Job Description

Job Summary We are seeking a professional Debtors Clerk to join our Finance team and ensure that all accounts receivable operations are accurate, timely, and guest-focused. The successful candidate will manage debtor accounts, liaise with clients, and support the financial integrity of the hotel while fostering excellent relationships with guests, corporate clients, and internal departments.
Critical Criteria (Requirements)

• Matric certificate (Grade 12); finance qualification or diploma advantageous
• Minimum 2-3 years' experience in debtors/accounts receivable, with hotel industry experience essential
• Proficiency in Opera PMS (essential)
• Strong Excel and financial reconciliation skills
• Excellent interpersonal, negotiation, and problem-solving abilities
• Professional, detail-oriented, and deadline-driven
• South African citizen with a valid ID

Key Competencies ? Numerical Accuracy - High attention to detail and precision in financial records
? Communication & Negotiation - Ability to handle debtor queries and collections diplomatically
? Accountability - Takes ownership of the debtors ledger and ensures timely resolution of issues
? Team Collaboration - Works seamlessly with finance and operational teams
? Integrity & Professionalism - Maintains confidentiality and upholds financial ethics
Duties & Responsibilities

• Maintain accurate debtor accounts, ensuring timely invoicing and follow-up on outstanding balances
• Liaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queries
• Prepare debtor reconciliations, allocate payments, and generate age analysis reports for review
• Implement credit policies, monitor account limits, and escalate overdue accounts per hotel procedures
• Collaborate with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other services
• Support internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standards
• Provide regular reports on debtor status, overdue accounts, and trends to Finance leadership
• Uphold the hotel's values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

Package on Offer

• Basic salary (TBA)
• 50/50 contribution to provident fund
• Company contribution to medical aid

Important Application Notes

• Must hold a valid South African ID
• Only candidates with relevant hotel debtors/accounts receivable experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview
• Recruitment aligns with the company's Employment Equity Plan

About The President Hotel
The President Hotel is on a journey to be considered a true luxury destination.
Our purpose: to create and inspire memorable experiences.
Our vision: to become Cape Town's most loved hotel.
Set in the heart of Bantry Bay, between Cape Town's vibrant city life and the Atlantic Ocean, The President Hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.
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