Job Description

Central to our toolkit are our cutting-edge Customer Data Platform (CDP) and our proprietary low-code journey builder, allowing us to design bespoke experiences for our clients' customers and staff. These experiences can be accessed via Web-driven mobile chat, USSD, Two-way SMS, and WhatsApp.

We are headquartered in Cape Town, South Africa, and hold a particular passion for projects across the African continent. We pride ourselves in collaborating with businesses aiming to create a meaningful impact.

Duties and Responsibilities:

• Client Relationship Management: Act as the primary liaison for selected clients, ensuring their needs are addressed and maintaining strong professional relationships.
• Client Consultation: Offer strategic advice to clients about the most suitable mobile-centric marketing solutions tailored to their specific requirements.
• Inter-departmental Coordination: Liaise with operations teams to ensure seamless execution of client projects, ensuring all necessary assets and information are adequately documented.
• Agency and Brand Collaboration: Coordinate and collaborate with advertising agencies and brand managers to ensure alignment of marketing objectives.
• Continuous Growth: Identify opportunities to expand and enhance the relationship with existing clients, ensuring long-term collaboration and mutual success.

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Educational Requirements:

• Matric / Grade 12

Skills & Experience Required:

• Technical Proficiency: A clear understanding of mobile-centric marketing technologies is essential.
• Organizational Skills: The candidate must be highly organized and capable of managing multiple tasks simultaneously.
• Teamwork and Collaboration: Ability to work with diverse personalities and foster a cohesive team environment.
• Communication: Strong briefing skills to ensure alignment with the operations team and other stakeholders.

Software Familiarity:
Experience with:

• Mock-up tools (e.g., LucidChart)
• Task management tools (e.g., ClickUp)
• Financial software (e.g., Xero and Microsoft Excel)

Apply now!

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