Client Solutions Specialist

Cape Town, Western Cape, South Africa

Job Description


We are a dynamic team dedicated to crafting innovative mobile and digital solutions tailored for brands and businesses worldwide. Guided by our core principles of prioritizing people, championing environmental responsibility, and harnessing innovation for community betterment, we specialize in creating engaging mobile experiences.

Central to our toolkit are our cutting-edge Customer Data Platform (CDP) and our proprietary low-code journey builder, allowing us to design bespoke experiences for our clients' customers and staff. These experiences can be accessed via Web-driven mobile chat, USSD, Two-way SMS, and WhatsApp.

We are headquartered in Cape Town, South Africa, and hold a particular passion for projects across the African continent. We pride ourselves in collaborating with businesses aiming to create a meaningful impact.

Duties and Responsibilities:

  • Client Relationship Management: Act as the primary liaison for selected clients, ensuring their needs are addressed and maintaining strong professional relationships.
  • Client Consultation: Offer strategic advice to clients about the most suitable mobile-centric marketing solutions tailored to their specific requirements.
  • Inter-departmental Coordination: Liaise with operations teams to ensure seamless execution of client projects, ensuring all necessary assets and information are adequately documented.
  • Agency and Brand Collaboration: Coordinate and collaborate with advertising agencies and brand managers to ensure alignment of marketing objectives.
  • Continuous Growth: Identify opportunities to expand and enhance the relationship with existing clients, ensuring long-term collaboration and mutual success.
Educational Requirements:
  • Matric / Grade 12
Skills & Experience Required:
  • Technical Proficiency: A clear understanding of mobile-centric marketing technologies is essential.
  • Organizational Skills: The candidate must be highly organized and capable of managing multiple tasks simultaneously.
  • Teamwork and Collaboration: Ability to work with diverse personalities and foster a cohesive team environment.
  • Communication: Strong briefing skills to ensure alignment with the operations team and other stakeholders.
Software Familiarity:
Experience with:
  • Mock-up tools (e.g., LucidChart)
  • Task management tools (e.g., ClickUp)
  • Financial software (e.g., Xero and Microsoft Excel)
Apply now!
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For more information contact:
Chanel du Plessis
Senior IT Recruitment Consultant
+27 87 378 8857
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For more information please contact:

Chanel duPlessis

Network Recruitment

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Job Detail

  • Job Id
    JD1261117
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R420000 - 540000 per year
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned