and beverage department; Knowledgeable on hospitality and food trends; Able to ensure stringent control system to ensure protection of stock and operating equipment; Must be a team player and able to work well with the other department heads; Ability to complete tasks as assigned in accordance with the given deadlines; Must be a creative, innovative and highly motivated individual that can take initiative to give guests a valuable experience; Ability to maintain motivated and cohesive food and beverage team.

REQUIREMENTS

Diploma, Certificate in Hospitality, any related or equivalent; Matric is essential; Minimum of 3 years' experience in a 4 or 5full service hotel working in a supervisory or management capacity in food and beverage department; Extensive knowledge and experience on POS; Well rounded hospitality professional; Ability to work shifts including night work and working on weekends and public holidays; Own transport and driver's license is advantageous.

PERFORMANCE INDICATORS

Performance is monitored regularly by reference to Key Performance Indicators and Balanced Scorecar

CLOSING DATE: 16 September 2025

CDC is an employment equity employer and placement will be in accordance with our Employment Equity Plan.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within one month of submitting your application, please consider it unsuccessful.

All applications must be forwarded to

recruitment@coega.co.za

LOCATION: Bluewater Bay Sunrise Hotel (BWBSH)


EMPLOYMENT TYPE: PERMANENT


GRADE: C1