Job Description

Field Guide Responsibilities:

The Field Guide will be responsible for leading guided nature drives and walks, interpreting the local flora, fauna, birdlife, and ecosystems for guests. You will ensure guest safety at all times while delivering engaging, informative, and memorable nature experiences. Additional duties include vehicle care, equipment checks, and assisting with guest hosting when required.

Reservations / Admin Responsibilities:

The Reservations & Admin partner will manage guest bookings, respond to enquiries, handle confirmations, invoicing, and guest correspondence. You will support general lodge administration, assist with guest arrivals and departures, maintain accurate records, and liaise closely with management to ensure seamless operations and guest satisfaction.



Both roles require flexibility, professionalism, and a strong team mindset, with occasional cross-departmental support as needed in a small, high-end lodge environment.



Field Guide



FGASA qualification or relevant guiding certification



Valid PDP and First Aid



Previous guiding experience in a lodge or reserve environment



Strong knowledge of Western Cape ecosystems



Confident, guest-centric communication skills



Reservations / Admin



Previous reservations or hospitality administration experience



Strong computer literacy (email, reservations systems, MS Office)



Excellent organisational and communication skills



Detail-oriented and service-driven



Both



Valid work rights in South Africa



Professional presentation and attitude



Ability to work independently and as a team



Willingness to live on site



Between 3 - 5 Years