Job Requisition Details
REQ#128843
EE Candidate Preferred
Location: Nedbank 135 Rivonia Road, Sandton
Closing Date: 04 October 2023
Talent Acquisition: Bongiwe Mchunu
Career Stream
Call Centre (Service)
Leadership Pipeline
Manage Self: Technical
Job Purpose
We are looking for a Client Service Specialist to provide client service support by managing / logging queries and Complaints received via the Client Complaint Helpline or various other communication channels. In this role you will be required to acknowledge, investigate, mediate, and interact with support departments to resolve client FCR-1 Complaints and queries. This role provides you with an opportunity to restore customerxe2x80x99s / stakeholderxe2x80x99s faith in Nedbank and change the disconnected clientxe2x80x99s perception of Nedbank.
Job Responsibilities
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.