Collections Team Leader

Sandton, Johannesburg, South Africa

Job Description

Key deliverables:

  • Supervising collections activity to ensure compliance and quality standards
  • Supporting process optimisation and system usage
  • Acting as an escalation point for complex collections matters
  • Working closely with finance and operational teams
  • Maintaining confidentiality and professionalism at all times
Minimum requirements:
  • Leadership experience in collections or client-facing operational teams
  • Knowledge of legal and ethical standards in collections
Must have experience in collecting personal loans and credit cards
Must come from a big call centre collections space

Skills Required

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Job Detail

  • Job Id
    JD1654852
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sandton, Johannesburg, South Africa
  • Education
    Not mentioned