Job Description

Contact Centre Sales Outbound Agent - Debt Review (Cape Town)

National Debt Advisors (NDA)
Location: Cape Town- On-site

Contact Centre Sales Agent. High-Performance Sales Floor

New year. New targets. New earning potential.

Are you a driven, target-focused sales agent who thrives in a fast-paced contact centre environment? Do you enjoy closing deals, hitting targets, and earning commission while making a real difference?

National Debt Advisors (NDA) is recruiting Contact Centre Sales Agents to join our high-volume sales team in Cape Town. This role is ideal for individuals who are hungry to perform, competitive by nature, and motivated by results and rewards.

About the Role - Contact Centre Sales Agent

As a Contact Centre Sales Agent, you will engage with consumers who in regards to their financial wellbeing. Your role is to qualify clients, explain the debt review process, and convert interest into committed applications, while operating within a strictly NCR-regulated environment.

You will be supported by experienced Team Managers, structured training, and clear performance targets.

This is a sales-driven role for agents who enjoy pace, pressure, and performance accountability.

Key Responsibilities

Make outbound calls to consumers who have enquired about debt review Qualify consumers and conduct affordability discussions Explain the debt review process clearly and confidently Convert leads into successful applications Consistently achieve daily, weekly, and monthly sales targets Maintain high quality and NCR-compliant sales conversations Accurately capture client information on CRM systems Work closely with Team Managers and Quality teams to improve performance
Requirements

Sales or call centre experience preferred (debt review or financial services advantageous) Strong communication and persuasion skills Confident, professional telephone manner Target-driven mindset with a strong desire to earn Ability to handle objections and close effectively Comfortable working in a high-pressure, target-driven environment Computer literate (CRM systems, diallers, Microsoft Office)
Key Skills & Competencies

Sales focus and closing ability Strong negotiation and objection-handling skills Resilience and persistence High energy and self-motivation Coachability and willingness to learn Ability to work independently and as part of a team
What We Offer

Permanent (subject to passing the training program) , on-site role in Cape Town Competitive basic salary + performance-linked commission High earning potential for top performers Full debt review and sales training provided Clear career progression into Senior Agent, Team Leader, or Financial Advisor roles Strong management support and structured coaching Work within a stable, NCR-regulated financial services business
If you are a sales-driven contact centre agent ready to earn, perform, and grow in your career please reach out to us, we would love to connect with you.

Job Type: Permanent

Pay: R8000,00 - R22000,00 per month

Work Location: In person